John Funk Community Champion

Hello and Welcome, Mary! We are glad you are here!!

Ah, so if this is a Team-managed project, that's probably the issue. It will just mark it as a Done resolution. Here is a feature request that you can vote for and follow: https://jira.atlassian.com/browse/JSWCLOUD-17499

Hi Jacob, The resolution field is a standard system field that you should set with a post function in your workflow. Where are you trying to use the field and what are you seeing? 

Hi Alex, Have you linked the new filter to the board under Board Settings > General?

Hi Keith - you can only assign an issue to a person, not a group. You could add new custom field for Group Picker type if you want to be able to do that. 

Hi Keith, They can change their display name under their profile, but not their username. 

Glad that worked!

Nowhere in the description does it say what the project type is. If it is JSM, there are built-in automations that might be firing that you are not even aware of. This is separate from Automation for Jira rules. So you probably need to check that automation. 

Your snipped refers to Jira Service Management. Your project is a Team-managed project. I not aware of Team-managed projects ever having issue level security. 

你好 @huangxuan 看看这是否对你有帮助。 https://support.atlassian.com/jira-cloud-administration/docs/configure-the-look-and-feel-of-jira-applications/

Hi Stefan - Welcome to the Atlassian Community! I don't use ScriptRunner so not sure if that is able to be copied or not. But have you thought about sharing the workflow across projects? How different are the workflows being used? Maybe even copy the updated workflow with the code in it and modify it to return the other…

Can you share the actual trigger, because that syntax works for me. 

Hi @yaro137 - What type of project is this? What is the trigger that causes the automation to fire? 

Hi Ed, Sorry, I also have Jira Service Management installed on y instance so I suspect that is why mine is showing up differently. I am not sure what the documentation was getting at with approvals using automation, but I suspect that it would involve adding an additional status as you alluded to. Then you can set values…

Congrats everyone and thank you for your hard work!!

Hello and Welcome, Traci! We are glad you are here!!

Hi Pat, That's because this is a Team-managed project and issue level security is not available for those project types. You should still see the Issue Security option for Jira Work Management and Company-managed projects, but you will not be able to change them with the Free account.

Hi Tony - Welcome to the Atlassian Community! I think I would go ahead and open a support ticket with Atlassian: https://support.atlassian.com/contact/#/

Always wanted to use a reel mower. I should have done that instead of buying the electric one last year. :-)

Hi Ed - Welcome to the Atlassian Community! You don't really need to add an approval status to your workflow if you don't want. You can place the approval directly on the In Progress status in your workflow. Click on that status while editing your workflow and you should see a popup box on the right hand side. Check the…

@Prasad Eda - as Syed mentions, someone who is already an Org Admin must grant you that permission. 

Thanks for the encouragement! I came home yesterday and mowed the lawn - with a push mower! :-)

Hi Lee, I would suggest you use a Jira Work Management project then - the List view allows for inline editing. 

Hi @Athanasios Nassos Apostolopoulos I would go ahead and open a support ticket with Atlassian at: https://support.atlassian.com/contact/#/

Agreed - contacting Atlassian support is the route to go with this one. 

My exercise is pretty much doing some occasional walking. I really should do much more. :-(

It seems to have aged better than you, Jack - at least it is still gathering interest. :-)

Hi Brad - Welcome to the Atlassian Community! No, the user would have to be a JSM Agent to be able to update any field, including the Priority. Customers can add comments and maybe even Approve a transition, but that's pretty much it. 

Correct 

Hi Lee, I think the quick answer is that you can't. But you can click on the Go to advanced search button and add columns there. However, you will need to save that as a new filter. You can then add the filter as a Shortcut on the left hand menu.