John Funk Community Champion

@Dave Bosman _Inetum_ - Yes, I would imagine that Insight would be like Opsgenie, requiring you to have a JSM Agent license for access.

You are welcome @Harry K 

@Dirk Ronsmans - Yes!!! I got to test it out last week - it is fantastic! It was exactly what I was looking for. 

Ah, the dreaded typo haha. But that year's Team even will be LIT! :-)

Hi Yuval, You might could find that through the API, but I would not be much help with the mechanics of that. If you go into a user you can see the Project Roles associated with the user. So the information is available somewhere. 

Hi Ziad - It might be that the Project is in the Trash and not fully deleted yet. If that is the case, it will not allow you to use the project, but it still shows in Schemes.

Hi Carol, First, it's rarely a good idea to delete issues in Jira. It is better to move them to another status such as Discarded or Aborted or Abandoned or something like that. Otherwise, something will inevitably get deleted that shouldn't be. But if you must, you will need Delete Issue permissions in the Permission…

Hi Catalin - Welcome to the Atlassian Community! Are you using Jira Server or Jira Cloud? In Jira Cloud there is no way to do the hierarchy as you describe. Features and Stories would be at the same level. You could add Initiatives above Epics but that's the best you could do. So: Initiatives > Epics > Stories > Sub-tasks…

Definitely a big jump!

Actually same here as it relates to our organization as a whole. We are in the Alpha with JPD and one of my Product Managers is already drooling over it haha. He will be the point for us and it will be a tremendous help for our PMs. Personally, I will use JWM more. 

Signed up for some free swag!! Thanks for sharing!

Hi @o_skrypyuk See this post from yesterday - it might help with some one offs. https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-make-the-old-view-permanent/qaq-p/1678292

Hi Raghu - Welcome to the Atlassian Community! Here is a very helpful guide on how to do that: https://confluence.atlassian.com/jirasoftwarecloud/migrate-from-an-next-gen-project-to-a-classic-project-957974933.html

Mental health in a work from home environment is definitely something to keep diligent about.

Very helpful list - thanks for compiling all of that in one post!

I would say the Point A overview - so good to see so many helpful tools being planned and implemented. 

Socks are totally swag!!

Hi Alan - yes the old view is gone as far as it being able to be set as a default. You can access the way Jack describes or you can actually tack on this code at the end of the URL ?oldIssueView=true

Choose Kanban or Scrum and then you will see Team-managed or Company-managed project options. Classic Software projects are now called Company-managed projects.

Hello and Welcome, Hitesh! We are glad you are here!!

Hi Daniel, Click on the Jira Software option under Products on the lower left side. 

You are the smart values king! So I would defer to what you think. And, yes, now that I look at it laid out that way, it probably does repeat 2-4 in that scenario. 

It's probably time to go ahead and create a support ticket with Atlassian: https://support.atlassian.com/contact/#/

Great! Glad you got it figured out. :-)

Hey Bill - but if you are just needing a list of issue that meet the Condition, you don't need to put the date in the lookupIssues section - just the key and maybe summary. Would that work?

Hi Tobias - Welcome to the Atlassian Community! Yes, as Jack suggests you can do that with Automation For Jira. Create a rule based on Issue Transitioned. You can identify which status it is transitioning to. Then you can add a New Action for Edit Issue. Select Add fields and chose Assignee. Then add the name of the user…

HI Pankaj - can you share an example of what you see now and what you would like to see? I am not sure what values you are thinking of. The Epic Link is the key of the Epic attached to the child. 

Hi Nicole, If I follow you correctly, you could setup a JSM project and use the Email Requests functionality so that the customer could send an email to the address you provide and it would create a ticket in the JSM project. If you wanted to, you could then have Automation for Jira automatically close that ticket and…

Hi Tural - Welcome to the Atlassian Community! I am not sure that I completely follow what you are trying to do, but what if your workflow for your Epics used statuses that mapped to the Milestones. So as you move the Epic through the workflow, you are actually changing the status to be the met milestone? Just a thought. 

Hi Tobias, Try something like: project = ABC and resolved >= -5m