John Funk Community Champion

Glad you got it figured out. :-) By the way, there is a free version of Automation For Jira called Lite.

Hi Ilze, You might also try ProForma Forms - they have a nice table format that can be used. 

Hi @Melkorka , There is no way to do that right now, but you can vote for and follow this enhancement request: https://jira.atlassian.com/browse/JRACLOUD-11405

Hi Shawn, There is really no such thing as creating a read only user. You just create users and either grant them permissions to see things or not. So whether you can see a project (and all issues created against that project) is controlled by the Browse Project permission within the Permission Scheme attached to the…

How did you share the filter and dashboard? With a group? With a project role? Are you SURE the user is in that group and/or project role? Can you share a screenshot of what the user gets?

Hi Christelle - Welcome to the Atlassian Community! WOW, that's a lot going on there. Let me see if someone from Atlassian can help you. 

Hi @Przemysław Grzesiak - Welcome to the Atlassian Community! I have not done an import like that, but what if you just copied the custom field value into the Description field using Automation For Jira? 

Hi Rob, I don't believe that Next-gen has the ability to do Issue Level Security which is what you would need. You would have to convert the project over to Classic Software otherwise. 

Hi @amoiz - Welcome to the Atlassian Community! Can you share some more details as to what you have already? Maybe some screenshots?

Hi Ian - Welcome to the Atlassian Community! I don't believe you can refer to a board with the validator. You will need to come up with the right combination for your JQL. Perhaps @David Fischer can help. 

Hi @[deleted] - Take a look at the sub-filter on the board (near the bottom of the board settings page). Often time there is a sub-filter there that excludes cars with a value in the Fix Version field. 

Hi Tobbe, Maybe (project = CHM and status != Done) OR (project = IIC AND status = Live AND issueLinkType = "Is under improvement by CMH ticket") ORDER BY Country

Have you verified your domain already? Regardless, do you have another email with your company domain that you can try? Maybe even create a dummy one to test? 

Hi Julia, Jira was down for many people (if not all) about that time. Has this cleared up now? Next time something like that happens, be sure to check the systems status here: https://status.atlassian.com/

Okay, let me see if I can get someone from Atlassian to help out. ;-)

That's about the time the fix came down. Hopefully, all will be good tonight. Did you manually kick off the automation today to see? 

Hi Rafael, What does your JQL look like? When you run that JQL query in the advanced search does it bring back the issues you expect to see? I would also go ahead and make sure all of the fields you want to include in the automation are present in the context for each project using the automation. 

Hi Tayo - Welcome to the Atlassian Community! Just modify the filter for the Kanban Board to include the Next-gen Service Desk project in the filter. 

Hey Trena, Yes, we have made several of those changes. I always start with a copy of the default, and then make the changes to the copy. I then go ahead and create a new Field Configuration Scheme, link the new FC to the new scheme and the new scheme to the project, replacing the default. 

Hi Trena, You need to grant Browse Project permission only to the roles that you want to see the project. 

Hi Michael, Did you get that message today or yesterday? I had the same problem late yesterday afternoon. I contacted Atlassian support and they contracted the downstream provider who fixed the problem last evening. 

Hi Gilad, The user must have Manage Sprints for every Project that is included in the board's filter. 

Hi @sumanyadav9518 - Welcome to the Atlassian Community! Make sure you share the dasboard AND share the underlying filter. 

That's a little bit complicated. :-) What about something like this:

No flag that I am aware of. I would open a support ticket with Atlassian next time one of them ends up in the Backlog. That way they can sort it out right then. 

Move to Classic Projects??? Not sure with Next-gen

So you want to be able to link MT-21 to MT-22 for purposes of doing some automation to one or the other?

Sorry for the delay in responding. Is the above process working for you? Or are you getting an error or it just doesn't work?

Hi Sapna - Next-gen uses a different function for Parent (Epic) Links than Classic does. There are some issues around using that in Automation For Jira and I suspect you will not be able to use it for gadgets either right now. 

When you try to add a user for Jira Software make sure that Jira Service Desk is not also checked.