bgannin Atlassian Team

What do you mean by "recognize the URL path as correct"?

Sourcetree 2.6.10 requires .NET framework 4.7.1 or higher. Brian Ganninger Product Manager, Sourcetree

Does the app update once installed?

Hi Patrick, Older versions of Sourcetree are available in our Download Archives. Cheers, Brian Ganninger Product Manager, Sourcetree

Hi Simone, Is the remote properly configured in the repository's settings? (nothing should have changed but that's my first stop) Brian Ganninger Senior Mac Developer, Sourcetree

What do you mean by the phrase "live branch"?

Hi Daniel, Sourcetree isn't directly writing credentials (password, token, etc.) to Keychain in that entry for a number of reasons. We've tried to identify the sources of mismatch which cause it to get out of sync and spuriously prompt for 3.0. Your best bet is to close any open windows, quit Sourcetree, delete the…

Sourcetree will respect whatever keys are loaded in your user environment and the configuration file contents, it isn't doing anything special beyond that. The SSH key management we introduced will generate and configure SSH keys for each service + account and use that if configured, otherwise it will default to…

Hi Kellan, We need a few more details to help debug this situation: 1. what OS are you on? 2. what version are you using? 3. what hosting service is the account for? 4. what is the authentication configuration for the account and repository (they can be independent, i.e. - OAuth + SSH or U/P + HTTPS) Brian Ganninger Senior…

Hi Borbás, The full URL for that file path potentially contains one or more incompatible characters per this Git documentation. We actively guard against to prevent possible exploits and don't provide an option to override it. I will pass that feedback along to the Security folks to see what they think though. Brian…

There's a known issue with Bitbucket and Git on Windows right now that we're waiting on the fix to ship for.

What service (Bitbucket, GitHub, etc.) are you trying to interact with? Presumably this is with Git?

Are you using Bitbucket and Git on Windows by chance? There's a known issue with that currently.

Hi Tim, Our apologies for the pain. We've got a beta starting right now that addresses known performance issues and offers a better experience all around IMHO. Brian Ganninger Senior Mac Developer, Sourcetree

I think you might be running into this known issue.

* What version of Sourcetree and which OS? * Are the remotes configured as expected on each repository still? * Are your accounts and authentication properly transferred for ST? * Are you able to login and manually create the PR after pushing the branch to its hosting service?

I think you're running into this known issue.

Is this on Mac or Windows? Which version of Sourcetree are you using?

Hi Dmitriy, The MSI installer (Enterprise) has auto-update disabled and there is no way to enable it. You'll need to manually distribute any updates with your deployment/management software. Brian Ganninger Product Manager, Sourcetree

Are you on Mac or Windows?

This was a conscious design choice. That said, we are discussing the logic and replacement options in this thread. Brian Ganninger Product Manager, Sourcetree

I wouldn't factor in Atlassian's size when thinking about Sourcetree - it's a free product done by a single team across two OS platforms. This is what should guide expectations, as well as a bit of empathy for fellow developers. When I say small, think of it the same way you would any team because there's no such thing as…

Hi everyone, I've identified a [the?] primary source of spins for our next major update, which just started internal alphas. The overall issue of performance is definitely not being ignored; it's challenging for our small team to balance responding to everyone and providing details while debugging reports and doing feature…

You're not doing anything wrong, that's an unexpected behavior. We'll follow up on our end to see what's going on. Thanks for your report and patience. Brian Ganninger Senior Mac Developer, Sourcetree

Hi Terry, Yes, we're absolutely listening and take our users' feedback seriously. As a small team of engineers we're doing our best to balance sustaining and improving Sourcetree while supporting our millions of users. There's not a dedicated "coming features" notification or a published roadmap currently but we are…

Please file a ticket. Thanks!

@Manju might have a suggestion on this front.

Hi Sandra, There aren't yet but we are currently working on updates that include Git 2.17.1. Until these are available we recommend installing and using it directly as detailed in our article about configuring Git. Brian Ganninger Product Manager, Sourcetree

@morungos There is a fix for cache misses with Pipelines in 2.7.4. Please file a ticket if you experience problems still.

Hi Andre, This is an excellent bug report. Please file these details in our public tracker, https://jira.atlassian.com/browse/SRCTREEWIN, and we'll take it from there. Thanks, Brian Ganninger Product Manager, Sourcetree