Rilwan Ahmed Community Champion

Hi @Anthony Wilson Description what you showed will not by default display for request type forms. You need to add them manually for each request forms

Hi @mike_kloa , Welcome to the community !! 1. If you are the person who set up the site, then you have admin access to it. Log into admin.atlassian.net and you can find the sites you own 2. If you have not setup, this could be setup by any user from anywhere in the world. i.e. any user can setup any sites if the name is…

Hi @Mohammad Jouza , Welcome to the community !! Customized CSS is something that Atlassian has restricted on Cloud. The link below gives you list of Functional differences in Confluence Cloud and Server/Data Centre versions. https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html…

Hi @Anthony Wilson , You can add it them in your request type field descriptions i.e. Go to JSM project settings --> Request type --> Click on the category and then on the Request type where you need this info to be displayed. Then on the Request form section, click on the Priority field and you get description section You…

Hi @Mike Oh , In you are system admin of your confluence instance, then go to admin settings --> Backup administration i.e. https://<baseURL>/admin/dailybackupadmin.action Please note: It is not recommend the automatic backup procedure for production installations, as it may require a large amount of memory, CPU and disk…

Hi @Edgar Pusklevic , Create a automation using "Scheduled" trigger (example: Run daily at 01:00 AM) and below JQL in the conditions. status = Ready AND updated < startOfDay("-7d")

Hi @Sridhar Gandla , You have the same sample questions after each sessions in https://university.atlassian.com/student/page/1178712-jira-administration-for-data-center-certification-prep-acp-100-course-description

Hi @vikrambhuskute , Welcome to the community !! if you are a site admin, then go to Jira admin settings --> User management Search for the required user, click on the name and then you can remove user or suspend access https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/

Hi @Sridhar Gandla , Congratulations on the ACP-610 completion Regarding ACP-100, 1. You should have real time work experience as a Jira admin 2. Go through the exam success course. This will help you brush up your skills.…

Hi @Guz Vinueza , Welcome to the community !!

Hi @Angie Affolter , In native jira it is not possible. Also native power point does not allow to embed a web page into the PPT. You would require some add-ins in the power point. Please check this link: https://www.howtogeek.com/howto/25946/how-to-add-live-web-pages-to-a-powerpoint-presentation/ (P.S: I have not verified…

Hi @Gregory BONNARDEL , Welcome to the community !! You can download the required version and upgrade the existing server with valid license. File to download is present in https://www.atlassian.com/software/jira/download-archives Tier means user license. Atlassian has stopped user license upgrade as of now and not selling…

Hi @Kevin Jicha , If you need for different projects category, then make use of a dashboard gadget. 1. Create a filter and save, Example JQL: projectType = service_desk 2.Add "Created Vs Resolved gadget" to the dashboard and select the saved filter in the gadget configuration. 

Hi @Kevin Jicha , You can make use of Created Vs Resolved. This is present in JSM reports as well as in dashboard gadgets. 

Hi @Siddharth Dhotre , Welcome to the community !! Please share the screenshot of your confluence page View source. i.e. click on page action button --> Advanced details --> View source

Hi @Rasajna Meka , 1. Can't we directly integrate Jira cloud with conflence server using Application links without Tunnel? -- Yes, you can but you need modifications in the network side to allow connections between Atlassian cloud jira. i.e. you need to allowlist Atlassian Cloud IPS and domains as mentioned…

Hi @huy_pham , Welcome to the community !!

Hi @Rasajna Meka , Application links (sometimes called app links) allow you to set up links, share information, and provide access to certain resources or functionality across multiple Atlassian products. Application tunnel is used to connect Atlassian Cloud products with your server and Datacenter Atlassian instances.…

Hi @DH20275693 , Jira is a web application written in Java. It is deployed as a standard Java WAR file into a java Servlet Container such as Tomcat. Jira uses JSP for the View layer. So most of HTML that is served to the user as the response to their web request is generated by a JSP. Therefore, to generate a response the…

Hi @Devi, Gayathri , Welcome to the community !! I believe you are using Jira server Or Data center version and Not Atlassian Cloud instance. Please shutdown Jira, clear cache and restart. Check if issue still exists. If yes, then please go through the cause and resolution mentioned…

Hi @funny , Wild card search is not supported by components field. You will have to install plugins like JQL Tricks, JQL Booster Pack These have function like componentMatches(regex) Please note: by Default when you type "component in (Ji" you get all the available options starting with Ji. You can just select the required…

@Dayanand , I suggest you should start using the shared schemes while creating tickets. Most of the projects in your system might require a single permission scheme. This will help you in easy maintaining of your Jira systems as well. 

Hi @marvene , The system generated ApproverS field is of type "Multi user picker". We cannot do anything for this field. As a workaround, you need to create a new single user picker field and give it a appropriate name. Example: Approver. Add this Approver field in your approval required status in the workflow and follow…

Yes, it is possible. Add the related tags in the content section. It is clearly written. Please go through it for details under section "What values can I use in my email body and subject?" An example for content section is below Issue Created by: {{creator.displayName}} Description: {{issue.fields.description}} Created at…

Hi @Sreenadh , Send email comes under actions(Then). You are checking in Triggers. i.e. First select the required Trigger when the automation rule should run like issue created, Issue Updated etc. and Click Save. After you save the action, then under New Action, you will get send email. Please check the screenshot in my…

Hi @Alejandro Rubio Rubio , Is it possible for you to send screenshot by changing Language to English ? And also full page screenshot along with transition where you have enabled the Approval step

Hi @Alejandro Rubio Rubio , Remove the users list in the configuration. Keep it empty. Once the ticket is created by user, add required users in approvers field of the ticket and transition the ticket to Approval required status. This will only send notification to user in approver field of the ticket. 

Hi @Ali Malik , Welcome to the community !! To know what all certifications are available, please visit https://university.atlassian.com/student/activity/836769-get-certified There are many certifications. I would suggest plan for being an Atlassian Expert as described…

Hi @Sreenadh , From the screenshots what you have shared with @Alex Koxaras -Relational- , I believe you are able to edit Assigned to Group in the transition screen. So to remove the Assigned to Group field from all transition screens follow below steps for all transitions. i.e. Go to the project settings --> workflow.…

Hi @Sreenadh , To send project notifications based on events like Issue created, updated etc., the Yahoo/Gmail user should be licensed. If the user is not licensed, then you can make use of Jira Automation. Go to project settings --> Automation Create the automation based on required Trigger and conditions. And in Action…