John Funk Community Champion

If I understand you correctly, then you want to create issues automatically when an Email is received. Take a look at this documentation to see if it helps you: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

Hi Roberto, I think I would go ahead and open a support ticket with Atlassian for that: https://support.atlassian.com/contact/#/

That's quite strange. https://confluence.atlassian.com/confeval/jira-software-evaluator-resources/jira-software-vs-jira-core-license "For licensing: Business users who are not doing any agile or development work can simply leverage JIRA Core licenses. You can buy Core licenses separately. For those who will access both…

Hello and Welcome, Roberto! We are glad you are here!!

Hi @rupinder.kaur , Is the Done column the last column on your board? That is what determines if the issues move to the next Sprint or not, not the actual status.

@Bearcat M. Şándor - Jia Core is included if you have Jira Software. It will show up as Business type projects. 

What if you added a Condition after the initial trigger and before the Action where the Condition is an Issue Fields condition and you check that the Epic Link field is equal to the Epic you describe. 

I understand completely lol. You might also try submitting a support request to see what they say: https://support.atlassian.com/contact/#/

Hi Darnell - Welcome to the Atlassian Community! First, let me say that in my opinion, it is never a good idea to delete issues. What we do instead is to add a status in the workflow for Discarded or Aborted or Abandoned or something like that. Those statuses would be a Done status category and you should set the…

Hi @Akshay Kalra - Welcome to the Atlassian Community! Can you provide more details as to exactly what you want to happen and when?

Not sure that I ever tried to sort them in the New Issue view before. But I cannot change the rank either. I would go ahead and submit a support request: https://support.atlassian.com/contact/#/ Please post the solution back here so we can close this one out. Thanks!

Hi asy@man.eu , Try this: 0 0 22 L * ?

You can submit a support ticket here: https://support.atlassian.com/contact/#/ Please post the solution back here so we can close it out. :-)

Are you using the New Jira Issue view versus doing it before with the Old Jira Issue view?

Ah, that would be why. Next-gen doesn't use the Epic Link field like classic software projects. It uses the Parent field. Not sure if you can make that show on the screen to link it to a non-Next-gen project. I kind of doubt it, but again, you should give it a try. 

Hi Flavia - Welcome to the Atlassian Community! Can you share the rule that you have so far? 

Nevermind - that IS what you have selected. The only thing I see different on yours than mine is the Labels by the quick filters. Are any of those set? 

Actually, I am not even sure why those 2 should be showing up haha. My Epics don't appear on my board either. What happens if you do a Group By Epic for swimlanes? 

What type of Project is HBAR?

Hi Noah, Does your board filter still have Order by Rank associated with it? Do you still have Schedule Issues permission in the Permission Scheme for that project? 

Ah, sorry, I read linked issues instead of linked assets. I would go ahead and open a support ticket with Atlassian for that one. https://support.atlassian.com/contact/#/ Please come post back here with the solution so we can close this one out. 

No, the status of the Epics - not the children. 

True. You are probably going to have to create a separate rule and run it after the other one since there is no way to "delay" the execution of a component. 

Hey Jacob - that's because the Release version is at the same level as the branch, so it won't wait for the Branch to finish it's part. You will either need to move the Release version action under the Edit issue or create it as a separate rule that runs after this one does (timeframe wise). 

Maybe click Show done epics? Also, what type of project is HBAR?

Hello and Welcome, Shawn! We are glad you are here!!

Try typing in the Key for the Epic in the Epic Link field. 

Hey Rob, You might be able to get it through the API: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-user-search/#api-rest-api-3-user-search-get

Hi Guhan, I am seeing the Linked Issues values under the Links heading in the Filter Results gadget with no problem. Have you added the Linked Issues field to the actual gadget? 

Hi Laurie - Welcome to the Atlassian Community! What status are all of the Epics in? Do any of them show up in the Backlog?