John Funk Community Champion

Hi Lavanya, I am pretty sure that you can hide other fields using ScriptRunner's Behavious add-on, but not sure about hiding tabs. You definitely can do neither with out-of-the-box Jira. 

Hey Stephen, The ticket # field as you refer to it is called the Key in Jira. 

Well, it will probably be best to just post again the next time it isn't available so we can troubleshoot then. 

Just click Details and change the name there. You don’t need to change permissions - just click on the name and change it.

Hi Martin, I don't have customers like Atlassian Partners do as I am just our internal admin. But I certainly agree that it would be fantastic if Access could be included under Premium and Enterprise. 

Hi @Joseph Kerr - This is really old, but it would be nice to close this out. Are you working okay? 

Hi Stephen - Click on the Details button. 

Hi Samantha, A quick answer is that they would lose most of their administration permissions for Jira Software and Jira Service Management projects. They would not be able to change any shared schemes or shared custom fields or any system level administration. If their project still uses a simplified workflow, they will…

Hi Natalie, What do you mean by "suspend"? If you mean deactivate, then no you are not still paying for their license. 

Hi Eric, Is the Done status in the last column of the board? If not, it is not considered Done. 

Hi Paula - Welcome to the Atlassian Community! You might want to start with this free Atlassian University Jira Fundamentals course. You can also ask questions in the Atlassian Community. 

Hey Carlos, In my opinion, a board with that many issues is unmanageable. Why wouldn't you just create multiple boards based on components or labels or something? 

Hi Dave and thank you for doing this! My question kind of builds on Svenja's - Would it be possible for Premium subscribers that have Jira only to get a free Confluence instance specifically (and limited if need be) for connection to JSM for the Knowledge Based. I have not been able to get an enterprise subscription to…

Hi Jurgen - Welcome to the Atlassian Community! How many different options are available for the Product field? I would create an automation rule with a series of IF conditions based on the product field. The condition would be something like Product = X then clone the card. If Product = Y, then clone the card, If Product…

Hi Warda - Welcome to the Atlassian Community! When you save the new scheme, it should force a migration of all issues using that Issue Type to another Issue Type that is available for that scheme. 

Olá Alicia - Bem-vinda à Comunidade Atlassian! Você precisa entrar em contato com o administrador Jira da sua empresa para obter o URL.

Glad we could help!

I would use a Field Required validator and check to make sure the field you populated in the previous transitions is not empty. 

Hi Christophe, The filter is shared with all users on your Jira instance.

Hi Adam, Second thing first - yes, in Jira Work Management (Business projects) the default on the List does not show Done issues. You need to click on the filters to select Done. To add a custom field, go to Settings > Issues > Custom Fields. You can add a field there and then adjust the context for the field to include…

Hi James, The quick answer is DON'T!! They are locked for a reason and you should not change those. What is it that you are trying to do that you would need to unlock a field? 

Hi Vanessa, You can probably do an If Then condition so that if the service desk issue moves to a transition and add a condition for additional details there so that the new issue is created in Project A . And then on the Else you can do the same thing for a different condition to create it in project B. But you cannot…

Hi Sandra - Welcome to the Atlassian Community! Try to restore for a few minutes and then move to trash again. Maybe that will restart the 60 days. 

Hi Mahmoud - Welcome to the Atlassian Community! Try this text: [~accountid:{{issue.assignee.accountId}}]

Hi Iman, Your subscription covers access and use of the product - there are no additional fees to use different parts of the product such as templates.

Hi Dana, Try adding the opsbar-sequence to the transition.

Thanks @Sandy !!

@Jane Yeoh - Any thoughts? 

Seems like you could still do linkages between the issues without having to build the same hierarchy to me. But I am not a part of the raging Tech Writer gang. :-)

I was always over the top anxious on the first day of school, although I knew that my class was almost always going to be all of my classmates from the year before. I would be fine after I got there, but the time leading up to it was very nerve-wracking.