Rilwan Ahmed Community Champion

@Paolo Ferrari Go to Admin --> Application --> email requests. Check the required Email address --> view log --> processing log. See if there are any errors. If not, go to jirahome/logs/atlassian-jira-incoming-mail.log and see for errors. Some cases what I have observed for ticket not being created 1. user sends email from…

@Mariem FATTOUM , If you are using JIRA Automation Lite Add-on (PRO), you can make use of trigger schedule issue and then create issue action. Bu default, there is no direct option for recurring tickets. You can read some other options mentioned in https://jira.atlassian.com/browse/JRASERVER-5185 

Please check steps mentioned here to reactivate it. https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563

Hi @Barbara Morach , If you are using confluence server/DC, please follow below steps. Go to confluence page --> click Edit Place your mouse cursor or any text in the page and then click Ctrl+f. You will get find and replace option

@Nic Brough -Adaptavist- Modified JQL

final Searchsubtasks = "parent = JOL-60" OR String Searchsubtasks = "parent = JOL-60"

@koncepp While downgrading, if you have app backup folders, add lucene-queryparser-4.4.0-atlassian-4.jar to /opt/atlassian/confluence/confluence/WEB-INF/lib/ folder before starting confluence. I would suggest you to contact Atlassian Support https://support.atlassian.com/customer/servicedesk-portal 

Try this document: https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_subtasks 

Check if user has browse permission for the ticket

@Sierra Try this project = SL AND status in (Done, "Resolved") AND assignee in (609c1a6a47ba02006facea20, 5cbdc4c8e494c810153acce8) AND ("Request Type" = "Report Netsuite Incident (SL)" OR "Request Type" = "Request Netsuite Support (SL)" ) and resolved >= -7d Please share the screenshot if still it has wrong results

@[deleted] * If you are using Jira server/DC, try to manual run the sync under user directories. (admin --> User management --> user directories) * May be user is Anonymized. Read more about it here: https://confluence.atlassian.com/adminjiraserver0813/anonymizing-users-1027137688.html

@[deleted] As per Atlassian, this is not possible without a third party add-on. https://confluence.atlassian.com/jirakb/make-custom-fields-required-in-a-workflow-transition-in-jira-server-691011903.html You can make use of Teamlead Toolkit or Jira suite utilities add-on for this purpose.

@Yana RegExp type of validator for a workflow transition specifies the acceptance, not rejection, criteria. Modify this for 10 and check (I never tried). .*?(\S+\s+){3,}.*? This might pass for "x x x x" and fail for "All tests pass" words. You can read @Mykenna Cepek comment…

I would suggest please contact Script runner developers i.e. Adaptavist https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?tab=overview&hosting=cloud --> Select Support tab

Hi @Dolev Sall , You can get the list by using JQL assignee not in membersOf("jira-users-group"). Replace jira-users-group by your jira access group. This will be the group which grnats access to your jira. You can find them under Admin --> Application --> Application access. It shows all issues that have been assigned in…

This board is showing what all transitions are possible from present status . You need to drag to the required status. i.e In progress --> In translation In progress --> Done In progress --> Wont Fix

If you are using jira cloud, then try this Go to https://id.atlassian.com/manage-profile/profile-and-visibility Change your email ID from old to new. Step by step guide is in https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html 

Try below in DB. Replace '0000' with required fieldID Select workflowname, DESCRIPTOR from jiraworkflows where DESCRIPTOR LIKE '%customfield_00000%' OR DESCRIPTOR LIKE '%{0000}%' OR DESCRIPTOR LIKE '%cf[0000]%'; You can remove DESCRIPTOR from select part. It gives along text, but will have where exactly the field is used.

Try this plugin https://marketplace.atlassian.com/apps/1216607/custom-field-manager-for-jira?hosting=server&tab=overview 

Grant View permission to the required group on Parent page, and for child page add Viewing and Editing restricted to everyone except you. (see image attached)

Seems there is no option in Cloud. https://jira.atlassian.com/browse/CLOUD-5674 The HTML macro allows insertion of arbitrary code which presents too great a security risk Also I found this add-on for Cloud.…

@Shah Baloch , What we do in this case is * Grant View access to users in HR space. RW for HR employees * Create first parent page and add page restrictions (i.e. access to HR only). Parent page restrictions are inherited by child pages. Add/move restricted pages here. * Create second parent page and don't add any page…

@Didem Seda Taş Did you add in Field configuration section ? i.e. Admin menu--> Issues --> Field configuration --> click configure against field configuration added in the project --> Edit the field and add the description --> update

Try adding description to the field in Field configuration used in the project.

@Paul Fechner Here is the solution: https://confluence.atlassian.com/jirakb/how-to-identify-group-usage-in-jira-441221524.html Replace ('helpdesk', 'administrators') with a comma-separated list of the groups you want to check for usages

@Steven Lloyd Example: You have confluence InstanceA and plugins D, E, F with 1000 user license Confluence InstanceB and plugins F, G, H with 200 users. You need to pay for InstanceA License + Plugins D+E+F for 1000 users You need to pay for InstanceB License + Plugins F+G+H for 200 users. So basically separate license for…

To Hide menu bar items , you need make use of custom html section Refer : https://confluence.atlassian.com/confkb/how-to-hide-elements-in-confluence-using-css-or-javascript-313458894.html 

@RG * no. of Spaces can be found in system Info. You need confluence Admin permission <baseURL>/admin/systeminfo.action * For no. of Attachment, pages, please refer https://confluence.atlassian.com/confkb/how-to-find-the-number-of-pages-blogposts-and-attachments-720636388.html * Add-ons can be listed in Manage apps…

Not possible by default jira automations. Automations run after action is completed. example: Create, Update etc. 

@Andreas Denzler , Please check what post function is used for the transition. You can share screenshot.