Rilwan Ahmed Community Champion

Hi @Luca Tuchtefeld Welcome to the community !! Did you try using simple JQL like summary ~ "\"Verification of correctness by Legal\"" More details about match is described in https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#match--

Hi @Shruti Narayan , This is a great new feature and very helpful during imports. BTW, will the Review Details display all the list of tickets mapped to what issue types OR just show count of issues and issue type mapping ?

Hi @Bhargavi Vasa , You need to copy pages phase by phase. i.e. 2000 page first, then remaining page. 

Hi @Alex Maghakian , You can refer below 2 different methods to enable reverse proxy on your server * Configure Jira to run behind a NGINX reverse proxy * Using Apache with mod_proxy

You need to have delete issues permission in the project

Hi @Sachin.wagh , To change the assign, the person doing the action should have Assign issues permission. The person to whom you are assigning the ticket should have Assignable user permission. For access related, you need to contact your organization jira admins. Community team members will not have access to your jira…

Hi @Sachin.wagh , Welcome to the community !! There is nothing called "Assignee" for dashboards. For dashboard, we have only Viewers, Editors and one single Owner. To change the owner, you need to contact the Jira admins. They can change it from admin settings --> System --> Dashboard (Direct…

Hi @Alex Maghakian , Welcome to the community !! * Did you try to access the jira using IP and port. (http://11.111.11.111:8080) i.e. The ip address of your linux system (or IP address of your laptop if Linux image is installed in your laptop. * Check what port and connectors are configured in your jira server.xml. 

Hi @CDC - DBA Team , Welcome to the community !! 1. Are you trying to access jira using http://localhost:8080 from Linux machine browser where jira in installed? If not, then you should try accessing using IP Address:port from your laptop/pc Example: 11.111.11.111:8080 2. Check if there is "Server startup" in catalina.out.…

@Büşra Saltık Please check if there are any other behavior's conflicting or overriding with this script. 

Hi @Bhargavi Vasa , Welcome to the community !! The workaround what I follow is In Source confluence * Create a blank space with new key which is not present in target space * From existing space, go to parent pages and click Copy page, select Include attached files and images, Include child pages * Repeat the same action…

@Ram Kumar Aravindakshan _Adaptavist_ is from Script runner plugin team. He can surely help/guide you here better. 

Hi @Blandi Alcani , Welcome to the community !! Did you try to unsuppress as described in https://confluence.atlassian.com/jirakb/unsuppress-email-address-in-jira-cloud-software-or-work-management-projects-1456341531.html ? Also raise a ticket directly with Atlassian from https://support.atlassian.com/contact/#/

Hi @Vincent Fan You can search for text in the mentioned document types.

Hi @Büşra Saltık , Go to Script runner --> Behaviors --> Create Behavior --> Give a name and click on Create Mapping Here select Project name and All issue types. Scroll down and add below script (modify the Issue type names and Roles as per your project and based on who should see what issue types) import…

Hi @Vincent Fan , Welcome to the community !! It is possible. You need to make advanced search and select type = attachment. More details about the search is explained in https://support.atlassian.com/confluence-cloud/docs/search-for-pages-and-posts/

Hi @Sawan Kusare , Welcome to the community !! There are 2 different Jira instances. One is self hosted know as Jira data center and other one is Jira cloud. Jira cloud is hosted by atlassian directly and will have *.atlassian.net/jira in the url. From the screenshot you have shared, I can confirm UDEMY instructor is using…

Can you please share your script here. Also please check for roles mentioned in the script. Are you part of it not, if the roles are available in your project or not etc. 

Hi @Büşra Saltık Did you check the license for plugin ? Is it expired or not. Same number of user license as JSM ? Meantime try to recreate it using the steps given in https://docs.adaptavist.com/sr4js/8.30.0/features/behaviours/behaviours-examples/restricting-issue-types I suggest first you try in Test environment. If…

Hi @Büşra Saltık , Welcome to the community !! You have shared the link for plugin version 6.33.0. Script runner 6.33.0 is not compatible with Jira datacenter 9.12.7. Script runner 8.22.0 and above is only compatible with Jira 9.12.17. As you said, "1 week ago, it was working fine", was there any upgrades to plugin or Jira…

Hi @Rajiv Ranjan , This can be achieved by using the Sub-Task Blocking condition in workflow. You can also block the Sub-tasks from transition by using the Parent Status Validator (Validates that the parent issue is in required state).

@vratislavsula , Glad I was able to help you. Please accept the answer so that users with similar query will find it helpful

Hi @colleen.urquhart , If customers have view access to the project tickets (i.e. Browse permission), that will auto grant them view access on the comments. So the workarounds are: * If you are using a Jira service management project, then you need to ask internal team to only add "Internal note" so that customers will not…

Dear @julius schulze , I am really sorry that I could not assist you more on this . We are also users like you. We will not have any special permissions to access other user accounts and see what really happens. We only guide based on the experience and knowledge we have. You can try creating a ticket with Atlassian…

Please accept the answer if it resolves your issue. Users with similar query will find it helpful. 

Hi @vratislavsula , Strange behavior. Things are not working as explained in https://support.atlassian.com/confluence-cloud/docs/insert-confluence-wiki-markup/ Workaround: You can try adding double * or double _ _ Example: **Hello**

Hi @Karen Boswell , Welcome to the community !! Did you map the "Accepted" status to the "Done" column. This ensures that any issues in the Accepted status are recognized as completed and not transitioned to a new sprint. You need to configure this in your sprint --> Columns Screenshot for your reference:

Hi @Martin Karlsson , Can you share the audit log response. i.e. Open the automation rule audit log, click "Show more" against the incomplete rule and click on expand arrow. This will show why action was not performed.

Hi @Sia (Nastassia) Sharasheuskaya , You need two IF conditions. For Bug to Release Blocker 1. Add smart value condition as below {{#changelog.issuetype}}{{fromString}} {{/}} Condition: Contains regular expression Regular expression: Bug 2. Issue matches JQL. Type = 'Release Blocker' Your rule will look as below. Here the…

Hi @Ankit Rakshit , Welcome to the community !! Hope this article helps you https://www.atlassian.com/work-management/project-management/construction-project-management-software Also you can refer to comment from @Brant…