bgannin Atlassian Team

Hi @[deleted], Our apologies for the hiccup. This is unintentional and we've not had any reports of it (Bitbucket Server specifically not saving to keychain) yet. I'll ping our QA team to see if they can reproduce. Out of curiosity - what's the format of your username for that service? (foo_name or foo.name@email.domain)…

Hi @[deleted], Are you using an account that's already been added in Preferences? If so, please remove and re-add it to see if that resolves the problem. If not, please add the account and try cloning again. Our apologies for the hassle. Brian Ganninger Principal Developer, Sourcetree

Hi @CTL ENG Tools, Like many free applications, and for export law compliance, we requires users to utilize an appropriate account to register the application at no additional charge. To make that simple we provide Bitbucket Cloud or Bitbucket Server login options. We do not currently have any changes to share about…

When you run the command "ssh-add -l" does it show all your key(s) loaded into the agent?

No, per the announcements on the mailing list and the release notes it has the sidebar and a number of other improvements.

Hi @Jeroen Sentel, There is no way to work with remote only repositories, a local clone is required. Cheers, Brian Ganninger Principal Developer, Sourcetree

Hi @Yahya Bahite, There isn't an option to do so currently. Please file a ticket (Mac, Windows) or vote on an existing one. This helps us prioritize work for future releases. Cheers, Brian Ganninger Principal Developer, Sourcetree

Please file a ticket about your issue with column resizing.

Hi @Adam Whitney, Were you unable to edit your account's password in Preferences -> Accounts and have it set properly? Those workarounds are usually only necessary if it doesn't save properly. If this is for a locally hosted server (not from a supported provided) then the workaround is your only option as Sourcetree…

Hi @Chris Goane, Please try the following and let me know if it works out or fails. 1. Switch to "Embedded Git" (2.21.0 is not verified yet with ST) 2. Remove your Bitbucket Cloud account in Preferences -> Account 3. Re-add your account (optionally restart ST beforehand, shouldn't be necessary) Our apologies for the…

Hi @Susan Korgen, The last time the app was available without an email login during setup was more than three years ago. Back then it still required an Atlassian account and a generated license after seven days. There are no alternative options to registering Sourcetree for free with Atlassian beyond using Bitbucket Cloud…

@Daniel Wendler Thank you for your feedback. Please vote on and watch this ticket for updates. Brian Ganninger Principal Developer, Sourcetree

Hi @artikow, You can use the checkbox at the top of the column (outside the list) to toggle them all on or off at once. That would alleviate accidental commits, but isn't automatic. There's no preference for that in particular. Please search and vote for an existing ticket or create a new one so others can (Windows, Mac).…

Please upgrade to the latest release (3.1.1) and let me know.

@Boris Almonacid - you need to enter your private token at as the password. 

Hi @Joshua Dubey, Is there any interesting networking in the way (managed by IT, firewall[s], etc.) out of curiosity? Are there any interesting logs in the Console app related to Sourcetree/GitHub when you do so? Sorry for the hiccup. Brian Ganninger Principal Developer, Sourcetree

Hi @Joseph82 A few questions: 1. What version are you using? 2. What platform are you on? (Mac or Windows) 3. Are you using OAuth or Basic Auth? 4. The repository in question is accessed via HTTPS and not SSH, correct? Brian Ganninger Principal Developer, Sourcetree

@joe.hui I did a quick Google search and found this old blog post. It's still relevant. https://blog.sourcetreeapp.com/2012/08/01/smart-branching-with-sourcetree-and-git-flow/

Hi @joe.hui, Git-Flow is a branch management strategy employed by some folks/teams. Sourcetree provides a UI to make it easier for those who choose to go that particular route. Here's a tutorial from Atlassian about the concept, though it describes the CLI usage, not ST. Brian Ganninger Principal Developer, Sourcetree

Hi @lordgeyik, What version are you using? Brian Ganninger Principal Developer, Sourcetree

Hi @Alan Cordner, We're not aware of any lockups. Please file a ticket with the exact steps (and/or the environment it's try to restore on launch) and attach additional info from Activity Monitor as shown to help us narrow down the problem. Spindump and System Diagnostics are both great options. Our apologies for the…

There are no code changes to report, the best bet is to vote/watch a ticket for git-flow to know when there's movement.

Hi @sunk818, Git for Windows now bundles the latest version of Git LFS automatically which is why you're being recommended 2.20.1. That said, it sounds like a bug in our LFS version check and I'll ping the Windows folks to confirm. Brian Ganninger Principal Developer, Sourcetree

Hi @Rod Mason, I've not seen that particular error before. Can you please log a ticket and include any logs related to it? If you delete you account and re-add it do you see the same issues still? Thanks, Brian Ganninger Principal Developer, Sourcetree

Hi @Oli, We're not aware of any issues in this area with 2.7.6. There aren't any remote interactions that can affect Sourcetree's behavior; the only way we would cause a change for you is if you download a new update of the app. Are you using embedded or system Git (check the app's preferences)? What version is it? Brian…

We are constantly working to improve the performance and reliability in each release. Please vote on and watch tickets such as this one when reporting bugs. Brian Ganninger Principal Developer, Sourcetree

Hi @mangotamu, Please file a ticket in our public tracker with the excellent info you provided above and we'll be sure to review and triage for a future update. Thank you for your patience. Brian Ganninger Principal Developer, Sourcetree

Hi @Tadej, Our apologies for the hassle. A few things to try: 1. Remove and re-add your account, using OAuth + HTTPS 2. Remove and re-add your account, using OAuth + SSH, with appropriate key 3. Remove and re-add your account, using Basic Auth (app password) + HTTPS Let us know if that doesn't work out and we'll continue…

Hi @Jeffrey Ha, Could you try deleting and re-adding your GitHub account (not the repository) in Sourcetree, choosing OAuth for authentication, to see if that works properly for you after that? Thanks, Brian Ganninger Principal Developer, Sourcetree

Hi @Jason Thiel, A few questions: 1. what version are you using? 2. what platform are you on? (Mac or Windows) 3 what is the remote host provider? (Bitbucket, GitHub, GitLab, other) Our apologies for the hiccup. Brian Ganninger Principal Developer, Sourcetree