Rilwan Ahmed Community Champion

Hi @Joseph Chung Yin , Component field will be displayed if the value is not set as well. Please see my screenshot in the earlier comment. 

Hi @Nazeef.khan , Welcome to the community !! Component field should be present in the center of the screen near description field. If its not present there, can you please share the screenshots of * fields configured for request type * Create, View and Edit screens of the Jira issue type (project settings --> Screens )

Hi @Shanmukha Teja Badana , Please check ProForma: Forms & Checklist for Jira Plugin from Atlassian. This provides the ability to add pages, forms, checklists etc . Full details are explained in https://docs.thinktilt.com/proforma/ FYI: Atlassian has acquired Thinktilt. If your are looking only for checklists, then…

Hi @Meenu Antil , Welcome to the community !! I could not find any direct way to get the required data. But I have a work around. Go to advanced search, and run below JQL. worklogAuthor ="username required" select column "Time Spent" in the display result and export to Excel(current fields) In the excel, the time spent…

Hi All, My Name is Rilwan and I work for Netcracker. My company is into Telecom domain I am a Jira and confluence admin here. Even though I am a jira admin, I lack knowledge in Agile methodologies as this is done mostly by project admins :D. Hoping to gain it from this group within Jira aspects. I love playing cricket. I…

Hi @Shanmukha Teja Badana , If you are Jira admin, then go to Admin settings --> Issues --> Custom field Add new Text Field(Multi Line) field. Give name to the field. Once field is added, add them to required project issue type screens. Hope this helps to add required contents. Let me know if any questions 

Hi @Rob V , Welcome to the community !! New ticket created email is sent to project lead usually when * Component is selected while creating a ticket and the default assignee of that component is set to project lead (project settings --> Component) * Project lead is added in "Issue created" event for the notification…

Hi @Phil Joseph , Welcome to the community !! Please check section "Add inline Comments" in https://support.atlassian.com/confluence-cloud/docs/comment-on-pages-and-blog-posts/. Let me know if this is what you are looking for or not. 

@Daniel Capizzi @Syed Majid Hassan -iDalko- @Marini Marini @Robert Egan @Connor 

Hi @Sunil Kumar , Welcome to the community !! Transition history shows the movement of one status to another. It could be, in your workflow you have enabled transition from one status from many statuses. Example: Open --> Inprogress Open --> In review Open --> Closed Here user can directly Close ticket from Open status Can…

Hi @Nitisha Paresay , Answer is No. Please note: * When you create a new project, Jira will create new schemes based on the project key. i.e schemes will have project Key in it Example: SANDBOX software permission scheme, here SANDBOX is the new project key * When you create a new porject using "Create project with shared…

Hi @UMONS Anything can be added, but the condition is 1. Jira will read email from Inbox folder from the mentioned email address 2. It should have the required access (provide username and password) 3. Tickets will be created only for unread emails. Some more details…

Hi @UMONS , Welcome to the community !! * To setup a custom email for your JSM project, You must be a Jira site admin to add a custom email account * Depending on how your organization is configured, you may require consent from your Microsoft or Google admin. To add a custom email account: * From your service project,…

Hi @Bradley O'Reilly , You need to setup a screen with "Log work" field and add it to the required workflow transition. i.e. * Go to Admin Settings --> Screen Create new screen and give it a name. Example: "Log Work Screen" * Now in screen section, search for newly created screen, click configure and add "log work" field…

Hi @Gautam De , Welcome to the community! One more turnaround. You can make use of Jira pie chart/Issue Statistics gadget in your dashboard. It can display list of users with number of ticket assigned to users. If any user has 0 tickets assigned, then it will not display their name. This way you can come to know who has…

Hi @Đức Tân Nguyễn , Please follow below steps one by one and see if issue is solved. * You have to click on Add gadget on the dashboard and click again on Add gadget button. Once you do so, it will be available on the dashboard. You need to close this gadget box to see the gadget settings. * Log out from Jira, clear your…

Hi @Đức Tân Nguyễn , Did it solve your issue ? If yes, please "Accept the answer". 

Hi @Đức Tân Nguyễn , Welcome to the community !! When you click on "Add gadget", the gadget is usually added in the back page. You need to close the pop-up screen (add a gadget screen) to see them. Please check and let me know if you still have the issue. 

Hi @Alexandra Wolff , Welcome to the community !! You cannot make set of people as who can view your drafts. But, when you are editing a page you can add required users to edit the same page. i.e. open a page and click edit On the top right corner add user to invite to edit by clicking on + near your pic.

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Hi @Yoshifumi Tsuda , If a Free site is dormant for 3 months, Atlassian will suspend the site. If after 6 months, the site remains inactive, Atlassian will delete the site. As your site has been deactivated due to inactivity, Contact Atlassian to request reactivation. You can read FAQ's…

Hi @jing mu , Welcome to the community !! If this is a plugin developed by you or your company, you should add the logger to the plugin code. I would suggest contact fellow developers in Atlassian Developers community. If this is plugin from any other company, then please contact them directly. 

Hi @Nakul Kalburgi , Welcome to the community !! Are you using Confluence cloud or Server/Data center version ? 

Hi @Ch Vamsi Krishna , "project1.field1==project2.field1" is Not possible in native Jira. I don't know if there is any plugin which can do this task.

Hi @Skypro Feel the ultimate care , Settings button in the top right corner. Not the project settings. 

Hi @IT System | Confluence will not upgrade automatically. You need to download the files and follow the upgrade steps manually. Possibilities: 1. You had performed the upgrade process last year, but did not start actual service till now. If this is the case, I would suggest to check the data(pages, comments etc) before…

Hi @Skypro Feel the ultimate care , Welcome to the community !! If you are in Atlassian admin role, then * Go to Settings () > User management. * From the sidebar, select Jira Service Management. * Find the customer name you wish to delete click on 3 dots (...) * Select Delete account.

Hi @IT System , If you are using Linux for confluence install, then run "last" command. It gives the list of users and their login and logout times. Check who all were logged in at Jun 29, 2022 at 12:08 PM. FYI, When a confluence is upgraded, atlassian-confluence.log will be updated with below lines INFO [main]…