Rilwan Ahmed Community Champion

Hi @Ellie Eleana Deisinger , Welcome to the community !! Go to your project settings --> Fields Copy the name of the field configuration. Go to Jira admin settings --> Issues -->Field configuration --> Click "Configure" against the required field configuration Search for Location field. if the field is marked "Required",…

Hi @salome gogolauri , Welcome to the community !! Cons: Once a ticket is deleted, you can never restore it. In future, when you run a report, you might not get all list of issues. Deleted tickets will be missed from the report and you may not remember it is deleted and end wasting time searching for those issues. If you…

Hi @Daryna Verkhola , You can create a project from a template. You cannot create boards from the template. There is already a suggestion request. You can vote and watch for the updates: https://jira.atlassian.com/browse/JSWCLOUD-6790 Steps to create project with shared config is described…

Hi @SPACE coders , If developer a group, then use property jira.permission.edit.denied.group = developers Or if it is a project roe, then use jira.permission.edit.denied.projectrole = (ID of developers role)

Hi @Blair McKellar , Welcome to the community !! Can you check if there is any file in backup manager. That could be consuming the disk. https://<baseURL>.atlassian.net/wiki/plugins/servlet/ondemandbackupmanager/admin, scroll to end of the page. Please note: Backup files are stored in Filestore and automatically deleted…

Hi @Wierzchowski, Janusz , Welcome to the community !! You should contact your Organization Jira admins for this. Possible reasons: You don't have required permissions to view the ticket You are not part of security level setup in the ticket Ticket has been deleted

Hi @Mesum Muhammad Try this To Show only their names {{issue.Assign Multiple Resources.displayName}} To Show names with emails {{#issue.Assign Multiple Resources}}{{displayName}} ({{emailAddress}}) {{/}} More dteails in https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-lists/

Hi @Roxi Stanciu , Welcome to the community !! You need a third party plugin for this report. You can search Atlassian marketplace (https://marketplace.atlassian.com/search?query=timesheet). These plugins might be paid. Personally I suggest Tempo timesheet

Hi @Atlassian 29495 , I agree on this. You can raise a suggestion request directly with Atlassian in https://support.atlassian.com/contact/

Hi @NazZ , Great start !! I would suggest to start with Project administrator and then move to jira admin certifications. Details in https://university.atlassian.com/student/catalog/list?category_ids=21735-professional-certifications

Hi @jo Willis , "Shared with" is Organization system field. If a customer/user is a member of an organization, it will show the option for them to select the Organization when creating a ticket. This field is automatically added if they belong to an Organization (created on Project --> Customers), it's not a field that an…

Hi @Priti patel , * Check if your project has any sub-task ticket types. Your jira/project admins can help you you on this. i.e. Go to project settings --> Issue type If there are any sub-task issue types added to the project, you can see it with a label sub-task. * Sub-tasks should be created from a parent ticket. i.e…

Hi @Kirsi Tamminen , * If your story has sub-tasks, move them to appropriate parent ticket or create a parent ticket and then move them. * Now convert your story to a sub-task. i.e. Open ticket --> click on Issue type Icon --> select our sub-task ticket type. * In the next screen, give the correct parent ticket number…

Hi @Marina , Welcome to the community !! Issue collectors are available. Make sure these 2 conditions are met * Your project should be company-managed projects. * You should have a project admin access to the project. You can access it directly…

Hi @Seyyede Reyhane Khakshoori , There 2 workarounds provided by Atlassian for this issue. Hope this helps * Select Save a Copy* Save a copy to the location designated * The file will be properly uploaded to Confluence with a new version * Select Discard Changes* Any changes you've just made will be removed * Make the…

Hi @BKT Helpdesk , Copy the name of the workflow. go to Admin settings --> Issues --> Workflows Search for required workflow and click edit (inside 3 dots/action menu). Try editing from here and save it. If there are any errors while saving, then copy actual workflow, do the changes in modified workflow and map it to the…

Hi @Bo Zhao , Welcome to the community !!

Hi @Antonio Gonzalez , Welcome to the community

Hi @Amzad Khan , * you need to run JQL as below to check if ticket has all values MultiSelectfieldName = Value1 AND MultiSelectfieldName = Value2 Example: project = Sandbox and ("Access Type[Select List (multiple choices)]" = Permanent AND "Access Type[Select List (multiple choices)]" = Temporary) * To check if any values…

Hi @Maria Mariella Bautista , Check if this solves your problem To complete a parallel sprint in team-managed projects * Go to your project’s board view or backlog. * Select Complete sprint to open the modal. * In the modal, select the relevant sprint, then select Complete. If issue still exists, share the screenshots. 

@Karthik Raja Jayaseelan , Unlike JSM, in Jira software the approvers shuld be granted access to the project and license will be consumed. 

Hi @Suresh , The steps described in the official links are not wrong. May be it is not efficient and optimal for your case. If you want same columns in all rows, then you should export using selected columns and by not selecting attachments and comments in it. 

Hi @Heena chaudhary , There is no direct way to get this details. There is already a suggestion tickte iwth Atlassian for this feature in cloud. https://jira.atlassian.com/browse/JRACLOUD-2841 I can suggest a workaround as below * Go to Admin settings --> User management. * Here you can find last login date of each users.…

Hi @Paul Towner , Welcome to the community !! On above of what @Nikola Perisic, I would suggest to create groups specific to each project, map groups to project roles and give groups the required Permissions. This will help you when you have many users in your system (may be in future), also this approach benefits if you…

Hi @Alana Mcpake , Welcome to the community !! For any suspicious behavior or for logs, you need to contact Atlassian support directly in https://support.atlassian.com/contact/

Hi @Paul Achinth Paul , Welcome to the community !! You need to have Timesheet app installed in your instance. You can find many timesheet apps in Atlassian Marketplace Please note: These apps might be paid

Hi @Rodel Sabucido , Welcome to the community !! There is an active incident. You can check status in https://status.atlassian.com/

check status in https://status.atlassian.com/

Hi @Yash Pradhan , project in ("Release Deployment Project", "Third Party Release Management ") AND issuetype = "Change Request " AND status not in ("Technical Approved", "Conditional Approved") AND "Deployment Date[Date]" >= 2023-06-01 AND "Deployment Date[Date]" < 2024-1-09 and "Product Name[Dropdown]" = "Sales Force"…

I guess it works just with the field "Request Participants" for the other i think we need licenses. --> Yes