John Funk Community Champion

Hi Ha, You will need to look that up in the app you are using for your workflows. 

Hi Robert - Welcome to the Atlassian Community! Which app is it? And just to verify, you are on a Free Jira Subscription? 

Hi Adaire - Welcome to the Atlassian Community! Are you perhaps an organization under HIPAA compliance? There might be options turned on for that. 

Hi Jerry, Yes, you have to purchase the Premium plan for all Atlassian products separately. They are different subscriptions from the Free, Standard, or Enterprise subscriptions/plans. 

Hi Desiree - Welcome to the Atlassian Community! I do not believe there is an XML import function for individual work items. You would need to export as CSV and then import as CSV. 

Hi Joseph - Welcome to the Atlassian Community! Were these issues completed in the normal course of work on the board? Or were they imported from another project or other means? 

I took this to be a one time clone of some existing work items. If it is on-going, you might want to use a manual trigger. It all depends on the use case. 

Going to mark Valerie's answer as accepted. Let us know if you still have questions. 

Congrats and welcome to the new stars!

@SianS - Pretty much same answer to clean up the Clone - language. You create a Scheduled trigger automation rule, but in JQL for text ~ "Clone - ", then do an update to the Summary field to substring out whatever is left after the above text. 

@motherg - Scheduled trigger

Hi Charlie, Not sure if the Revyz Configuration Manager for Jira tool with show you those values in filters or not. @Sanket Parlikar {Revyz} 

Hi Cam, I am not aware of a way to disable that. You should probably open a support ticket with Atlassian to get their feedback. Please post back here with their answer. https://support.atlassian.com/contact/#/

Hi Marcel - Of course people find real answers here!! :-) If you can point us to particular questions you have posted, we can take a look. Or if you create some specific problems for us.

See Bill's answer for syntax - I thought you might be updating a different type of field. 

So, what are the 1's? And what products are they associated with? 

Did you got Groups? I don't see any group names there. 

Check the group for jira-servicedesk-users to see how many users are in that group. It might not be exactly that name but will be like it. 

Hi Mireya, What is the use case? What exactly are you trying to do? When I update this field, I want to update this other field with this value ... etc. 

Hi Alexis - Welcome to the Atlassian Community! Sometimes if you have 3 users in the Jira Service Management, which is the max, it will not let you add more users to Jira even though you have space for another 5 users. If you have 3 users in JSM, take one out temporarily and add the others to Jira. Then you can come back…

Hi Julien, So, this is what the Request Participants field is for. You can add the Organization to that, which is also the Share with. Why do you need it added as Watchers and not just the Request Participants? 

No, because you can't clone to a different project just using JQL. You still need a JQL statement to identify the work items. Give it a shot and we will help you. 

That's a good collection of apps. 

Thank you @Jehan Gonsalkorale ! This is fantastic!!

Hi Sian, You could do this is an automation rule. Create a rule using the Scheduled trigger. Use JQL to identify the work items you want cloned. Then add an Action for Clone Work Item and select the Project you want to clone them to. 

Hi Timo - Welcome to the Atlassian Community! You might find this article helpful. https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

Hi Zachary, They are still active and can be used - you just need to decide if you need them now. The Revyz Data Configuration for Jira app can help you to identify these things. You can do a free trial from the Atlassian Marketplace. 

Hi @Priyanka Khare - Please do not use AI to generate your answers. This is a violation of the agreement to use the Community!

Hi Zachary - I have used it with no problems. 

Thanks for the update @Jimmy Seddon !!