Rilwan Ahmed Community Champion

Hi @Sreenadh , You can get cloud dev instances as mentioned in https://blog.developer.atlassian.com/cloud-ecosystem-dev-env/ When you sign up for a developer instance, you will get: * JIRA Core: 5 users free * JIRA Software: 5 users free * Confluence: 5 users free * JIRA Service Desk: 1 agent free * All products: Up to 250…

Hi @[deleted] , Support to Jira 6 was stopped long back by Atlassian. It is better you upgrade to latest version of Jira software at the earliest and then start the Server to Datacenter migration. Please note: Atlassian does not provide support for instances on versions that have reached End of Life. The only exception is…

Hi @Thurayya Tabbara , Welcome to the community !! Can you explain how are you sharing the space or page ? Do you mean you are trying to grant access to space or page ? 

Hi @Arpita Srivastava , If you have issue with Jira site, then please contact the Atlassian support in https://support.atlassian.com/contact/#/ Or if you have the issue with particular plugin, then contact the plugin team. You can search for the plugin/add-on contact details in https://marketplace.atlassian.com/

Hi @Anastasiia Palagina , I would suggest please contact Atlassian Support for further analysis in https://support.atlassian.com/contact/

Its working now. 

Rilwan is a arabic which means grace, pleasure, satisfaction. Due to conversion from Arabic to English, it is written as Rizwan, Ridwan also. In Arabic it is written as رِضْوَان

Welcome to the community @Dhananjay Kumar !!

Hi @Lisa Stewart , There is no easy way to manage Labels in jira. My answer to your questions is below * Two workarounds I have* There is a Labels gadget. You can add it to your dashboard. this will give you list of Labels for the selected single project only. Proceed doing for each project. * Write JQL "Labels is not…

Hi @Anastasiia Palagina , Welcome to the community !! Please check if you have "Create Attachments" permission on the Jira project. If you are not the admin, then contact the project/jira admin to check the permissions. 

Hi @Barış Özer , From the screenshot you shared, I believe you are in company managed project. Please follow below steps to add users to Read only access. * Go to main settings --> system --> Roles (direct url will be https://<base URL>/secure/project/ViewProjectRoles.jspa) * Add a role. Name it like Read only * Go to your…

Hi @Sreenadh , Group picker fields will not be available for customers in the portal to select any values. This is restriction from jira side. The portal will display the value to the field when project team updates in the jira view There is already a suggestion ticket to enable group pickers in request form. Please vote…

Hi @Sreenadh , Group picker fields will not be available for customers to select while creating a ticket. So it will always be displayed as hidden when you add it in the request form. Workaround is, choose a default group in Customer portal form and click Save changes. Once the ticket is created by customer, it will…

Hi @Barış Özer , If you are in company managed project, then jira Administrator can add a group to only "Browse Projects" permission of the project. This will grant users who are part of the group only RO access to tickets. If you are in team managed project, project admin can add required users into Viewer role under…

Hi @DA , Is there any option to disable digest emails for all users from site admin side ? 

Hi @Mohit Agarwal , This feature was introduced in June 2022. As per the link, User can only disable from their profile. Admins cannot do anything. https://community.atlassian.com/t5/Confluence-articles/Introducing-the-Confluence-Daily-Digest/ba-p/2042487 Not recommend option: Turn email and push notifications off for your…

Hi @Thanh Nguyen Tan , Seems there is an issue. Even I am not able to load Project automation for Team managed projects. Please contact the Atlassian support in https://support.atlassian.com/contact/ 

Hi @Thanh Nguyen Tan , Welcome to the community !! There is Project automation tab under Apps. That is the automation. Please note: Only project admins can view the project automation tab

Hi @deepak verma , In the Email content use smart value {{issue.priority.name}} This is how the email will look My Automation email content is as below

Hi @Eunju Lee , * From your service project, go to Customers. * Select Add organizations. * Add a new organization by entering its name * Press Add. * In the second project, Add existing organization by entering its name OR selecting it in the dropdown. Please note: When an email address is added, a verification/signup…

Hi @Ali Samet Arıca , Welcome to the community !! Yes. If your jira is linked to confluence, then in confluence make use of Jira macro and add the JQL. This will get the results.

Hi @nebbs , If your organization is using shared configurations (i.e. similar Issue types, workflows etc.), then I would suggest to create project from shared configuration. If not, then also I would suggest you to create project from shared configuration, create required workflows and schemes, Issue types and schemes etc.…

@chihara can you please share the screenshot of the page tree. And also as @Laura Holton _ACE Manchester_ mentioned, please check if you have access to other pages which you expect to be seen in the list. 

Hi @Tal Sabag Please accept the answer if this solved your query. Users with similar query will find it helpful. 

Hi @Tal Sabag , Welcome to the community !! In native jira, you cannot do that. Please check if there is any plugin in https://marketplace.atlassian.com/ which can help you. In native jira, once the ticket is created, we can make use of automation rule based on a field value and add new description to the ticket. 

Hi @Siobhan Wallace , Welcome to the community !! If you just added two new Issue types (Development and Testing) to the existing Issue type schemes, then you can make use of Bulk edit option. Users with Move ticket permission can move tickets bulk from one type to another i.e. * In Main menu --> Filters --> Advanced…

"Test Space" is the only parent page in your space. 

Hi @deepak verma , Welcome to the community !! Please check if automation rule "Value changes for" works for you. Create rule as below * New trigger = New Value Changed* Fields to monitor for changes == Priority * Change type == Any changes to the field value * For == All issue Operations, Click Save * Add new condition,…

Hi @chihara No parent means copied page will be created under Space home page and not added under another existing page. To know your Space home page, Go to Space settings -->Space details.

Hi @[deleted] , Go to project settings --> Fields. Copy the field configuration name. Now go to Admin menu --> Issues --> Field configuration. Search for the copied Filed configuration and click Configure. Search for Resolution field and see if its hidden or not.