Chu Dam Expert

Hi @preeti_khodiyar As Agile board are based on a JQL filter in Jira, you can build and save your own JQL filter using the projects you want and need. Then when you want to create a board (scrum or kanban) you can choose the option "Board from an existing Saved Filter", and your board will be created using the filter you…

Hi @Saurabh Dhimate Each kanban or scrum board are configured with a JQL filter, I guess your filter is not up to date with the new issue type you added recently... Have a look here for the doc: https://support.atlassian.com/jira-software-cloud/docs/configure-a-company-managed-board/ I hope this help. Dam.

hi @Sonal Nagpal Grazitti You can check Exalate for a deep integration between Jira and Salesforce ;) https://exalate.com/ https://marketplace.atlassian.com/apps/1213645/exalate-jira-issue-sync-more?tab=overview&hosting=cloud Dam.

Hi @Ines I found some docs that will help you... You will be able to learn and see how you can configure customers permissions in Jira Service Management ;) * https://support.atlassian.com/jira-service-management-cloud/docs/change-project-customer-permissions/ *…

Hi @Melissa Koch You should contact Big Picture app support directly here, as you pay for the app, you have direct support with the app vendor... https://appfire.atlassian.net/servicedesk/customer/portal/42 Dam.

interesting link and nice logo :) 

excellent doc and very well detailed... thanks a lot for sharing

thanks for sharing 

interesting :) 

amazing feature!

great way to explain it all ! thanks ;) 

thanks @Bruno Queiros 🙂😉

@Adam LaCoste what is the app that you are using exactly please? do you have a link to the app on marketplace please ? Maybe there is some online doc about the app configuration and you can find some infos there ;) Dam.

Hi @Ryan Bullock For Automation you can try to find the correct property to be able to get the manager using smart values, the doc is here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/#Entity-Properties Maybe something like...: {{assignee.properties.manager}} I never try that and I can't…

Hi @Charner Boney I guess you are using a date field in your email... I think you can use smart values to format the date value as you want ;) https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ For example: {{issue.employee start date.mediumDate}} I hope this helps a bit. Dam.

Hi, By default in Jira, the reporter is a list of users that have a licence to access the product (logged users) and also the proper permission on projects to be able to create issues... I would like to have a bit more context on your problem here please : * how issues are created? directly in jira UI ? using outside form…

Bonjour @Georges SF La liste en cascade que vous utilisez est elle créée à partir d'une app du Marketplace Atlassian ? A mon avis oui et le custom field que cette app permet de créer n'est pas pris en charge par Automation... Let me know ;) Dam.

Hi @Lara Arthur Did you see my previous message? I'm not sure cause I think I mentioned another user with the same name... Regards, Dam. 

Hi @Lara Arthur > the list style type will not carry over to square. Did you try to use the !important flag on it? it can help to force a css style... here is the detail about that: https://www.w3schools.com/css/css_important.asp > Not sure if it has something to do with it being a table inside a panel? Yes i think so...…

Hi @Lara Arthur did you try with this: .wiki-content ul li::before { color: #1F3864; } According to https://www.w3schools.com/howto/howto_css_bullet_color.asp this is the way to change the color of bullets of a list item... It should be something like that... :) I hope this will help a bit. Cheers, Dam

hummm such feature seems not available on Rich Filter unfortunately... @Ilya Krasnov you can maybe split your boards and use only 1 controller on each board... thats an idea... Dam. 

everybody call me Dam so my superhero name would be SuperDam ! 

Hi @Ilya Krasnov As the doc said for Server / DC you can generate permalink on the controller gadget to share a link with the current state (filters) of the gadget controller...…

aah i didnt found it on the marketplace but if you saved the link then normally you can install that app on server I guess... Server versions will reach end of life soon on the 02/02/2024, so for a long term usage I would not suggest to add more apps on a Server platform now... but i guess it's still working ;) Thanks…

Yes if the proper event is sent then the email should be sent as well ;) Dam. 

Hi, If you are using Confluence Cloud migration assistant you can view and configure apps data, so yes apps data can be migrated but only if you are using Confluence Cloud Migration Assistant to migrate. Here is the full guide:…

Hi @Mariam Hovhannisyan Advanced Roadmap is only available for Datacenter version, and this app is part of the product itself, it is not an external app anymore. You can't buy or install Advanced Roadmaps for Jira Server anymore since 02/02/2022. It all explain in the FAQ…

Hi @Paul Mallon Are you using webhooks to connect Opsgenie and Jira? If so then this doc can help: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-jira/#Configuration-in-Jira If you are using integration its also…

if you change the param in the live search macro then publish the page, and then test on the page the search, it should work ;) results of the current only will be displayed @Oxana Ermolaeva permissions are on the space level, for users and groups... so you dont need to check permissions on the live macro itself. Dam.

> yes, I tried both with setting "current space" and then also by the name of the space. I`m wondering what the reason can be here. Just to be sure... Did you publish the page after changing the macro param ? You need to change the param of the macro and then publish the page to update it, and then test the…