Comments
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Hi Rose, I am Vincent from the CSM product team. But what you mention is correct! CSM being a seperate app to JSM allow you to achieve CSM's channels being open and public facing, while JSM's channel can be locked down for internal only. Let me know if theres more I can help with CSM :)
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Hi @DIANA , just came across this. I am on the product team of Jira Service Management and would like to say a change calendar is something we are working on and should be coming in this half of the year! I would also love to chat with you on your change process today and how you are using Jira Service Management with your…
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Hi @NO5KO , welcome to Atlassian community! Unfortunately currently services are global across the site so it is visible across projects. Services is still a relatively new functionality in Atlassian and we are quickly building up its functionality. Services per project is something on the cards but I will pass this…
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Hi all! Sorry for the late reply but this feature will be available in our next JSD server release. I do not know the exact date of the release but looking at the cadence we had in the past of 3-4 months every major release, I will say the next release will be available very very soon
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Hey @Tom Bamford, we recently just launched an approvals feature on JIRA Service Desk and it is available on cloud already! Feel free to check out the docs: https://confluence.atlassian.com/display/SERVICEDESKCLOUD/Setting+up+approvals Cheers, Vincent
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Hi! This feature is now be available on cloud! Server customers will get it in the next server release (3.2.0) very very soon! To find out more about this feature, check out our blog post and documentations here: https://confluence.atlassian.com/servicedeskcloud/blog/2016/06/more-transitions-fewer-notifications Hope you…