bgannin Atlassian Team

Sourcetree does not have support for pull requests currently. In addition, it seems like GitBlit might require special handling to make work compared to "normal" pull requests. There are no UI plugin APIs available for Sourcetree. You could use Custom Actions to run commands or scripts to ease the workflow a bit though.…

This is a response from your hosting service (Bitbucket or GitHub) indicating this repository reached their specified limit. To resolve that you'll need to either increase the size of that repo on the service, enable LFS and move out large items, or prune commits with large contents to shrink the overall size of the repo…

The second screenshot typically indicates a network restriction imposed by an administrator about loading JS.

Hi, In your screenshot you appear to have connected to the server itself, not the complete URL specified on the error page in your second screenshot. What happens when you try that full one instead of attempting to access to the root of the server? Brian Ganninger Senior Mac Developer, Sourcetree

Please file a bug report (Mac is https://jira.atlassian.com/browse/SRCTREE and Windows is https://jira.atlassian.com/browse/SRCTREEWIN) and we'll follow up from there. Thanks! Brian Ganninger Senior Mac Developer, Sourcetree

Please file a bug report, https://jira.atlassian.com/browse/SRCTREE (macOS) or https://jira.atlassian.com/SRCTREEWIN (Windows), and we'll follow up asap. Thank you for your patience and the note. Brian Ganninger Senior Mac Developer, Sourcetree

There's a git.lock file you can safely remove when there are no clients (command line, IDE, Sourcetree) running Git looking at that directory. Things should clear up after that. Brian Ganninger Senior Mac Developer, Sourcetree

You could reduce the text file size or ignore diffs with the lock file name pattern, both of which would disable the preview: HTH, Brian Ganninger Senior Mac Developer, Sourcetree

Hi Kevin, This is a variant of the stash bug I commented on. Essentially the content view gets "stuck" on a selection and doesn't update in response to sidebar's new selection. As before, our apologies for the hiccup. Brian Ganninger Senior Mac Developer, Sourcetree

Hi, You should be able to select multiple items (shift or command select) and then select to resolve using a particular option from the contextual menu. If that's not the case please let us know and we'll get that taken care of in a future update. Please note what OS and version of Sourcetree you're using. Brian Ganninger…

Hi Paul, There's no indication of what branch was used from a DVCS perspective that I'm aware of at the moment. The only workaround I can think of is to checkout the mangled branch and in another copy of the repo checkout one of the two merged branches and compare them using your favorite visual diff tool. Brian Ganninger…

Hi Kevin, We're aware of this bug (I don't have a ticket handy) but haven't been able to tease out a good fix yet. Our apologies for the two step selection hassles currently. Brian Ganninger Senior Mac Developer, Sourcetree

The tickets are a bit out of sync… the morale of the story is we're currently working on it for the next update.

http://lmgtfy.com/?q=macOS+crash+logs

Applications -> Console is the source of truth for all logging, including Sourcetree's crash log files.

Please file a ticket at https://jira.atlassian.com/browse/SRCTREE and we'll follow up from there. Apologies for the hiccup. Brian Ganninger Senior Mac Developer, Sourcetree

Please file a ticket with the crash logs at https://jira.atlassian.com/browse/SRCTREE for us to review. Reinstalling an older version is always an option and why we provide them in case someone encounters a problem. That said, "being more cautious" isn't helpful because it will lead to missing out on security fixes,…

Hi Eric, 1. Sourcetree does not send any personally identifiable information (PII) outside of the user's machine, ever. There are certain analytics, such as crash reporting, that are enabled by default. Anonymous usage analytics to help us improve the product are optional and can be disabled during setup. 2. Sourcetree is…

Hi riwu, There is a bug that means it's not enabled in the contextual menu. That said, you can use the menu item from the Repository menu (or its keyboard shortcut) to perform the action. In addition, if you choose Revert/Reset without any files selected you can choose from the following: HTH, Brian Ganninger Senior Mac…

Hi Harun, The latest version of Sourcetree on Windows is 2.4.8.0; please try that and let us know if you encounter any problems and what in particular they are. Thanks! Brian Ganninger Senior Mac Developer, Sourcetree

Please file a ticket at https://jira.atlassian.com/browse/SRCTREEWIN with these details and we'll take it from there. Brian Ganninger Senior Mac Developer, Sourcetree

We don't expose the graph's drawing at all to users. Please file a ticket for either Mac (https://jira.atlassian.com/browse/SRCTREE) or Windows (https://jira.atlassian.com/browse/SRCTREEWIN) with a screenshot and we'll take it from there. Brian Ganninger Senior Mac Developer, Sourcetree

Hi Joe, My advice is to trust your gut but aim for safety. If you get the basics working, that's a great time to commit before refactoring for final form. If you have a portion you'd like to snapshot (like, I got the UI done) that's another fine commit milestone. I like to do stages (got X part done, got Y part done, got…

Hi Laurent, The first issue, the naming of sidebar content, I'll bring up with the Windows team and we'll get tidied up in a future update; the documentation is correct on naming convention. The second, Show vs disclosure arrow, is actually a difference between between macOS and Windows for outline (tree) views, I'll note…

Sourcetree doesn't have any Java dependencies that I'm aware of currently. Can you please share the error you're seeing? Brian Ganninger Senior Mac Developer, Sourcetree

Hi Christian, What version of Sourcetree are you using? What platform are you on? Can you share the URL(s) you are trying to clone that fail? (replacing sensitive names with an equivalent if needed) Brian Ganninger Senior Mac Developer, Sourcetree

Please attach the crash log to a ticket on https://jira.atlassian.com/browse/SRCTREE and we'll review and comment. There are several crash fixes pending for our next update and this might be one of them. Brian Ganninger Senior Mac Developer, Sourcetree

There was an outage temporarily for atlassian.com; please try now, I'm able to download successfully.

And you are set to use System Git instead of Embedded Git? (2.0.5.8 is no longer a supported version but we'll do our best to help) Brian Ganninger Senior Mac Developer, Sourcetree

We're investigating this currently for the next update. Thank you for your patience.