Rilwan Ahmed

Hi @Federico Varchavsky , Jira/Site admin can add other users as Rule actor. Steps are mentioned in https://support.atlassian.com/cloud-automation/docs/run-jira-rules-as-another-user/

in Prevent automation rule from assigning "Jira Automation" as "User who triggered event" Comment by Rilwan Ahmed January 2023

Hi @Paul Heath Armengol , At present in native jira, you cannot do this. There is already a suggestion ticket (JRACLOUD-61856) with Atlassian. Vote and watch this for updates

in Group Picker (single group) custom field. How to show only specific groups? Comment by Rilwan Ahmed January 2023

Welcome to the community @Teresa_DevSamurai !!

in Introduction Comment by Rilwan Ahmed January 2023

Hi @Patrick Fischer , Please accept the answer if my comment helped you.

in Cannot edit pages Comment by Rilwan Ahmed January 2023

Hi @Marek Prchal , Please follow the guide described in https://lucidspark.zendesk.com/hc/en-us/articles/4416966955284-Integrate-Lucidspark-with-Confluence . This will help you run the app If you have any questions/issues, please contact the App support team directly.…

in how do i start installed app?????? Comment by Rilwan Ahmed January 2023

Hi @Marek Prchal , Welcome to the community !! Can you please provide more details like what you have installed, where you installed etc ?

in how do i start installed app?????? Comment by Rilwan Ahmed January 2023

Hi @Patrick Fischer , As you're on the free plan, you can't change the space permissions. To set permissions on spaces, upgrade your plan. If needed, you can grant all users permissions for the space. i.e. Go to Space settings --> Space Permissions. In the pop-up window, click "Grant all users permissions for this space"

in Cannot edit pages Comment by Rilwan Ahmed January 2023

Hi @ULTRA Support , This can be done by default project settings available. Go to your JSM project settings --> Email request. Add an email address. More details in https://confluence.atlassian.com/servicemanagementserver/receiving-requests-by-email-939926303.html Also Change project settings --> customer permissions to…

in Opening tickets via mail Comment by Rilwan Ahmed January 2023

Hi @arno , There are columns RELEASED and ARCHIVED in the projectversion table. This will help you to distinguish. Please accept the answer if my comments solved your query

in data table Comment by Rilwan Ahmed January 2023

Glad that it helped you @olli_raatikainen . Please accept the answer. Users with similar query will find it helpful.

in JQL: calculate issues with Done statuses out of all statuses with a certain label? Comment by Rilwan Ahmed January 2023

Hi @olli_raatikainen , Welcome to the community !! * Create a filter with JQL "labels =MPV" and save it. * In your dashboard, add Pie Chart gadget, select the filter name as saved in step 1 * Select Statistic Type = Status. This will give you result like below screenshot

in JQL: calculate issues with Done statuses out of all statuses with a certain label? Comment by Rilwan Ahmed January 2023

Hi @Asha , There are multiple methods to do this. One method is Let's say you have two Jira Cloud sites: Jira Cloud A and Jira Cloud B. You want to move all or some projects from Jira Cloud B to Jira Cloud A (your destination site) so you can have a single, consolidated cloud site. To do this you’ll need to: * Install the…

in Moving projects between cloud instances of jira Comment by Rilwan Ahmed January 2023

Hi @Athira Krishnan Please accept the answer if this solved your query. Users with similar question will find it useful.

in Exporting Release Data to CSV Comment by Rilwan Ahmed January 2023

Hi @arno , If you are using jira server / Data center versions, then projectversion table stores the Fix version details. You should map multiple tables to get details like which version is mapped to which ticket etc. This is described…

in data table Comment by Rilwan Ahmed January 2023

Hi @Athira Krishnan , Welcome to the community !! In the native jira, there is no option to get Release details into CSV. There is rest Api to get the versions for each project. More details about this is in https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-project-versions/…

in Exporting Release Data to CSV Comment by Rilwan Ahmed January 2023

Hi @Muhammad Rizwan , Welcome to the community !! This post is not related to this community. This is Atlassian community which supports products like Jira, confluence etc.

in Unable to generate change report for 1 month with 'Assignee Group' under Task Comment by Rilwan Ahmed January 2023

Hi @Brant Schroeder , "Starting in February 2022 we are sunsetting support of the Jira Cloud for Mac app". We are in 2023 now :)

in Permission Required Comment by Rilwan Ahmed January 2023

you can download the latest version here: https://marketplace.atlassian.com/apps/212/copy-space-for-confluence/version-history

in is there an API to copy a Page there in Atlassian Confluence 7.19.4 data center/ Server edition Comment by Rilwan Ahmed January 2023

Hi @Romeo Gupta , I am not aware of anything like that. If you are looking for copy space and its pages, there is an Atlassian free plugin for copy space. Check this works for you ? https://marketplace.atlassian.com/apps/212/copy-space-for-confluence?tab=overview&hosting=server

in is there an API to copy a Page there in Atlassian Confluence 7.19.4 data center/ Server edition Comment by Rilwan Ahmed January 2023

Hi @Romeo Gupta , Welcome to the community !! Unfortunately Atlassian has not yet released this API for server/DC editions. There is already a suggestion ticket https://jira.atlassian.com/browse/CONFSERVER-60397. Please vote and watch it for more updates.

in is there an API to copy a Page there in Atlassian Confluence 7.19.4 data center/ Server edition Comment by Rilwan Ahmed January 2023

Hi @Rodrigo Alves Cricci , Welcome to the community !! "But the issue here is that, if someone changed something in a old issue that I worked before, it will be here" --> This is because as soon as something changes in jira ticket, the updated date gets updated. issueHistory() finds issues that you have recently viewed.…

in How to create a filter to have the tickets that I worked in a specific period of time? Comment by Rilwan Ahmed January 2023

Hi @Nuwanee Nadeesha User list be displayed only when user enters few letters to get the list. You cannot make a defined list in the dropdown.

in Using "User Picker (single user)" in Jira Filters Comment by Rilwan Ahmed January 2023

Hi @Sreenadh , Dashboards/Reports are not viewable for customers in native jira. Please check Atlassian marketplace for any apps.

in Can we add General user who just wants to see reports/dashboards but is not part of a specific group Comment by Rilwan Ahmed January 2023

Hi @Sreenadh , * Create a new group give a name to it. (Example: project_RO_group). * Add required users to project_RO_group * Add project_RO_group to the Project permissions --> Browse project * Add project_RO_group to viewers of the filters and dashboards…

in Can we add General user who just wants to see reports/dashboards but is not part of a specific group Comment by Rilwan Ahmed January 2023

Hi @Nuwanee Nadeesha , If you want select list in Filter, you cannot do that. Each time you open the filter page, it will display the result only for last selected user. Next time you need to start typing the user name in the text box. It will start give you the suggestions.

in Using "User Picker (single user)" in Jira Filters Comment by Rilwan Ahmed January 2023

Hi @Aykan Inal , The time what you see is the time zone set in your profile. You need to edit it. Once you edit, it will show you the correct time. To Change your timezone, go to https://id.atlassian.com/manage-profile/account-preferences?ref=jira&src=personalsettings.

in how to change time Comment by Rilwan Ahmed January 2023

Hi @Yifu Tong , Welcome to the community !! Yes, You can edit the auto replies. to do that, navigate to your JSM project settings --> Customer notification. Edit the the required notifications there. Direct link: https://<baserURL>/jira/servicedesk/projects/<PROJECTKEY>/settings/customer-notifications

in Can I set up an edited auto-reply email to customers? Comment by Rilwan Ahmed January 2023

Hi @Sai Durga Eddala , Welcome to the community !! To upload a plugin into Atlassian marketplace, you should be a part of partner. More details in https://developer.atlassian.com/platform/marketplace/app-approval-guidelines/ https://developer.atlassian.com/platform/marketplace/creating-a-marketplace-listing/

in How to upload application in market place confluence Comment by Rilwan Ahmed January 2023

Hi @Sreenadh , Matrix depends on each organizations how they setup. You should create them manually. To understand the concept of users and roles, please refer : https://support.atlassian.com/jira-service-management-cloud/docs/what-are-user-types-and-roles/ To know about permissions,…

in Can some will help me out How to Create Matrix in JSM Projectac Comment by Rilwan Ahmed January 2023

Hi @Ghazi Anwer , Welcome to the community !! In Jira cloud, you don't have set to , reduce by etc like in Jira server https://support.atlassian.com/jira-software-cloud/docs/log-time-on-an-issue/#Loggingtimeonissues-Logtimeonanissue

in Missing fields on Log Work screen Comment by Rilwan Ahmed January 2023

Rilwan Ahmed Community Champion

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