Rilwan Ahmed Community Champion

Also when you edit a existing list, newly added users will be added at the bottom of the list. So if you want to reassemble, remove and add users from start. 

Hi @Doris Reinart , Welcome to the community !! I tried the scenario in my test jira. I see that round robin starts from the beginning when there is an update tp the list of users. Example: If first list has user 1, user 2, user 3 and you created 2 tickets and it gets assigned to user 1 and user 2 respectively. If you…

Hi @Jonathan Clarke , Welcome to the community !! Atlassian wiki pages are known as 'confluence'. If you are looking for access, you should contact your confluence/atlassian admins in your organization or your local IT team. To know more about confluence, then…

Hi @Thomas A , Yes, granting space or confluence admin permission will not grant view/edit permissions on the page where restrictions are set. Admins only have a benefit have viewing all the restricted pages in a space by going to Space settings --> Manage content --> Restricted and grant access to own. 

Hi @Nick Ignatenko , If you are looking for adding some users as request participants for a ticket, then in your Jira service Management project, go to project settings --> automation Create rule with required trigger, add IF condition where you need the updates and in THEN, select Edit issue --> Request participant.…

Hi @jaison dsouza , Base url in server/data center jira can be found in settings -> System page. There is no need to click edit settings. If you are using Atlassian cloud jira (url with atlassian.net), then you cannot find it in settings. If you are looking to change the product url, then follow instructions described…

Hi @Nara Naveen , Welcome to the community !! To delete an account, please follow below steps. Before deleting, please go through this article to know about the impact. * Access your Account settings at id.atlassian.com/manage-profile. * Select Account preferences. * Navigate to the Delete your account section and…

Hi @Ander , Users/group added in project permission schemes will auto become agents in JSM. By default they get access to Portal view. It cannot be blocked. 

Hi @Mindaugas Ambroza , If a user does not need notification for his/her own changes, then uncheck "You make changes to issues" in Profile settings --> Notifications. Direct url: https://<baseurl>.atlassian.net/jira/settings/personal/notifications.

Hi @Santhosh Raj , Even though you have added the group DL to the assignee field, the jira considers it as a single user. In the filter subscription, add condition assignee= currentUser() and then add any group to the filter subscription. By this condition, the jira will send emails only to the current assignee and only…

Hi @Anas Ibrahim , Atlassian Certified Expert program was retired on February 2, 2024. Individuals will no longer be able to earn the ACE standing as of that date. Stay tuned! A new version of ACE will be launched later this year. More details…

Hi @Ondrej Holubovsky , Welcome to the community !! Where do you want to have link to help center ? on project level (i.e. sidebar) or in each ticket ?

Hi @Dagmar Cervenkova , Hope this article helps you set up the home page https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/?_ga=2.191049258.186114716.1568597141-125049093.1566035214

Hi @Robert Tilewick , Welcome to the community !! Use Can't log in option in https://id.atlassian.com/login

Now I work for LTI Mindtree :)

Hi @OnlineHeroes , Welcome to the community !! Please follow steps mentioned in below link to create API Token https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/

Hi @AmruthaVimalaRaghav , Welcome to the community !! Please check if any of the workaround fixes the issue. Usually this issue occurs when user directly paste the image files into the comment box. * Log out from jira, clear browser cache, re-login and check. * Do hard refresh of the page and check. * Open ticket in old…

Hi @Nam Le , If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. Full details in same link shared by @shib saha…

Hi @Paula Lyon-Lee , As shared by @Adolfo Casari , please check this article. https://confluence.atlassian.com/jirakb/users-added-in-cc-are-not-getting-added-as-request-participants-to-the-request-1251410551.html

Hi @Paula Lyon-Lee , You can do it using Automation rules. (Project settings --> Automation) Make use of JQL filter "request-channel-type = email" and in Send email action, select the 'All customer involved". This will send email to all users in to, cc. This is how the rule will look ⬇

Hi @Jordi Planell , Welcome to the community !! To update VAT, follow below process. Visit your Atlassian account profile page. Enter your VAT Number, PAN, CIN, PST, QST, or GST registration number in the Tax ID section of "Your Personal Info" and click Save. *Please note, this is not applicable to JCT, or customers…

Hi @zoz joomaster , Welcome to the community !! You made a great choice. If you need any help in using or configuring Jira/Confluence, you can shoot out your queries in https://community.atlassian.com/ There are lot of members to guide/help you. 

@Luca Andreatta , Try removing users from 'Administrator' role in team managed project

Hi @Luca Andreatta , You need to revoke permission "Modify reporter" permission for all users/groups/roles in Project setting --> Permissions

Hi @Fynax , Welcome to the community !! "Is there a way to add this issue type to a project without having to add all the custom fields one by one ?" The answer is No. Issue types are mapped to each project which are linked to the Issue type and screen schemes. 

 @Amira khalifa السلام عليكم Atlassian هذا المجتمع مخصص لجميع الأسئلة والمناقشات الخاصة بمنتجات 

Hi @Amira khalifa , Welcome to the community !! This community is for all Atlassian product questions and discussions. 

Hi @Mustafa007 , No dumps. Attempt only if you have real time experience. Also you can go through below link for suggestions. https://community.atlassian.com/t5/Training-Certification-articles/How-to-prepare-for-ACP-520-Atlassian-Cloud-Organization-Admin/ba-p/2441713

Hi @Mustafa007 , Also refer "How to prepare for ACP-520: Atlassian Cloud Organization Admin Certification" while preparing for the exam. 

Welcome to the community @Reiner !!