John Funk Community Champion

For me, the more data the better. :-)

Ah, very good - glad it is solved!

Can you share a screenshot of the board configuration with the columns?

You will probably need to contact Atlassian Support. This was not a problem that needed a resolution for me. 

Hi Robert - Welcome to the Atlassian Community! Is your Done status in the very last column? Only issues in the last column are considered completed, regardless of the status. 

Yes, you should be able to do that. Take a look at this guidance for more information: https://confluence.atlassian.com/jirakb/how-to-migrate-projects-from-one-jira-cloud-application-to-another-779160766.html

Hi Jose - Welcome to the Atlassian Community! I am curious about your comment about the email notification limitations with Jira Work Management, so you want to move to Jira Software. What are the limitations? What are you trying to do that you can't? 

It MUST have the parentheses in the query as it appears in my example or you will get different results.

Hi Nadjeb - Welcome to the Atlassian Community! Does the JQL work okay if you just do the query in the advanced search? 

I would definitely contact Atlassian Support to see what is happening. https://support.atlassian.com/contact/#/ Please post back here with the eventual solution so we can close this out for future readers. 

Hi Becky, Check the context for the Custom Field to be sure it is mapped to the project and/or issue type. Go to Settings > Issues > Custom Fields Search for the field and click the 3 dots to the right. Select Contexts and default value

Hi @Ege Aktan - Inveon - Assuming you got this working. I will close it out. 

Can you list some of the Epics that are not being returned? 

Do you still that same error when building your rule? 

Hi Justin, I don't know of a way this would be possible with Automation. Maybe with the API? @Bill Sheboy - thoughts?

Hi Riaz - Welcome to the Atlassian Community! I assume when you say 3 teams that you mean 3 different projects in Jira. If that is the case, then you can change the board filter for the board to include all 3 projects. It would look something like this: Project in (ABC, DEF, 123) ORDER BY Rank

Hi Samuel - Welcome to the Atlassian Community! Are you just looking for the actual Epics? Or are you also wanting the issues that are attached to the Epics? Where are you searching? 

I don't think the intent is for the board to automatically put columns in order on your board based on your workflow. For instance, what if the workflow has you going from one status to 3 different ones? Which would it put in what order. So it will add your column to the board for the new status, but you will need to drag…

Hi Mandy, As of right now, JWM boards will not work with two different workflows in the Workflow scheme. Hopefully, they will provide a fix for this one day, but I don't know where it is on their timeline. You could create a second board and use a board filter that includes the JWM project and achieve what you want. You…

Hi John, You can keep the parent and child in sync automatically using an Autmation for Jira rule. See this guidance: https://www.atlassian.com/agile/tutorials/how-to-sync-epics-stories-with-jira-software-automation It discusses Epics and Stories, but the concept is the same. 

Hi Eleanor - Welcome to the Atlassian Community! Can you share the scheduled rule that is not running? 

Hi Trey, Can you share the rule that you have? I have used this technic before with success. 

Hi Colleen, Yes, you should be able to do that as you have setup. 

I need to go visit Jack on his next birthday

Hi Lacey - You can't with out of the box Jira. But we use an add-on called Cloud Files for Jira which does have folders. And very affordable for us. 

I am kind of like @Andy Gladstone - it's mostly just another day now that I am older. But whomever in the family happens to be home at the time (we are empty nesters so it is often just me and my wife) we go out for dinner and the birthday person gets to choose the restaurant. Then there is usually cake or some othe type…

Hi Rocsana, Try removing the U in colour. This worked for me: "Epic Color" = ghx-label-1

Resolution field - not Resolved field. 

So, can you provide more information then. What type of project is it? Can you share a screenshot of the board without sharing an sensitive information? 

Hi Olivia - Welcome to the Atlassian Community! If you are using the Cloud version, then the version number is irrelevant as changes get rolled out by as they are ready. You then always have the latest version.