Rilwan Ahmed Community Champion

@Constantin Silitra You can make use of Space settings --> look and feel --> Page layout Add your message in the "header" section. This message will be displayed in all the pages of the space.

Hi @Constantin Silitra , Welcome to the community !! There is no maintenance mode in confluence cloud. If you are not in confluence free cloud, then you can make use of space permissions and set only "View permission" to all users

Hi @H M Sandesh , If you are using jira cloud instance (xxxx.atlassian.net), you can make use of link issues to create linked issues in different projects. It is described in https://support.atlassian.com/jira-service-management-cloud/docs/link-subtasks-issues-and-pages-from-the-new-issue-view/ If you are in Data center…

Hi @Alberic , Welcome to the community !! Manual Indexing is not available in Atlassian Cloud. Indexing works differently in Atlassian Cloud, and there should be no need to administer your index manually. If you do notice a problem with search results, Atlassian Support can investigate, and if necessary, reindex your site.

Hi @Kim Boyles , Customer notification involve "customer involved". i.e. they include reporter, request participants and Organizations added to the ticket. So all users who are involved in ticket gets notified or can see the discussion. Workaround: * Create linked ticket using Project Automation * Make jira automation has…

Hi @Sagar Mahajan , You can find full steps to migrate from Jira cloud to server/Data center in https://confluence.atlassian.com/adminjiraserver/migrating-from-jira-cloud-to-server-applications-938846963.html

Hi @Maria Dawes , * You can start from here: https://www.atlassian.com/software/jira/guides/getting-started/introduction#dig-into-specific-features * You need export tickets from other system (aha) into csv file and then preform the import into jira. To import into jira, follow below steps * Choose > System. * In the…

Hi @Sonal Salgotra , You need to navigate to https://admin.atlassian.com in order to reactivate Jira and check if you had free plan or not. If you are unable to reactivate Jira, you should create a support ticket in https://support.atlassian.com/contact I see you had posted same query few days back here 

Hi @indra , Welcome to the community !! Refer official documentation on how to migrate scripts from server to cloud in https://docs.adaptavist.com/sr4js/latest/scriptrunner-migration/migrating-to-or-from-cloud/migrate-from-scriptrunner-for-jira-server-to-cloud If you still have concerns, please contact the plugin vendor…

Hi @Mauro Bennici , In jira, resolved is meant only when a ticket has value set in "Resolution" field. Your ticket status "Resolved" / "Closed" / "Done" is not considered as resolved in gadgets and filters unless resolution field has a value. Please check if all Resolved/Closed/Done status tickets have value in…

Hi @Vijay , Go to https://admin.atlassian.com/ Select Products on the main menu --> Click on the Domain on the left side bar (under SITES AND PRODUCTS) In the new page opened, click on Storage More details in https://support.atlassian.com/confluence-cloud/docs/manage-your-storage-usage/

Hi @Nguyen Tuan Nghia , Welcome to the community !! Contact Atlassian Support with all receipts and details. They will help you https://support.atlassian.com/contact/#/?inquiry_category=training&reason=certification

Please accept the answer if you were able to resolve your issue. Users with similar query will find it helpful. 

Hi @Olivier Dupras , Welcome to the community !! I would suggest you to contact Atlassian Support directly in https://support.atlassian.com/contact/ Meantime check if there are any apps creating any backups, did any admin users created the site backup (https://<baseURL/wiki/plugins/servlet/ondemandbackupmanager/admin)

Hi @Rayun Yun , Welcome to the community !! Add "excerpt" macro in source page, add required contents inside it. In the destination page, make use of "excerpt include" macro, fill the parameters and the contents will be displayed. If you want to reuse whole content of one page in another, then make use of page include macro

Hi @최성웅 , Deleting a space is immediate and permanent! There is no Trash from which a deleted space can be retrieved, and no way to restore a space or its content once it is deleted. If you’re not 100% sure about deleting a space, always use Archive space

Hi @Jo Aoki Unfortunately Atlassian community members will not know these details. We are also like you. Employees working for different organization and just helping fellow Atlassian users with their queries. You need to contact GE helpdesk for details.

Hi @Hon Lai LING , Welcome to the community !! As per Atlassian, Confluence 8.6 is not affected by CVE-2023-22515. List of Affected versions and Fix version are mentioned in https://confluence.atlassian.com/security/cve-2023-22515-broken-access-control-vulnerability-in-confluence-data-center-and-server-1295682276.html…

Hi @Geo Ann , Welcome to the community !! Any apps installed will be present in https://<baseURL>/wiki/plugins/servlet/upm page. Make sure the app is compatible with Confluence. Check their documentation and see how to start the app. You can find the app vendor contact details in https://marketplace.atlassian.com/ and…

Hi @Giulia Barone , Welcome to the community !! unfortunately native confluence does not have this feature. You can check for any apps in https://marketplace.atlassian.com/ (mostly will be paid) Example: https://marketplace.atlassian.com/apps/22929/copy-page-tree?hosting=cloud&tab=overview…

Hi @Zaid Aljazi , Welcome to the community !! Please check products in https://admin.atlassian.com/ --> Products.

Hi @Jo Aoki , You need to contact confluence administrator in your organization or your lead/manager who can assist you. 

Hi @Jo Aoki , Welcome to the community !! From the screenshot, I can confirm 2 things. * You are using confluence server / Data center version hosting type. * You have access to the page. If there was permission issue, then you would not be able to see information macro, likes, comments section from the page Incase if any…

Hi @Alex Huber , You can create a site home page. Follow steps described in https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/ In the site homepage, you can add recently updated macro which displays a list of the most recently changed content within Confluence.

Hi @Joe Wilkinson , Regarding your second question, Both People and Customer are different. Customers are users who can create tickets on your service desk portal. People are generally users who actually work on those tickets and are internal to your organization. Users who are in the "service-desk-team" role in the…

Hi @Marrit Zijlstra , Welcome to the community !! Recurring tasks could be created from project automation rule or from some add-ons installed in your jira. You need to disable/delete them. * Go to Project settings --> Automation . Check if there is any rule creating auto tickets daily. (you need project admin permission…

Hi @venkat g , System default fields are named as "Created" and "Updated". Seems you are using custom fields "Created Date" and "Updated Date". Please edit the queue and add "Created" and "Updated" system fields. To edit the queue, you should be jira admin or project admin. 

Hi @清水　佑菜 , I am also using Confluence cloud free but I was not able to reproduce the issue. Try accessing the site from different browser on in incognito mode. 

Hi @Irina Lemus , Created vs. Resolved Chart works for any type of projects. May be its JSM or Jira software. The gadgets considers the report based on "Resolution" field and not the "Resolved" status. So please make sure your tickets in software projects have "Resolution" field filled while resolving/closing the tickets.…

Hi @양연경 , Welcome to the community !! There is no active incidents in Atlassian cloud (https://status.atlassian.com/). Is the error displayed only for you or for all users in your organization ? If its only for you, try accessing the url in different browser OR access url incognito mode OR try restarting your laptop. If…