John Funk Community Champion

Hi Jason, Yes, Epic Name is a mandatory field when creating an Epic. First check to see if the Epic Name field is actually on the Create screen used by that project for Epics. If not add it. Then it should show up for your as field to set. 

Hi Kevin, Resolved might mean that there is a value in the Resolution field. If your Done tickets are missing a value in that field, that is probably why they are showing. You need to add a Post Function to the transition to Done in the workflow for that project to set the Resolution field. 

Hi Rafet - Welcome to the Atlassian Community! I have not used lookupIssues in that way, but why can't you just use a Branch with Linked Issues?

They are the ones who prepare the quotes. :-)

Hi John, If you mean using the value of the custom field like a variable, no that functionality is not available in JQL (which is what the filters are based on).

Well, that's certainly a horse of another color kind of location.

Hi @Ricardo Gonzalez - Did you ever get this working? 

Hi Sari, You will not be able to adjust the what is displayed by clicking on the person's avatar. But you could create a a new Quick Filter that uses a query to show cards where that person is either the assignee or participant.

Hi @madsmh - Welcome to the Atlassian Community! By default, all users in a free account have these permissions. Can you describe what you are doing and what you can't do? And can you add some screenshots? 

Hi @abi.anderson - Checking one last time to see if you are still having problems or not.

Hi Emily, It sounds like you are using a Team-managed software project, and the functionality to add required fields is not there yet for those types of projects. You can vote for and follow that feature request here: https://jira.atlassian.com/browse/JSWCLOUD-17631

seems like a lot of extra work - but knock yourself out. :-)

Hi Mark - Welcome to the Atlassian Community! Not real sure why you would do that as the board and roadmaps are integrated. There are much better roadmap tools than Jira's if you aren't using boards and sprints inside Jira. However, you might try creating a board in Jira and then create your Roadmap from inside the board.…

You will need to contact Atlassian Support to get a full quote. https://support.atlassian.com/contact/#/

The process you describe cannot work within Jira due to the relationship between projects, components, and Epics. Users will be frequently wrong. 

Hi Adithya, Can you share a screenshot of the Team-managed board? 

Hi Arie, Unless I am missing something - why to you have an ALL transiton to the last status and not just a simple transition from ESS to Packing? Since all steps prior to ESS are linear and must be followed, when would you EVER be able to move an issue to Packing without having been through all of the steps, including…

Hi Esmeralda - Welcome to the Atlassian Community! I am having a little trouble following what the problem is. But just some clarification, Epics are not in Components and you don't move Epics to Components. Components are unique to each project and can be appliced to Epics in that same project. So if your Epic doesn't…

Hi Ulrika, JWM provides a simpler way of creating projects and seeing the issues in different views, such as a Calendar, List, or Board. But there is less flexibility. It is definitely geared towards Business teams (non-software teams). 

Not sure that applies to Jira Cloud though. 

Hi Girish - Welcome to the Atlassian Community! Atlassian Access would be the number of unique persons/users provisioned across all of your tools. 

Hi Neil - Welcome to the Atlassian Community! I am not sure that I completely follow what you are asking, but it sounds like to me that the best option would be to just put in 10 rows in your CSV before you upload. Just copy down the top row. 

Hi Angela, We mainly use Automation for Jira create any recurring tasks. You could consider that to be a template if you like. I can give you some more ideas if you can provide some more details in what you wanting to happen when. 

Hi Maxime, Take a look at the history for the reopened issue to see when it was originally set to Done. It might be that it is on the Create screen if you see no notation of it being changed. 

Hi Vinay, You need to contact Atlassian Support directly for resolution: https://support.atlassian.com/contact/#/

Hi Yusuf, I am not sure about being able to check the domain to differentiate between the users, but if you put all of the users in your domain in a group, you could easity do it wtih Automation.

Not sure how providing a permission scheme for a base product will milk customers - but okay. For the Permission Scheme - just change the Browse Project permissions to determine who can see the project. 

Hi Kelle - Welcome to the Atlassian Community! The cards will disappear from the board after 2 weeks, but you can always search for them. It's a good idea to update your Permission Scheme to not allow anyone (maybe except Jira Adminisrators) to Delete issues. 

Thanks for sharing. And what does the value for the Summary field look like after the update? 

Hi Jacques - Welcome to the Atlassian Community! Click on your avatar (or initials) in the upper right hand side, and choose Personal Settings. Then check the box that says You makes changes to the issue