Rilwan Ahmed Community Champion

Hi @Poonam Desai , 1. I would suggest please go through the migration steps mentioned by Atlassian. https://confluence.atlassian.com/adminjiraserver/migrating-jira-applications-to-another-server-938846962.html Regarding attachments, you can refer go through…

@madhu.tejas If the JQL is not fetching any result, then * It could be there are no tickets matching the condition * As its a custom created field, the indexing is not working properly. -- Request you to run project re-index OR the whole system re-index once. * May be some changes done in field configuration. 

Do you have send email automation rule ?

* How is assigment group updated ? Is it a required field while creating ticket or its updated later by any other automation rule ? * Run the jql used in automation and check if it gives any result.

@Öznur Çakır Check if you have required permissions on the project like browse, Work On Tickets

Hi @DWedekind Please run this query in DB: SELECT p.pname, p.pkey, pr.NAME, u.display_name FROM projectroleactor pra INNER JOIN projectrole pr ON pr.ID = pra.PROJECTROLEID INNER JOIN project p ON p.ID = pra.PID INNER JOIN app_user au ON au.user_key = pra.ROLETYPEPARAMETER INNER JOIN cwd_user u ON u.lower_user_name =…

@madhu.tejas When you say "most of the time", does it work in some cases. If so, check the automation audit log for failure step. 

@Destini Burns Try expand macro

@erust If you are taking about Bulk Edit from filter issues, then you need to just click on the check box near the column heading. It will select all rows.

@Maruthe Loganathan , You need to just add the required fields in Filter results first. All fields from the filter result will show in email. No need to modify and emai ltemplates. To add fields to Filter display, * open the filter * Click on the column and required Fields * Click Done.

@Ashwin Pandagre Add fields in issue type screens where the workflow is used. Also add it in screen used in the workflow screen. Example: If Workflow-A is used for issue type "Bug", then add required fields in screen used for "Bug" issue type. You can find the screen in project settings --> Screen

Jira usually is started using user "jira". Create it if not exists, and grant required RW access to all folders

Check your memory, Heap Utilizations. 

Share screenshot or please describe with detail. 

@aiden Try this. (<baseURL>/admin/confluence-collaborative-editor-plugin/configure.action) * Change mode of Collaborative editing to Limited and then ON * Try restarting synchrony More details about Collaborative editing is in https://confluence.atlassian.com/conf74/administering-collaborative-editing-1003129588.html I…

If my solution has fixed your problem, do not forget to "Accept my answer". It will be helpful for others too. 

@Steven Lees-Smith You can. Go to main portal (help center page), on the right side you can view the "Customize" button. Click on it --> Manage Announcement Message title: "Raise incident" Message: [Raise Incident here|<Link to your incident form>] Also you can edit "Home page Layout" and feature the required project to be…

@Bridget Cantarella Are you using Jira software or Jira service management ?

@Bonevie G You need to add required fields in View, Create or Edit screens depending on where you need the field to be displayed. i.e. Go to project settings --> Issue types Click on the screen for the issue type required. Now add the required fields in the screens.

Reports depend on the JQL used in the sprint and the boards. Make sure the JQL pulls required issue types

@dujas For products like Jira Service Management, Jira Software and Jira Core, you need to buy different licenses. All instances comes with different SEN numbers. Example: You cannot use license from Jira software to Jira core/ JSM etc. 

Please check if any code is added in custom html section under admin 

In automation tab, create rule as follows When (New trigger) : Issue Created IF (New Condition) : Issuetype in (<add your issue types>) Then (New Action) : Comment on Issue More details in https://confluence.atlassian.com/automation/how-to-use-conditions-993924640.html

@Sushmitha * It affects the filters and dashboards. You need to modify them as well. * When you change the project key, all the existing open/closed tickets will get the new key. If any user clicks on the old key, url will be re-routed to new. Ticket number will not change. Example: KEY-123 will become KY-123. * You need…

Number field

Reads / Writes graph The 'Reads / Writes' graph shows the frequency of reads and writes to the database over a period of time. It can be helpful to correlate database usage with connection pool usage. Whenever Jira needs to access (i.e. read from or write to) the database, a database connection is required. If there are…

@Prakriti Arora Open workflow and see if any validators are added recently for "Create" transition. 

@Sushmitha Some details are here: https://confluence.atlassian.com/adminjiraserver/editing-a-project-key-938847080.html Refer to "Post-update tasks" section

@sai chinamuthevi Please try below steps and let me know how it goes. 1. Try another browser 2. Clear browser cache, restart laptop/pc and try again 3. Login to base URL first and then open the ticket link. Example: login to https://jira.ABC.com and then open https://jira.ABC.com/browse/ST-2582

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