Rilwan Ahmed Community Champion

Hi @Viola Panzeri , Steps to bulk edit is described in https://support.atlassian.com/jira-software-cloud/docs/edit-multiple-issues-at-the-same-time/

Hi @Ilia Rahmilov , All possibilities regarding Organization api is explained in https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-organization/#api-group-organization

Hi @Robert Plunkett , Welcome to the community !! This can be setup using global automation rule as this is related to 2 projects. Steps for configuration * Go to Admin settings --> System --> Global Automation (Direct url: https://<baseURL>.atlassian.net/jira/settings/automation ) * Click 'Create Rule' and select * When:…

Hi @Madhuri Latha , Features are more related to administrative. The link below has the full comparision between different instances. https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/

Hi @rahil vasaya , Welcome to the community !! Overall steps are * Download required JSM version * Setup Database * Generate License * Install JSM as described For windows: https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-on-windows-938846835.html For…

Hi @Manar El Kefi , Welcome to the community !! I have a simple workaround. In the Subtask workflow, for the create transition, add 'Parent Status Validator' and give all the status that are not 'Finished' and publish the workflow. This validator will allow users to create subtask only when the status of the parent ticket…

To see all the organization in your Jira instance, go to Admin settings --> Products --> Organization. Direct url: https://<baseURL>.atlassian.net/jira/settings/products/servicedesk/organizations

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Hi @Ilia Rahmilov , Welcome to the community !! Go to your service project settings --> Customers. You can see the Organizations mapped to your project. Click on the name and new page opens. It will have the ID

Hi @Mario GELES , Can you explain your case/scenario. i.e. on what conditions, the Request participants field needs to be updated with what users in it. 

Hi @Rahul , In native jira, there is NO option to restrict files based on types. There is already a feature request with Atlassian and it is in "Under consideration" status. You can watch and vote for this ticket: https://jira.atlassian.com/browse/JRACLOUD-61024 They have also mentioned the workaround in same ticket. Check…

Hi @ABDOULAYE BASFAR , Welcome to the community !! This is not possible. A ticket can be in only one status at the given point of time. If you can explain your scenario/case, I can try to get the possible solution. 

Hi @Oleksandr Salashynskyy , Welcome to the community !! Request types are limited to single project. You don't have schemas to be shared. To update request types, go to project settings --> Request types. Please note: One request type can be used in different request type groups in same project. 

Hi @Ruben Castro , Welcome to the community !! This permission works only for agents on the project. Not the customers. i.e. the user should have access to Jira view. Not only customer portal. To know about different user types, please go…

Hi @SAzaruddin.mp , Open HUB-4823 and Resolve all the subtasks under that. 

Hi @M Sunil Kumar , This is not possible in native jira. We can only setup priority scheme to a project and make one priority as default. This will be applied to all issue types in the project. 

Same behavior for me to. 

Hi @Karthick Kumar M , Regarding your question 1, first you need to generate heap dump so that it can analyzed to check what is causing the memory leak. * To generate heap dump, please go through steps mentioned…

Hi @Cara Peterson , Welcome to the community !! For example, if someone searches ebooks, I could refine the search to show only content with the label Research + 2024. If your requirement is that when a user searches using label "ebooks" and the result should be shown with all pages containing label "Research + 2024", this…

Hi @Ankit Bhandari , Welcome to the community !! * Have you checked the Jira system time (https://<baseURL>atlassian.net/jira/settings/system/general-configuration) . Your system time is not necessarily be same as the Jira time. * try unchecking "Only include issues that have changed since the last time this rule executed"…

Hi @Harvinder kaur , Seems you have similar status names configured in your project. Go to admin settings --> Issues --> Statuses and check if there are multiple "TO DO" Status displayed. (direct url: https://<baseurl>.atlassian.net/secure/admin/ViewStatuses.jspa ) Also please share the screenshot from your gadget and its…

Hi @Chris Rosendorf , You need to have the scriptrunner plugin installed in your jira. Syntax: issueFieldExactMatch (subquery, fieldname, regexp) Example: issueFunction in issueFieldExactMatch("project = ABCD", "summary", "Test") Official documentation is…

Hi @Chris Rosendorf , Welcome to the community !! Unfortunately at present jira does not support "=" for text search. There is already a feature request and you can vote and watch for the updates. https://jira.atlassian.com/browse/JRACLOUD-81881

Hi @David Beran , Welcome to the community !! You can make use of Two dimensional filter statistics or Issue statistics gadget. In these gadget, make use of filter where the JQL is "Project = ABC and sprint in openSprints()"

Hi @Elixirr Digital , Welcome to the community !! If you are not a Org admin, then contact Atlassian support directly in https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

Hi @delaram nezami , Click down arrow near the present board name and scroll down. You can see option "Create board". You can create new board from this.

Hi @Nabagata Mishra , Welcome to the community !! When you click on "+" against any page, the new page is created as child page by default. If you want to create a new parent page, you need to click "+" against the content section.

Hi @Pham Hoang Phuc , Welcome to the community !! More details about Text search is explained in https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-using-the-text-field/

Hi @Bhanu KN , You can make use of Send Web Request in the Jira automation. i.e. Go to project settings --> Automation Create rule for Ticket created and select Send Web Request in action section

Hi @Smitha Joseph , Each Organization and teams have different flows. You need to contact your scrum master or the Jira admin to know the process followed in your organization or how it is setup in your Jira instance.