Rilwan Ahmed Community Champion

Hi @Venkat Jira Admin , You can restrict the list of users who can be the approvers. For example: In a Organization of 100 employees, not all will be the approvers. May be 10 users will be the approvers. In this scenario, * Create a user group or project role and add all approvers to it. * Modify the field context and…

Hi @hy , I have asked Atlassian support for assistance on this thread. Hopefully they will respond at the earliest. 

Hi @funky , In Confluence, administrators cannot natively generate Personal Access Tokens (PATs) on behalf of other users. Is there a Confluence Data Center REST API endpoint that allows PAT generation for a user without requiring that user to authenticate via UI or SSO? --> No. In order to create the PAT through the REST…

@Tamjid Tayeb is still living in the “Project” era while the most of us upgraded to "Spaces". Nostalgia is always backward compatible :)

Hi @Milena Szporek , I have requested Atlassian Support's assistance in this post. Community members does not have rights to check what exactly has happened to your site/access. 

These are my favorites. Old but good to watch. * The Pursuit of Happyness * Baby's Day Out

Hi @Irene López , Try this {{issue.Request Participants.displayName}}

Hi @Vera Valshonok , Go to JSM Project settings --> Request Management --> Request Type. Click of your Request type group and click on Request type Once the Request Form is opened, click on Icon and Upload the required image. 

Hi @KOZO KANDA , Scroll down to see the past incidents https://confluence.status.atlassian.com/

Hi @Tigrelab , Welcome to the community !! I have requested Atlassian Support's help on this post. n Atlassian Support Engineer will review the post and respond on this thread within 2 business days. You can also create support ticket directly with Atlassian in https://support.atlassian.com/contact/

Hi @Tushar Mohire , Welcome to the community !! Your Trello account is accessed using your Atlassian account email address. To change the email address you use with Trello, change the email in your Atlassian Account. This will also change the email address that you use to log into other Atlassian apps: Changing Atlassian…

Hi @jason , Welcome to community !! * I suggest first remove users product access so the user is not able to access. This is a bug as reported in https://jira.atlassian.com/browse/BCLOUD-22888. * The workaround is that if you have admin access to the repositories, you can transfer the repositories owned by that user to a…

Hi @Khaled Odeh , From March 30, 2026, you won’t be able to generate trial licenses for Atlassian-owned Data Center products (this doesn’t affect third‑party Marketplace apps). If you’re an existing Data Center customer and want to try an Atlassian Data Center product, follow below steps. More details…

Hi @Klaus Zhao , Try using a different browser like chrome/edge/firefox or in incognito mode. Also I suggest you to log out, clear browser cache and retry.

Hi @Paul Stones , Welcome to the community !! You need to make use of Issue Security Scheme. i.e. Create security scheme for Company A and one for Company B Add users/groups to related Issue security. Once Defect is created, map the issue to related Security scheme. So Only users who are part of security schemes will be…

Hi @احمد الصيعري , Are you a single Jira administrator or do you have any user who is also the admin ? If there is, check with them if they deleted something. Also you can try log out and login back in a new different browser. 

Hi @tcatoto , * Try reducing the size as described in https://support.atlassian.com/bitbucket-cloud/docs/reduce-repository-size/ * Follow below steps to change the plan. If its not working, contact Atlassian Billing Support * Go to https://admin.atlassian.com/ * click on Billing on the left side bar * Click Manage against…

Dear @roniger , I have requested an Atlassian Support Engineer support. They will review the post and respond on this thread within 2 business days.

Hi @roniger , To delete just your Bitbucket user account, you'll need to follow the below steps: * Login to https://bitbucket.org * Click the gear cog button in the top-right corner of the screen * Click Personal Bitbucket Settings * Click Delete Account under the Language heading within Account settings This process takes…

Hi @daniele fiorito , I see already a request was created with Atlassian in 2015 and no update till now . I don't think this will be completed in near future. https://jira.atlassian.com/browse/SRCTREE-2991 https://jira.atlassian.com/browse/SRCTREEWIN-14464

Hi @tcatoto , Welcome to the community !! Your site might be deactivated or deleted by Atlassian due to inactivity. If you are a site admin. you should have been received an email before site was deactivated. Atlassian reserves the right to deactivate your Free Cloud app’s data (e.g. Jira and Confluence) due to inactivity.…

Try "Project = NPB and Resolution = unresolved"

Hi @Nipun Kumar_ Vodafone Create a filter with below JQL and save it Project = NPB and type = Request and Resolution = unresolved. Now add filter results gadget in your dashboard and select the required field (example: Priority, key , status, resolution etc) to be displayed

Hi @Tahir Mehmood , Are you using Atlassian Cloud Jira or Jira data center ?

Hi @Kyle Simmons , Open a new thread instead of adding a comment here. We can request Atlassian support there. 

Hi @İrem Uluç , 1. Go to https://<YOURDOMAIN>atlassian.net/jira/servicedesk/projects/<PROJECTKEY>/settings/customer-notifications Check if Approval required notification is enabled 2. Go to the Work item workflow, click on the status which requires the approval and see if the approvers field is mapped to it. Sample…

Try to reactivate the site as described in https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/

Hi @nickyy8535 , This could be due to 2 reasons. * The Atlassian maintenance window occurs daily between 1 a.m. and 3 a.m. in the timezone of the server of your Atlassian app. The timezone of the server is set based on the timezone of the person who signed up for the app. * Go to https://admin.atlassian.com/ and check if…

Hi @Insphere Solutions , Welcome to the community !! Did you add email as described in https://support.atlassian.com/organization-administration/docs/add-email-addresses-for-your-domain/ and in https://support.atlassian.com/organization-administration/docs/add-email-addresses-for-your-domain/ If yes and still you are…

Hi @Gosia , Welcome to the community !! Did you add email to you app as described in https://support.atlassian.com/organization-administration/docs/add-email-addresses-for-your-domain/ ? I yes and still you are having an issue, then please contact Atlassian Support directly in https://support.atlassian.com/contact/#/