Rilwan Ahmed Community Champion

Hi @Ruchika.m , If you are a site admin, go to https://admin.atlassian.com, Select manage users on the site ( your jira cloud in your case). You can see last login. i.e. Last activity column. Please note: Last activity data can be delayed upto 4 hours. 

Hi @Sampath , As I said earlier, I have not tested it :( I think you can use same rule with different conditions and actions. 

Hi @Ruchika.m , Welcome to the community !! If you are an admin, then you can go to Admin settings --> products --> Product access You will see the groups. Click 3 dots and on "Show group details" to know the users. 

Hi @Chad Beckman , If you are using Atlassian cloud, I would suggest please contact Atlassian support. https://support.atlassian.com/customer/servicedesk-portal 

Hi @Alanna.keegan , * Please check if you have "Browse permission" to the project. Even if you are admin for the project, browse permission should be granted to the users/roles to access the tickets. * Check if there is any Issue security setup for the project. This can also block the view access to the tickets. 

Seems you have not added the macro to the page. 

There is no direct answer for this. I got one comment which suggests the solution. I have not tested it. https://community.atlassian.com/t5/Automation-questions/Assigning-round-robin-according-to-the-hour-of-the-day/qaq-p/1651142#M1499 Check comment from @Mark Cartwright on Apr 29, 2021. 

Hi @lynne Click "Edit" on the page where macro is used, and then click on macro. This will display edit option for macro. Click on "Edit" , all required values to Restrict to these Spaces (Use "Space Key" and not the "Space Name"), Include these Content Types Only, Restrict to these Events

@Sampath What is the condition to differentiate AMR, APJ and EMEA ? If its a JQL condition, then create 3 different rules for each groups. 

Hi @Seba_Fix , Welcome to the community !! 1. There is already bug ticket for this issue and also they have given a workaround. Confluence admins can do it. https://jira.atlassian.com/browse/CONFSERVER-59458 Ticket is in "Waiting for release" status and expected in confluence version 7.20 Please note: This workaround may…

Hi @Sampath , When you select "A user is defined list", you get option to add users to the list. See the screenshot. Select "Method to choose assignee" as required for the project.

Hi @Julie Reviglio , Please try these JQL's: * For finding issue which are due tomorrow: reporter = currentUser() AND duedate = startofday("1") * For finding issues which are due today: reporter = currentUser() AND duedate = startofday() * For finding issues which are due today Or tomorrow reporter = currentUser() AND…

Hi @lynne , Can you please share the properties of the popular content macro (click edit page nad edit on the macro)

Hi @[deleted] , Welcome to the community !! There is no option to create service users in Jira cloud. It is discussed in similar thread here: https://community.atlassian.com/t5/Jira-questions/how-do-you-create-a-service-account/qaq-p/883530 Workaround * I would suggest create a service user with email address in your…

Hi @lynne , Welcome to the community !! Popular macro is part of system plugin "Confluence Usage Stats". Can you check if the plugin and the modules are enabled ? (Admin settings --> Manage Add-ons --> select System plugins) Use "Space Key" and not the "Space Name" in the macro settings. Please note: Space Keys are…

Hi @Kit Tang , Please check this article. Refer section "Connect a GitHub Enterprise Server account to Jira Software" https://support.atlassian.com/jira-cloud-administration/docs/integrate-with-github/ Video tutorial in https://www.youtube.com/watch?v=p56zrZtrhQE 

Hi @Kit Tang , Welcome to the community !! https://confluence.atlassian.com/jiracore/setting-up-oauth-2-0-integration-1005784173.html is for Server/Data Centre versions. Not for Jira cloud. If you are using Jira server/Datacenter, you can find settings on the top right corner near your profile image. (This comment was…

Hi @yoga.pramono , Please check if the field is added in "Edit Screen". i.e. Go to project settings --> Screens Check what is the screen scheme assigned for the required issue type and modify the assigned edit screen. 

Hi @Eric Bergeron , To notify only on a specific transition (status change), make use of Automation rule "Send Email". You can give any email address which requires to be notified (no license is counted and no user need to be created). i.e. Go to project settings --> automation --> Create Rule New trigger == Issue…

Hi @CoiramOrg I am not aware of any smart values to show next assignee. But when you create the automation rule, you need to give the list of assignees. Jira will be taking assignee in that given order. So if you have the list, you will know the next assignee.

Hi @Jehan Gonsalkorale , We use JSM for HR activities, Global security related

Hi @CoiramOrg , When you create the automation with round robin assignment, you need to provide the list if users. The rule will assign issues to users one after the other in the given sequence. Once it reaches the last member of the group it will start again from the beginning. So to identify who is the next assignee, you…

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Hi @Sonali Salve , Welcome to the community !! Atlassian official security advisories are updated in https://www.atlassian.com/trust/security/advisories Recent advisory related to Questions app can be found in https://confluence.atlassian.com/doc/questions-for-confluence-security-advisory-2022-07-20-1142446709.html. This…

Hi @Steve Burtch , Welcome to the community !! If you are in a team managed jira project, then the project admin has to enable the reports from * Project Settings > Features. * Enable the Reports feature. In company managed project, you can view the "reports" at the left sidebar. If you are still not able to see the…

Hi @Franck Dernoncourt , Go to your space --> Space Tools--> permissions. See what groups and individual users are added to All(View) and Pages Add permissions. If the required user is added in these permissions, then then user will have access to edit the pages unless restricted from page level restrictions. 

Hi @Chira Shankar , Welcome to the community !! As of now there is no standard option to import request participants during import. There is a workaround given in https://jira.atlassian.com/browse/JSDCLOUD-8514.

Hi @Kevin Parenteau , You can do that by applying PDF export customizations. Refer to "Page Breaks" section in https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/ To set PDF layout: * Select (Settings) in the Confluence navigation * Select PDF Layout from the sidebar * Select Edit. Enter your…

Hi @Nazeef.khan , To add/remove fields to your screen, Go to Project settings --> Screens Click on the Screen scheme against Ticket type and add the required fields in Create, view or edit screens as needed. Please note: If the screen scheme is shared with different Ticket types, then changes will be applied to all.

Hi @František Vůjtek , Try this. 1. Create a automation rule with only "Send Email" for your condition "tickets which has not been updated within 5 days". This will just send email to selected users of the ticket, but doesnot modifies the "Updated" time in the ticket. 2. Create one more rule with "close the tickets which…