Boris Berenberg - Atlas Authority Expert

Hey Kelsey, Not a native option, but we support scheduled emails in Notification Assistant for Jira. You can configure these to go to the recipients of your choice like Watchers, and run every 10 minutes, with a JQL like updated > -10m

Do you have any info to share with Partners on these EAPs? They seem like they can impact ongoing migration projects.

Not sure about the core automation, but out app, Notification Assistant for Jira makes it easy to create notifications and templates that include the last comment.

We make Notification Assistant for Jira and regularly see sub 30 second delivery times from event in Jira. Let me know if you need any help with testing it out.

We support sending notifications to non-licensed users in Notification Assistant for Jira feel free to let me know if you have any questions.

https://sendgrid.com/docs/ui/account-and-settings/tracking/

We offer attachments in emails up to 21MB if you use Notification Assistant for Jira

The "Wrong Link" thing means that it's a corrupt SendGrid tracked link. Not sure if you need link click tracking in your emails, but you may consider disabling that feature within SendGrid and seeing if it resolves the issue.

Thanks for the recommendation Mike. @Benjamin Charbit if you have any questions, our company makes Notification Assistant for Jira and I would be happy to answer them.

We will be releasing this functionality in Notification Assistant for Jira in the coming month.

We make picking custom fields in templates super easy in Notification Assistant for Jira you can see an example at https://atlasauthority.atlassian.net/wiki/spaces/NAFJ/pages/1344667725/Create+Email+Template

I would also add Notification Assistant for Jira 

Bastian is correct. You will need a third party app to include attachments in emails to customers. We make Notification Assistant for Jira which does exactly this.

Thanks for the mention Peter. Notification Assistant for Jira does in fact support attachments directly within the body of the email that is sent.

We support a single email in recipients when you use Notification Assistant for Jira

We support this in Notification Assistant for Jira where you can configure a Notification from a Post Function 

It has to do with authentication between the mail client and the JSM system. There isn't a perfect solution here other than natively including the attachments in the email. This is a functionality we support in Notification Assistant for Jira. Specifically you can either replace native notifications in JSM using Triggered…

We will be releasing support for this functionality in Notification Assistant for Jira within the next month.

To throw our hat into the ring, Notification Assistant for Jira is another option and we're built to delegate this work to your project admins. Custom templates are coming out in the next month.

You can use Jira Service Management Data Center: https://www.atlassian.com/software/jira/service-management/pricing?tab=data-center-new Users can be added in a variety of mechanisms such as automatically when they email in, or using LDAP, SAML, or via an API.

If you want the attachment to be directly included in the email, we support this in Notification Assistant for Jira

Hello, it is a bit more complex than switching to any one plugin and being done. For a user to be set as the reporter, they have to be a Jira user. What you can do is use a plugin like Notification Assistant for Jira to send notifications to an email which is specified in a text type custom field. Then you can use another…

Hi Nagappan, We don't yet support customized bodies, but we support everything else you said out of the box with Notification Assistant for Jira (a Staff Pick). And we have customized notification templates coming in the next month! 

Moga is correct here. I would also like to throw ours into the ring: Notification Assistant for Jira

You can also build this out using Notification Assistant for Jira as well.

We support this in Notification Assistant for Jira

I know that this is a couple years old, but I wanted to share that we have added this functionality to Notification Assistant for Jira on Atlassian Cloud where you can now include up to 10 comments in your notifications.

Sorry to necropost but as this is a top 5 search result for comment history in emails, I wanted to share that we added support for up to the last 10 comments to be included in emails sent by Notification Assistant for Jira on Atlassian Cloud

We added support for up to the last 10 comments to be included in emails sent by Notification Assistant for Jira on Atlassian Cloud

If you need more advanced functionality than what native notifications offer, check out our app, Notification Assistant for Jira.