John Funk Community Champion

Hello and Welcome, Michael! We are glad you are here!!

Hi Romy - Welcome to the Atlassian Community! No, you will pay the price per user as noted, for the total number of users - not just the ones above 10.

Riga, Latvia

Then try using the free add-on for Excel. Once connected, you can open your filter results in Excel and see ALL of the issues. Jira Cloud For Excel (Official) in the Atlassian Marketplace. 

Use the Platform is one of iOS where it says Add else - not the Add component above it. And use the same Action (assign the issue) under both of those. 

What do you mean by ID difference?

Hi @Kaushik Patel - You can probably do that using something like Postman and access it through the API. But that's not my area or ability. Maybe someone else can provide more details or you can search the API. 

Why would you need to add it to all screens if only a few team members need to see it? Also, keep in mind that there is no field level security in Jira. You can't hide the field for some people and not for others. The field is either visible or not. So they only real way to do that is through putting on a screen or not. 

Hello and Welcome, Sheila! We are glad you are here!!

Hi Lakshmi, Unless I am missing something, only add the field to the screens used by the team that wants to see the field. 

Yes, that is the only way I am aware of to control the edit of fields for just certain people. The is no other way to provide only certain users with the ability to access certain fields. 

Hi Azahara, You should be able to add a Condition after the initial Issue Created trigger that helps to identified the specific issue. Can you share what you have and more details of what is needed? 

Ah, you are probably correct then, it doesn't recognize Dashboard as a separate word. So, yes, it sounds like you need to use spaces. 

Hi Kalos, The first problem that I see is that there is no transition in your workflow from To Do to Open. So there is no way any automation or process could get it there. You would need to first change the workflow to include a transition from To Do to Open. Maybe put on a Condition that only add-ons or administrators can…

Hello and Welcome, Akhilesh! We are glad you are here!!

You will need to be a Jira Administrator to create shared Custom Fields. What type of project is this? 

Hi Can, So do you get some values when you start typing the project? It might be that you have too many filters that start with the same name/value. Try trying in another word that is later in the value that is more unique, like chart or board. 

Hi Sanjay, Click on the link for Portal Groups while you are in the list of Request Types. There you will be able to rearrange the order of the Request Types.

Hi Jason, Not sure this contributes to the problem with just a cursory glance, but I noticed this in Step 4: {{customField_10131}} It probably should be {{issue.customField_10131}}

Hello and Welcome @Collection 8055 ! We are glad you are here!!

I think the templates that show up are all Business Project templates, but I could be wrong. If you want a Kanban project, choose Jira Software and then Kanban. 

We have tucked the code into a Ruby app because the app servers other purposes for us as well. But you should be able to use Ruby or Python or others. Outside of that, I am not a developer and our code is unique to our app. You might get better guidance with a support ticket from Atlassian. :-)…

Having read/write and read only access is different then issue security. Issue security either hides the entire issue where the user can't see it or the user can see it and has full access. But a workaround might be to remove the field from the Edit screen for the project. Then create a new Transition screen with the field…

@FrantzenMike - There is just a calendar function that has been added to Jira Core/Business projects. This is independent of Jira Premium. The calendar function is built in and not a separate add-on or tool. 

What are you trying to do with Team-managed projects that would not fit into Kanban or Scrum? If it is a business related project - you have to use Jira Core/Jira Work Management. 

Place the post function on every transition to any status other than the Closed status. Clear both the Resolved and Resolution fields. 

Sure - go to Settings > Issues > Custom Fields Click on the Create custom field button in the upper right Click on the All link on the left side Then click on the User Picker (multiple users) option near the bottom (they are in alphabetical order). Be sure to add any context needed for the field. 

Hi @Volodymyr - Welcome to the Atlassian Community! I don't use server so I don't have that version in front of me to look at. But is there a Post Function available for the Transition in the Workflow to Clear Fields? 

So what is not working with the trigger? 

Hi Thomas - Welcome to the Atlassian Community! No, you cannot assign an issue to multiple people in Jira - there can only be one person who is the assignee/owner of the issue. So organization will use the Team field so more people have eyes on it or work concurrently. Or you can create a new custom field that is a Group…