Rilwan Ahmed Community Champion

Hi @Vineela AK , In a single dashboard, you can add multiple gadgets so that project teams can view all in one page. To know more about dashboards, refer https://support.atlassian.com/jira-software-cloud/docs/work-with-dashboards-in-jira-cloud/

Hi @Petr AST , All are best in one or the other way. It all depends on what actually you need in your confluence. Based on your requirement, you can search for related plugins in https://marketplace.atlassian.com/search?hosting=cloud&product=confluence Also you can get list of available macros in native confluence cloud…

Hi @Colin , 1. In Jira server, Open your Automation rule, click Edit. Under options, select "Run as the user who triggered the rule". 2. Regarding Permissions scheme changes, if your permission scheme is not shared with other projects, then users of other project will not get "Edit all comments" permission in their…

Hi @KA , Welcome to the community !! There is no possibility to prevent accidental uploads of sensitive data to Confluence Cloud. One suggestion I can provide is to restrict the spaces by granting appropriate space level permissions. If you are in Free plan, then space permissions cannot be modified. Also Check…

Hi @Colin , In Automation, we have only three options for selecting the actor who is performing the rule action. 1. Rule actor .(Example: Jira Automation user) 2. Select User with required permissions by adding the name 3. User who triggered the action. You cannot select field values like "User in Assignee" etc.…

Hi @Manuel Rodrigues , Even if the Ticket was already created without request type for it, you can select the request type later. Only condition is that, the Issue type of ticket and required request types - Issue type should be same. 

Hi @Manuel Rodrigues , Welcome to the community !! To make a request type hidden, go to Project settings --> Request types Click action button against the required request type --> Edit groups and unselect all the groups to which it belongs. Now the Request type falls under hidden groups. Now project team/agents with…

Hi @Adil Bulsara _ADIL_ , Go to main menu --> Spaces --> View All Spaces In the next page, select Archived to see all the archived spaces Please accept the answer if my comment resolved your query. Users with similar query will find it useful. 

Dismantle working toys/gadgets and see what's inside them. 

https://jira.atlassian.com/browse/JRACLOUD-73516

Hi @Swaroop Kumar , This is not possible presently in jira. There is already a ticket for the change. https://jira.atlassian.com/browse/JRACLOUD-73516 

I had been to HAL Heritage Centre and Aerospace Museum in Bangalore few month back. There are two major halls, one displaying the photographs that chart the growth of aviation in each decade from 1940 till date and a Hall of Fame that takes the visitors on an exciting journey through the Heritage of Aerospace & Aviation…

Hi @Loan Hy , Welcome to the community !! Atlassian doesn't recommend using a Jira mail handler for service desk projects. Make sure you have setup email channel as mentioned in https://confluence.atlassian.com/servicemanagementserver0422/receiving-requests-by-email-1142232373.html. You can check atlassian-jira.log…

Hi @Vikas Mahajan , In your Jira customer portal (https://<baseURL>.atlassian.net/servicedesk/customer/portals), click on Requests button on the right top , select All. In the next page, You can select the required status for the search. As this is customer portal, you don't have JQL advanced search option. i.e. Search is…

Hi @Moosh , You are right. Project gadget also displays the list only if user has browse project role. There is no other way in native jira to list available projects. You need to check for any plugin in https://marketplace.atlassian.com/ OR create a inventory of projects in your confluence or other sites which users use. 

Hi @Moosh , Add Project gadget into your Dashboard. It will display all available projects in your jira even if you dnt have the browse permission. You can add it in your system gadget so that all users can view it. https://<baseURL>/secure/admin/EditDefaultDashboard!default.jspa

Hi @Adil Bulsara _ADIL_ , Spaces can be archived. To restore * Select Spaces in the Confluence top navigation. * Select View all spaces at the bottom of the dropdown to go to the Space Directory. * Select Archived in directory's navigation. * Find your space and click the "i" info icon to the right of the star. * Select…

Bullets will work only when it has content infront of it. I have workaround which mayn't look good for formatting though. Use full stop between asterisks as below. *Header* *.* *.* *.*

Hi @Mimi Peters , Only Jira admins can create projects with a shared configuration. The shared configuration setting isn't available on Free plan. If you want to clone only the config without the tickets in it, then follow below steps. * Select Projects > Create project in the navigation. * Under project templates,…

Hi @Anastasia Seidaridi , Instead of field name, use the field ID. Example: {{customfield_10005}} To know the field ID, You can go to admin settings --> Issues --> Custom fields --> Click Edit against custom field. In the browser url , you can find the field ID. 

Hi @Governança de TI , Welcome to the community !! In your automation rule, for Title section under "Create Confluence page" rule, give the smart value "{{issue.summary}}". Rule will create page in confluence with same as summary in the ticket. * Please make sure the automation rule actor has the access to create pages in…

Hi @James Gray , Welcome to the community !! Use styling as below *Header* * First Line * Second Line * Third Line Output will be: This guide will help you know about more formatting.

Congrats @Alex Koxaras -Relational- and all others :)

@Monique vdB Tiktok is banned in India. I cannot open the link :(

Hi @Fahed-Aman Malik , You need to edit the page and update the page with required macro or remove them. In native confluence, there is no HTML macro. So you can check the https://marketplace.atlassian.com/ for related macro as replacement. There might be cost of the plugins. 

Hi @Fahed-Aman Malik , Welcome to the community !! HTML macro is not available in confluence cloud. That is why the error. 

Hi @Karl.Ray , Welcome to the community !! I have a workaround for you. Please check if this works for you. You need to make use of security level schemes + Group picker field. i.e. Create group picker field (Example: Name it as "Assignee Group") and add required group in the user management. Create new security scheme in…

Completed ACP-610 Managing Jira Projects for Data Center and Server Certification ACP-620 Managing Jira Projects for Cloud Certification ACP-100 Jira Administration for Data Center and Server Certification Now preparing for ACP-420 Managing Jira Service Projects for Cloud

Hi @Melina RAMPERSANDS , There is no import option available to create new values for single select custom field. Instead you can use rest api Create custom field options (context) You should know the custom field ID and context ID to add values. POST: /rest/api/3/field/{fieldId}/context/{contextId}/option Example:…

Hi @Neels , Welcome to the community !! Changes would not be possible. Please contact the Atlassian support directly in https://support.atlassian.com/contact/ for more details.