John Funk Community Champion

We use an add-on called Time Sheets or Time Reports, something like that. I am replying from my phone so I don’t have the name in front of me. But you can use a filter with your Dashboard gadget that includes all projects.

You should probably go ahead and submit a Support Request to Atlassian then. If you don't mind, post back here what the solution was so we can close it out. :-)

I suspected that it was the case that a Scrum board was involved. I am not sure what goes on behind the scenes, but something prevents non-Sprint issues from showing up on Scrum boards. 

You would need to add the Jira Miscellaneous Workflow Extensions (JMWE) from the Atlassian Marketplace. There is a charge for this. 

Hi Roja, In order to edit a board, the user needs to be a Board Administrator. You can add them by going to Board settings and place their name in the Administrator field. 

Great! Glad it is working for you now. :-)

Hi @AYoung - Welcome to the Atlassian Community! You might try looking at it in the Old Jira Issue View to see if that helps. I have not noticed that behavior before. Try to old view first by tacking this on to the end of your URL when in the issue: ?oldIssueView=true Hit return and see if the action options show up. 

It did - thanks!

Take a look at this article and see if the combining of fields section helps: https://support.atlassian.com/jira-software-cloud/docs/smart-values-lists/

The screen shot did not come through with what you were describing, but I trust you. Glad you got it working!

Hi Sean - Welcome to the Atlassian Community! Take a look at this article and search for Billing. https://community.atlassian.com/t5/Next-gen-articles/Next-gen-release-notes-for-Jira-Software-Cloud/ba-p/983083

Hi Narenda, You are not able to do that in Cloud.

Hi Thomas - Welcome to the Atlassian Community! I don't think you are going to be able to do that. But you can go to Settings > System > General Configuration If you edit the Configuration you will see the message for Email Notifications > Email From: "Specifies the From: header format in notification emails. Available…

Glad you were able to figure it out!

Take a look at the History of the issue to see who it says is updating the Resolved field. 

Hi @jinali-p , Can you share what you have for the details for the Edit issue field: Due date component? (The last component in the rule)

Hi Mariami, You can use Automation For Jira to accomplish this. You can follow how to do that here: https://blog.codebarrel.io/synchronize-parent-and-sub-task-issues-with-automation-for-jira-bdcca6c9d453

Hi Arinav - Welcome to the Atlassian Community! Have you tried looking at it in the Old Jira Issue View to see if it is accessible there? 

Hi @Martyn Henderson - You might have the user try resetting their password. That shouldn't make a difference, but I have seen that help in the past. 

Hi Felipe, Can you share a screenshot of the rule and of the Audit log for when you run it?

Hi Jacques - Welcome to the Atlassian Community! I don't think you are going to be able to do that using Automation for Jira. You could do it using a Post Function on a Transition in the workflow however using the JMWE add-on. 

Hi @Tomas Botek - What type of board have you created? Scrum? Kanban? What types of projects are in the filter? Classic Software? Next-gen?

Hi @monique biady - Any update here?

Hi Catherine, I am having a little trouble following what is going on. You are trying to create a new issue on a project, but it is giving you an error. Is that correct? Have you checked the permission scheme for the project to see the permissions for Create Issue? 

Hi @Srikanth Mamidala , If I understand you correctly, Issue Type A and Issue Type B automatiions are working as intended if run independently. Correct? But when Issue Type C automation is run, it is not triggering Issue Type A nor Issue Type B automations. Is that correct? If so, have clicked the box on the Rule Details…

Hi @Vinicius Correia - Welcome to the Atlassian Community! Did you find your problem with the permissions?

Sorry for the very long delay in responding. I would simply measure the parent Story item because that's what is is really getting deployed to the user. You can still get the bottleneck time based on the Story without having to go to the sub-tasks/bugs. 

Hi Andrew, I don't think I have answers for you for getting rid of the quote marks, but I am curious what you are actually trying to accomplish. Maybe there is another route to go. 

Hi Amit, The times are based on UTC, so you need to figure out what time is 8:00 am for your time zone. For example a value of 3:00 pm for use US Central time is really 21 in the Automation rule. 

@Raoul Kaiser - You could set up an automation rule to auto-transition the appropriate transition based on the field being changed to Yes or No.