John Funk Community Champion

Hi @masterhoang1 - Welcome to the Atlassian Community! You should be able to do that with Automation For Jira which is available for free in Jira Cloud now. * Go to Project Settings > Project Automation (on left-hand menu) * Press Create Rule in top-right corner * Select the Trigger "Issue Created" and press Save * Next…

Hi Prashanth - Welcome to the Atlassian Community! You can contact Atlassian Support here: https://support.atlassian.com/contact/#/ Then choose Billing, Payments and Subscriptions. 

If that answered your question for you, could you click on the Accept Answer button above to close this one out? Thanks!

Hi Bryan, The only available hierarchy in Jira would be Epic > Story > Sub-task. Add Feature or Initiative would require Portfolio For Jira. 

And can you share a screenshot of what is failing? Either from the Audit log or screenshot of the Epic?

Hi @hannatomlinson - You could create filter to show all tickets resolved per week or for a particular rolling period of time. I assume you have a way of knowing who resolved the ticket, such as Assignee? Then create a Dashboard and use the Issue Statistics gadget to group by Assignee which would show the number of tickets…

Actually, you could create the child issues in a separate project and still attach them to the Epic in another project. Then do not give the users Browse Project permissions in the Permission Scheme for the Epic project. I think that would work but you would have to try it out. 

Hi Gabriele - Welcome to the Atlassian Community! You could remove the Epic Link field from Edit and View screens for that project. But you can't control that by user. I would be for all users - in other words, no one could see the Epic Link. 

Great! If works for you can you click on the Accept answer button above to close this one out? Thanks!

Wouldn't that affect the parent as well as the Clone?

Hi Sateesh, I am pretty positive this is not possible. There might be a possibility in the future using ProForma forms. But not yet. 

I would open a Support Ticket with Atlassian then. https://support.atlassian.com/contact/#/

Hi Larry, No, it's not possible to clone a Next-gen Project. Only a Classic one. 

Can you provide a screenshot of the Parent and the Clone?

Hi Corey, When you clone the issue, is everything exactly the same? Or is it on a different project or using a different issue type?

Thanks for that reminder :-( If it makes you feel any better, there's a new Top Navigation coming for Jira. That should solve your problem. In the meantime, it would probably take a support ticket with Atlassian to get any kind of real resolution. 

You need to create a filter for each person such as: assignee = Adam Then create a dashboard for Adam and put in the appropriate gadget for what you want to see and attach to the gadget.

:-) Glad you were able to find it. 

Ah, I see what you are saying now about the Next-gen fields. I am trying to get some clarification on that from Atlassian and will let you know. 

Hey @Jason Wong - I am confused about Custom fields with Next-gen. If I already have several dozen custom fields in Jira, can I add one of those? If so, how? If not, then I have to create a new Custom Field in the Next-gen project that has the same exact name as one I already have? So now there are duplicates because I…

Are you sure you still have Jira Administrator privileges? 

Hi Nicat, Can you share some screenshots of what you have and what is not working?

Let me take one at a time. You want a gadget on your dashboard that shows all of the issues assigned to each user? 

Hey Lowell, Can you share a screenshot of what you are seeing and where the error is?

Nope, pretty sure that can't be done either. 

Hey Sara, I prefer Components because they are a set value that is controlled at the Project level by a Project Administrator. All of that to say that users have to select a value versus adding their own or making a typo. Both of which can be done with Labels. However, Components have to be added for each Project…

Hi Sara, No, you cannot add any fields. And you really can't use JQL to do a report either. Maybe Category and Project Lead but that's about it. You might could extract some more info via the API though. 

I would go ahead and open a support ticket with Atlassian here: https://support.atlassian.com/contact/#/

Hi Sara, I will tell you that our teams use Sub-tasks very sparingly because of the limitations/tightness of the connection with parents. We also do Kanban and not Scrum so that probably helps to not rely on Sub-tasks. But we leave it up to each team to decide if they want to use them. I personally rarely use them. I try…

So, I would try to copy the existing Board and see if the Copy has the same problems. If so, then I would try to create a new board from scratch and see what happens.