John Funk Community Champion

Hi Ivie - Welcome to the Atlassian Community! Can you be more specific? What have you done? And what is not working? 

Hello and Welcome, Denise! We are glad you are here!!

Hi Marin, You might take a look at Insights add-on to see if it meets your needs as Atlassian recently acquired the product through Mindville. 

Sounds like a good solution!

自動化ルールは実際にはプロジェクトの設定の一部ではないため、正解です。 Peopleの場合も同じです。既存のプロジェクトから新しいプロジェクトにコピーされることはありません。 ただし、ルールを簡単にコピーして、コピーしたルールのプロジェクトを変更することができます。 または、新しいプロジェクトを既存のルールに追加することもできます。

Yes, that is the Old Jira Issue that uses buttons. Can you look at the same issue in the New Jira Issue view and see if there is an Assign option in the Status dropdown? This is really just a transition that is calling a transition screen in the process. But someone in your organization has added that to customize the…

Hi Sunil, Why don't you just use Automation for Jira to set the Due Date for you? 

Hi Israel, I have not tried to @ a custom field before, but the smart value syntax for any custom field is: {{issue.Custom Field}} where Custom Field is the exact name of your field. Or you can use the id of the field: {{issue.customfield_16999}} replacing that number with the ID of your custom field. 

Hi Israel - try the Advanced Compare Condition instead of IF/Else.

Hola David, La funcionalidad lista para usar para los archivos adjuntos de Jira no le permitirá crear una carpeta. Sin embargo, usamos un complemento llamado Simple Cloud Files que le permitirá hacer eso. Funciona bastante bien y tiene un precio razonable.

Automation can send an email notification as such but won't stop the process of the workflow. Maybe I misunderstood the initial question. But it also won't know if the user tried something and was not successful. Therefore, there was no action that actually happened (was accomplished) for Automation to fire. I hope that…

Hello and Welcome, Abdulahad! We are glad you are here!! You will find the Atlassian Community is a good place to ask questions to gain insight and get help with specific needs. 

Hi Connor - I don't know that Automation will ever evolve into Workflow management types of functions, but I'll let the Atlassian folks speak to that. In the meantime, you can use an add-on to do that - something like JMWE or ScriptRunner should do the trick. There is already a built in Condition function to workflows that…

Hey Y'all! (Southern US slang for Hello) * Where you're from I was born and raised in Tennessee and currently live in Nashville, Tennessee. * Where you work I work for Ramsey Solutions * What you like to do in your free time I like to read, watch sports, and play cards and board games with my family * What you're excited…

Your team should use a Next-gen project then - much simpler. 

Hi Torsten - Welcome to the Atlassian Community! The button was probably just a looping transition back to the same status. Then the transition would have post functions to assign the issue and add a comment. If you have a screenshot of the button in the old view that you can share, that would be great. Otherwise, you…

Hallo Eric, Het veld Beschrijving is een systeemveld en is beschikbaar op meerdere schermen in het hele systeem. Uw veldconfiguratie is echter alleen van toepassing op de projecten waaraan deze is gekoppeld. Tenzij het u op de een of andere manier een probleem bezorgt, zou wat het u laat zien geen gevolgen moeten hebben.

You probably need to go ahead and open a Support Ticket with Atlassian: https://support.atlassian.com/contact/#/

Hello and Welcome, Priyanka! We are glad you are here!!

Hello and Welcome, Peter! We are glad you are here!!

Yes they will - that’s what we have. 🙂

And you are a Jira Administrator?

Haha - thank you and you are welcome!

So Permissions is grayed out? Or what happens if you click on that? 

Yes, that would be the answer. :-)

Hi Elina - Leave it with Set value instead of Copy from Current Issue Then use {{issue.Custom Field}} subbing out Custom Field for the exact name of your user picker field. 

Are you in Cloud or Server? Also, you have to be a Jira Administrator to see Settings > System

Either way - just remember to post back here with the solution 🙂

Check the global permissions to see if that group has the ability to Administer projects. Go to Settings > System > Global Permissions Then check the Administer Jira permission and remove site-admins group from that permission. 

I would go ahead and submit a Support Ticket with Atlassian then. We can speculate a lot but it is probably better to get them involved now. Sorry I couldn't help more https://support.atlassian.com/contact/#/