John Funk Community Champion

Hi Nguyễn - Welcome to the Atlassian Community! If you click on the user you will get the details about that user. Then click the 3 dots menu in the upper right and select Remove user. There are also Atlassian Marketplace apps that will let you delete users in bulk. 

Hi @Aditya Patil If you create a filter and include the Comments column, then you should be able to export that filter with those current fields. 

Hi Nicolás - Welcome to the Atlassian Community! Can you check the transition to the Ingresed status to see if there are any Properties entered?

You cannot have a sub-task in a different project from the parent. You can have an Epic in a different project with child tasks under the Epic in a different project. It might must be some nomenclature, but those are not "sub-tasks". And, yes, if I am following you correctly: (Epic) SR-123 John Doe Onboarding (Task)…

Hi Elizabeth - Welcome to the Atlassian Community! Built-in Approvals are only available for Team-managed Business projects (and JSM projects of course). But as you have noticed, there are limitations for the workflow. Your best bet is to create a Jira Service Management project, where you can have what you want. And you…

Hi Rob - Welcome to the Atlassian Community! When you import work items (or I assume Ideas for Jira Product Discovery?) Jira will try to create the user if they don't exist. So in this case, the value in the Assignee column should be an email address or the accountID of an existing user. Then for the project you are…

No, the team will not get notified when the issue is created - you can't add them to the notification scheme. And no, Watchers are not notified when they are added to a work item. Your best bet is to create a group and add the group the Notification Scheme for that Project for when a Work Item is Created. 

Hi @Tom - This is a very old thread. Please create a new question with your specific need. 

Hi Frederik, A little more specifically, you must be in a group to be able to select the group. So, sometimes you need to add your self to the group, add the group to the role or to the scheme, and then take yourself back out of the group. But you must have User Access permissions to be able to modify groups. 

Then how can the Watchers receive an email that the work item has been created if they are not added until after the work item is created? 

It is a paid tool, but you can get a 30 day free trial. 

Hi Ayush, I recommend using the Revyz Data Manager for Jira app in the Atlassian Marketplace. 

Hi Miiko, What type of project are you using? Team-managed and Business projects don't have the Board Settings available. 

Hi Md, When you create/add a work type, if receives the workflow already being used by the project. Then you simply click on Edit workflow as you see in your screenshot. Click on each work type and then Edit the workflow as desired for that work type. 

In the HR case, I create an Epic for the new employee. Then all of the tasks - no matter what project or who is doing them, are created as children under the Epic. Then those that need to so the overall effort and and status can see that in the Epic. 

Someone from Atlassian should be coming here to help you soon. 

Most things are just written down on paper. Or are in my calendar. After that, if there is an involved list, it goes into my personal Jira - like when we were planning the move back to the US to make sure everything got done as needed. 

Hi Nick - Welcome to the Atlassian Community! You have a Free plan. Under that plan you cannot control the permissions of users - all users have the same permissions, including Admin. 

Hi Pablo - Welcome to the Atlassian Community! You should be able to follow the guidance here: https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/

Yes, you should be able to. Edit the form and go to Settings. Then under preferences, select the appropriate values. 

It shouldn't be but who knows at this point. Do you have multiple different work item types in the same CSV? Or just a single one and want to make sure it uses it on the import? 

Hi Rajae, I assume you are putting the JQL in the JQL box because it is empty in your image above. The next thing I try is to go to the Search all issues (or Filter) and put in your JQL there to see if it returns the issues you are expecting. If not, then tweak the JQL as necessary until it returns what you want. Then plug…

Hi Gouri - Welcome to the Atlassian Community! Can you give us some steps as to what you have done? How are you trying to register? Did you receive an email invite? Are you trying to create a new site? 

Hi @uniadmin - Welcome to the Atlassian Community! Have you tried to open a Support ticket with Atlassian? You should try that first. https://support.atlassian.com/contact/#/

Hi Gerben, The quick answer would be to not allow the form to be updated once submitted. The user can add comments and the Approvers should not the comments before Approving or Denying. 

Hi River - Welcome to the Atlassian Community! First, you are in the wrong forum to ask this question. HA! just kidding. The limit of 3 Agents is simply 3 named users. It matters not what level they are interacting with the request/ticket - only 3 people are allowed to make changes to tickets, meaning update fields and…

I just did an import and it should show up at Work Type. It might be the way you are coming in. You have to be a Jira Administrator and do the import from Settings > System > External System Import and then choose the Old method for CSV. 

Hi @小川晴道 - I am going to mark Mohanraj's answer accepted. Please let us know if you still need assistance. 

Hi @Leila Tudury - Did this work for you?

Hi @Shravan Hulyalkar - It's been a very long time. Did the above work for you?