John Funk Community Champion

Hi Dave, What options do you see when you click the ... ? Is it a shared dashboard? Do you own the dashboard? Are you a Jira System Administrator?

Hi Thomas - Welcome to the Atlassian Community! Sometimes this just seems to be a timing issue. You will get the message now, but it will go away later. I would try to run it again and if you get the same message, I would go ahead and submit a support ticket to Atlassian. https://support.atlassian.com/contact/#/

Hi Jillian, It shouldn't matter that it's a JSD project. Can you share the query you have that is not working? And any error messages that you get or the reason it does not seem to be working? 

Hi Sergeev, I don't believe you are going to be able to upload two different time formats at the same time with the import feature. Why not upload both in the same format and then use some automation to change the value of one of the dates after the fact? Also, are you currently displaying dates in Jira in two different…

Great! Glad it worked for you!

Great! Glad I was able to help a little. 

Hi Jorge - Welcome to the Atlassian Community! We do that a lot. Just modify the filter attached to the board to include all of the projects. An example would be something like: Project in (ABC, DEF, 123) order by rank

I don't think you are going to be able to parse out any dates in a comment and use that as a reminder. I would just create the custom reminder field date and then populate it as you populate the comment - if you even still need to do that. Then you can create a single Automation For Jira rule sends an email each day when…

Yeah, I had/have the same need. What I did in part was assign items in the list to a handful of categories. Then I only displayed the checkboxes for the items associated with that category. In order to do all of that I had to create a custom field in Jira for each category and put the list of values in that new custom…

Maybe @andrewd can help answer that. 

Hi Yair - Welcome to the Atlassian Community! That field should only show up if you are an Admin or an Agent. Customers will not see that field. Here is more information if needed: https://community.atlassian.com/t5/Jira-questions/Jira-Service-Desk-Customer-cannot-do-quot-Raise-this-request-on/qaq-p/1280651

I would suggest a support ticket to JQL Tricks. 

For the date field, try something like this: {{issue.customField_17038.convertToTimeZone("America/Chicago").longDateTime}} This is a good time to note that you can use the custom field ID or the name. For the number field, if you want to get rid of the decimal place, then use this: {{#=}}ROUND({{issue.customField_17050}},…

Great - glad that worked for you!

Is it with any users that you get the message? Or just a certain user? 

Sorry, yes, it is the JQL Tricks plug in. If you go to Manage Apps and select that app and still see no restrictions there, you should open a support ticket with JQL Tricks. 

Hi Mitias, Advanced Roadmaps span multiple projects so you won't see it under an individual project. To get started, click on the Plans link in the new top nav bar. 

Actually, drop the .displayName off of those and see if it helps.

Thanks, Julie! I will take a look. :-)

Hi Youri - Welcome to the Atlassian Community! I don't think you are going to be able to do that. You could create a filter that includes all four filters possibly, but you would get one huge list without distinctions between the individual filters. 

You need to put the word issue in front of each item. {{issue.Styles.displayName}} {{issue.RetailValue.displayName}} - one note on this one, is RetailValue really the field name? Or is it Retail Value. Be sure it is exactly like the field name even if there is a space in it. For the Status, try {{issue.status.name}}

Hi Cathrin - Welcome to the Atlassian Community! How many Active users do you currently have setup for your instance?

Hi Shanavash, I looks like you are using ScriptRunner and an administrator may have disabled that function for this project. You need to take a look at the list of projects that ScriptRunner is allowed to access. 

Hey Paul, You can map/link a ProForma field to a Jira field, against which you can then run queries. I don't think you can scrape existing form data that hasn't been previously linked though. 

Hi Paul, No, ProForma does not currently support multi-select drop down lists. But they do support Checklist fields where you can select multiple options. Not sure on their Roadmap for the multi-select. @andrewd - any thoughts? :-)

Hi Charshy - Welcome to the Atlassian Community! Is there a data field with a value that is related to when you want to have the reminder sent? In other words, how are you selecting the date for the email as it relates to the card? You can probably see where I am going with that. Another option is to use the Scheduled…

Hi @DDufrene - Welcome to the Atlassian Community! No, that's not possible as you describe it. You might consider including another field or status in your query for the swimlane though. 

Hi Andrei, We use Timesheet Reports and Gadgets by Prime - https://marketplace.atlassian.com/apps/294/timesheet-reports-and-gadgets?hosting=cloud&tab=overview It's pretty inexpensive and offers a lot of functionality. Well worth the cost. 

Hi Brian, We use Timesheet Reports and Gadgets by Prime - https://marketplace.atlassian.com/apps/294/timesheet-reports-and-gadgets?hosting=cloud&tab=overview It's pretty inexpensive and offers a lot of functionality. Well worth the cost. 

Hi Luis, No, this is not currently available. You can vote for that feature and follow it here: https://jira.atlassian.com/browse/JRACLOUD-71890