Rilwan Ahmed Community Champion

@NANDHANA_VAZ What is the error ? Also please paste the text added in subject and content section. 

Hi @Sami Skaff * Browse Projects permission is used to grant view access on the jira project. To restrict user access to specific project in Jira, add required users/group to browse permissions. Please note: If the permission scheme is shared with other projects, then the same access will be granted to other projects as…

Hi @NANDHANA_VAZ , To create automation, Go to project settings --> automation, Then click Create Rule select New trigger == Issue created, click Save select Add component == New action and then select Send Email In TO field, select reporter, request participants or any other required fields. Add a subject and Content to…

Hi @Visnu P Kumarr , Welcome to the community !! * Are you using a cloud instance or server/DC instance of jira service desk ? If your url has atlassian.net in it, then its cloud. * What error are you getting while logging? 

I have completed ACP-610 and ACP-620. I will be taking ACP-100 in few days. 

Check this link https://support.atlassian.com/jira-software-cloud/docs/is-my-project-team-managed-or-company-managed/

Hi @Ansu Achu , Always test by moving a single ticket first or a test ticket. Things to keep in mind if you migrate from team-managed to company-managed

@Sreenadh The steps I mentioned is for company managed project. Are you using a team managed project ? Is my project team-managed or company-managed?

Hi @Darren , * If any admin has made changes, then you can find it in Jira settings --> system --> Audit log i.e. <baseURL>plugins/servlet/audit You can filter based on projects, authors ,date. * To know what URLs were accessed, make use of access.log file and filter them as required.…

Hi @Sreenadh , Welcome to the community !! You cannot add description to the field Values. But I have a workaround. 1. Add description to the required field in settings --> Custom field. Description will be displayed in all projects where this custom field is used. 2. Add description to the field at Field configuration…

Hi, Welcome to the community !! Go to Admin settings --> Space permissions and click on Recover permissions against the space name. i.e. https://<baseURL>.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action Please note: Even if you are site/confluence admin, spaces can be restricted at space permissions…

Hi @Ben , I too noticed it now. Jira is taking the ID of users and sorting it instead of the display names. You can click on the names and you see the user ID (its alpha numeric)

Hi @csvenkat , SLAs are only available Jira service management (JSM) type projects, and not for software projects

Hi @Ashima Bhatia , Welcome to the community !! To move from Jira Server to non-clustered Data Center, then * Go to Administration ( ) > Applications > Versions and licenses. * Enter your Jira Data Center license key. * Restart Jira. Data Center features such as project and issue archiving, rate limiting, and SAML single…

@Touqeer Anjum Please accept the answer if this solved your issue. Users with similar query will find it helpful. 

Hi @dstic , You cannot but new license for server. If you had an existing license for Automation for Jira, you can renew your license until Feb 15, 2024. Please note: Deprecation of Automation for Jira Server application in the marketplace With the inclusion of Automation for Jira in Data Center, and the A4J DC app…

Hi @Touqeer Anjum , Make use of JQL search like "summary ~ P1". I.e. In project settings--> Automation New trigger == Issue Created For Condition, select JQL condition and add "summary ~P1" For New action, Select Edit issue and select priority Field. 

Hi @dstic , Server versions are listed in https://marketplace.atlassian.com/apps/1215460/automation-for-jira/version-history 

Hi @Rajesh Bhoir , Welcome to the community !! You cannot make use of automation for making field as mandatory. To make field as mandatory, make use of Workflow validators between the transitions. Example: To make Resolution field as mandatory when someone transitions a ticket to Resolved status, use Field required…

Hi @Rohit Mukane , This is something to do with your browser/laptop cache. Also as said earlier, this is not an Atlassian cloud jira. I would suggest to do all steps below mentioned and retry in different browsers like Chrome/Firefox * Log out from your jira * Clear all browser cache , Follow all steps mentioned in the…

Hi @Rohit Mukane , Welcome to the community !! From the screenshot shared, I see this is not Atlassian Cloud jira. Atlassian Cloud jira URLs will have https://XXXXX.atlassian.net. * can you please let me know what version of Jira DC/Server are you using ? * Is the issue only for you or for all users ? * Did you try…

Step by step guide to convert team managed to company managed project is explained in https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/

Hi @gabe360 , Welcome to the community !! Sharing the page doesn't grant the required access. First you or the group you belong should be added to the space permissions lists. Then page owners need to grant you the view/Edit permissions for the page required or the parent page of it.…

Hi @Fabrizio Lo Gioco , Welcome to the community !! Some suggestions: 1. Create Field configuration based on different projects or project categories. Mark fields as required there. So any project--> Issue types using this scheme will mark fields as required. For Example: Create ITSM field configuration and map it to ITSM…

Hi @Mohamed Saad Taha , Create a field context for that particular custom field, set default value in it and then map it to required project and issue type only. Remove the default value from general field context. It will be get auto mapped to rest all of the projects and issue type…

Hi @Hizkeel Khan , In the workflow, for the transition from A to B, you need to associate screen screen with the required fields like attachment etc. If the workflow transition is already associated with a screen, you need to just add the "attachment" field to it. Details…

Hi @bhadresh_hampanna_external , Anonymize is usually done when somebody is leaving your organization and requests to have their personal data erased. At present, there is NO native functionality to bulk anonymize users. There are rest api related and you can find details here:…

@Sushmitha This is not possible. KEY change will be applied to all Ticket types in a project. 

@Donna Annetta Did you click on Edit icon on the present page and check if the unsaved changes are present or not ? When you are modifying the page, the changes are saved as draft. It is showed only in page after you click Publish, till then it will be drafts. Version of a page is created only when you click on Publish

@[deleted] Please accept the answer so that other users with similar finds it beneficial.