John Funk Community Champion

Hi @vladislav_aseyev - You should be able to modify the workflow as a Project Administrator if it is a simplified workflow. Otherwise, you can copy this workflow to create a new workflow, make the changes you want and attach the new workflow to the project. 

Yeah, there's not really a way to do that right now. Automation For Jira is working on something that might help or solve that. But not sure when that would be ready. I typically run the list and then do a sort on the Resolved Date and the do the bulk change for the groups that have the same date, starting with the most…

Sorry but tell them it can’t happen. 🙂

Hi @Pushpkant Garg - No those are fixed and cannot be changed. 

Glad you found it. :-) Can you click on the Accept answer button above so we can close this one out? Thanks!

Because something will inevitably get deleted by accident and there is no way to get it back. 

But you are definitely moving a card from Open to New on the project that this Rule is attached to?

Can you go to the actual Audit Log for the Rule? Not from the issue, but the list of rules? It should look something like this:

Can you share the Audit Log for when the rule runs?

You're welcome. :-)

Hi Mohamed - Welcome to the Atlassian Community! My advice is always is - Don't delete anything in in Jira! I would move it to another status like Discard or Abandon or Abort or some Status like that. Deleting cards rarely leads to anything good. :-)

Great! Glad it worked!

Have you compared the projects where it works to this project to see what might be different?

Hi @larias - No, only Service Desk Agents can edit a ticket once it has been created. 

Hi Taylor, Your best best is probably the Bulk change route. Can you be more specific on how that does not solve the issue?

Let me try to just handle it here. Can you share the Audit log for when it fired when you moved a card from Open to New? And I assume Scott's Group and Scott's Group 2 are Jira groups?

Hi Mariana, What type of project is it? Can you share a screenshot of your backlog? And can you show a screenshot of the Board Settings where you set it?

* Go to Project Settings > Project Automation (on left-hand menu) * Press Create Rule in top-right corner * Select the Trigger "Issue Created" and press Save * Next Select to add an Action, and choose "Edit Issue" * Select the field Label * Select the options icon (3-dots) - and choose "Add/remove values" * Enter the value…

Hi @swagner - Welcome to the Atlassian Community! Maybe you could send an email through Automation For Jira instead?

Glad I could help. :-)

Hi Todd, You can certainly use Field Configurations in Cloud - in fact, I would say it is mandatory. Here is a link to help guide you: https://confluence.atlassian.com/adminjiracloud/changing-a-field-configuration-844500798.html

You should vote for this issue and follow it. There's a couple of workarounds there but not sure how helpful they really are. https://jira.atlassian.com/browse/JRACLOUD-59371 And there's a way to prevent the problem - Just modify the Permission Scheme to not allow it. This seems to be more of a local problem than a Jira…

@robert.parker - Welcome to the Atlassian Community! That’s why you should never allow anyone to Delete issues. Let them Discard or Abandon or whatever terminology you want to use for the final status. But never delete.

Hi Janelle - Welcome to the Community! First, check the permission scheme to see if you have permissions to Transition Issues. If that's good then, check your workflow to see what conditions might be preventing the transition. 

Oi @ludimila-nascimento-ag - Bem-vindo à Comunidade Atlassian! Dê uma olhada neste artigo para ver se ele ajuda a conectar o Jira e o Teams. https://community.atlassian.com/t5/Jira-articles/Microsoft-Teams-and-Jira/ba-p/1151240

Hi Rebecca - Welcome to the Atlassian Community! Hey @John McKiernan - this is like one of the ones I sent you earlier, but I think it would be a great Webinar example. 

Thanks for the insight. :-)

Great! Glad I could help a little. 

Maybe run each query in the regular filter view and see if you see the same cards in both queries. The other question I would have is, why are you not just using the Flag functionality in Jira to show blocked cards? The query would be much more straight forward then. Labels are full of landmines to base queries on in my…

I would submit a ticket to Atlassian support here: https://support.atlassian.com/contact/#/ Then please come back here and update with the solution.