John Funk Community Champion

Hi @HUNG Nguyen Vu (VTI) - Is this a Classic Project or a Next-gen project? Also, you must have the Transition Issues permission available to you in the Permission Scheme attached to the project to be able to Transition issues in general. When you don't have an outgoing status from a status that you are trying to change in…

Hi Varsha, If you look at the Permission Scheme associated with the project, it will show you who has access to the project and their permissions. To see the individual Project Roles for each person, you can click on the person in the User administration area and then click the three dots ... on the right side. Choose View…

In the bottom left hand corner of Teams, click on Apps. And then follow the directions there. 

Hi Natali - Welcome to the Atlassian Community! You can create a filter that looks like this: Project = ABC and assignee = currentUser() I hope that helps!

Hi @ahansen90 - You can show both projects on a single board by creating a filter that includes both projects: Project in (ABC, 123) Then link the new filter to the General board. I hope that helps!

Hi Stacey - Welcome to the Atlassian Community! Any reason why you can't just bookmark in your browser the page you always want to go to? That's what I do each day. :-)

Hi Craig - Welcome to the Atlassian Community! The Quick Filters for Jira marketplace app is indeed available for Cloud. You can that here: https://marketplace.atlassian.com/apps/1220136/quick-filters-for-jira-dashboards?hosting=cloud&tab=overview Have you tried to do an install for the free trial?

Hi @VRaoballa - To add new statuses, you need to edit the workflow to add the new status. At that time you can also place the status in the order you would like it in the workflow using the appropriate transitions. 

Hi @Ulysses Kao - There is now a marketplace app that should help you. You can find it here: https://ramseysolutions.atlassian.net/plugins/servlet/ac/com.atlassian.jira.emcee/discover?s=com.atlassian.jira.emcee__discover#!/discover/app/microsoft-teams

DO NOT CHANGE THE DONE status to another name!! That would be disastrous for you. You will definitely need to add a new status before the Done step. Check with your Jira Systems Administrator to get that added. :-)

Sorry it had to come to that. Do you mind posting back here what the solution ends up being? Then we can get this one closed out. Good Luck!

Hi Jacek - Welcome to the Atlassian Community! You must have access/permission on the subscription. First, go to the Filter, then click on Details. Once in Details, check to see who the filter is visible to. If you are in that group, then click on Manage Subscriptions. Then click on Edit. Check the Recipients field to see…

Hi Tuan - Welcome to the Atlassian Community! You can't automatically see all projects just because you are a system administrator. You must also have access to the Browse project permission in the Permission Scheme associated with that project. Check the Permission scheme for the project you can't see to see who has…

Hi! First note is that you might want to change your Atlassian community profile name to your actual name and not just Help Desk. :-) Next, are you a Project Administrator for the project you are trying to add links for? Not just a Jira Administrator, but do you have the Project Role of Administrator? Either with your name…

Hi Samuel - Welcome to the Atlassian Community! When you say you want to "change some of the titles that are in the workflows", I am assuming you want to change step in the workflow to a different status and not just change the name of the status. Changing the names of default statuses is very dangerous. Are you using…

Hi @Chiranjeevi - I do this in Jira using the Automation for Jira plug in. In fact, just did one today that adds two different fields together to populate a third field. Not sure how to do that directly in Confluence, but you should be able to have Jira do the update to Confluence. 

Hi @Giuseppe Terrasi - You cannot do grouping inside of JQL (the filter) directly, but you can get there using the Dashboard gadget called Issue Statistics. Add the Issue Statistics gadget to your dashboard, then connect it to the Opened Bugs for the last month filter. Then choose Project for the Issue statistic field. Be…

Very good - let us know when you get a chance. We would like to close this one out when we can. 

Hi Chiranjeevi - you are not going to be able to set the default for the second field without setting a value for the first field. The second field is always dependent on the first field, so there is not way to set it independently. 

Hey @Jack Murphy - Any update here? Were you able to do what you needed?

Hopefully, Atlassian will get it straightened out for you. If you could post back here what they ended up doing for you, that would be great for future reference!

Hi Ray - Welcome to the Atlassian Community! Have you tried it with another Jira Sys Admin? Maybe Jira is not reading your permissions correctly. If that still doesn't work, I would suggest submitting a ticket to Atlassian Support here: https://support.atlassian.com/contact/#/

So, a little more information. If you have a separate Column by Status on your board, then you could try something like: Project = ABC ORDER BY Status DESC, "Date Completed" DESC The "Date Completed" part would probably look like cf[17000] or whatever the id is for the Date Completed field. Again, no idea if this will work…

Just contact their support and ask them. https://jira.spartez.com/servicedesk/customer/portal/2/user/login?destination=portal%2F2 You will initially need to sign up for an account so you can access their Service Desk portal.

Hi Dags - Welcome to the Atlassian Community! There are probably several ways to approach this, but if you use the same development team across all of the clients, then I would create a single project for the team. Then you can use Components to identify which client(s) each issue is related to. Then you can use multiple…

Hi @Mayoori Mohan - You might contact the plugin directly on their support page and see what they suggest. I would imagine that each is different, and the particular one you are interested would provide you the best guidance. 

Okay. Is there anything else I can help with on this question? If not, could you click on the Accept answer button to close it out?

Hi Chiran, First, the Component/s field is not a Cascading type field. Second, to be able to Edit any field, the field must be available on the Edit version of the screen. There are potentially 3 different screens associated with an Issue - Create Screen, Edit Screen and View Screen. What you are looking at right now is…

Hi Neal - You could add sorting by status in the workflow but not sure that will give you the results you want - you would need to experiment with it. 

Try clearing the cache and if same result, I would enter a Support Ticket with Atlassian. :-(