John Funk Community Champion

True :-) Try that Rule from Matteo - that's what I was referencing to do. But you have to get the .0 work item to be the first one in the list. 

I don't think that JQL is ever going to work.

Which client has more tickets should be easy - create a filter with all of the tickets. Then create a dashboard with an Issue Statistics gadget (or even a Pie Chart). Use the Client field as the Statistic (this assumes the Client field is a dropdown with your clients in it and not a Text field. 

Hi Vishnuvardhan, There are some third party apps that would make that fairly easy. But what I do is create the custom field but do not add it to Edit screen. (You will need at least an Edit screen and a Create/View screen or all 3 separate screens on the project). Then create a self looping transition on the Status (or…

Hi Sean, Can you share what you have so far for the rule? The only way I can think of might work would be to do a lookupIssues with a JQL to get the work items currently in status X with an Order by Rank ASC. Then use a condition to get the first value. Totally shooting from the hip on that, but otherwise not sure how you…

Hi Jeniffer, What percentage field are you wanting to use? Is this a custom field? What is the exact use case/scenario you are wanting to see? 

Hi Raymond, Yes, you just be a Jira Administrator currently to import CSV files.

You are welcome - and thanks for the questions and dialogue!

Approve the Bug or Approve the Story :-) It's just a name/label to help guide the user. Agreed that it would be nice just to have Approve in that case, but there's ramifications of allowing it. We see that where Atlassian still does not enforce Custom Fields to have different names - that is MIND BLOWING to me. 

It is very confusing to the system (and third party apps and automation) to have multiple transitions with the same names. That's one of the bad things in my opinion about the old editor (though there were/are very few bad things with it). Not sure that the new Editor will enforce the rule for existing transitions, but…

Hi James, Yes you can do that - you will just need to create two transitions to Close. But a Condition on each where for one the Work Type (Issue Type) is Story and for the other one Task. Then add the appropriate screen to each transition. 

Hi Robert, Click on the + sign next to the Spaces menu option in the left hand menu. You will need to be a Jira Administrator to be able to create the Space. Then click Service Management on the left hand menu. Several templates will show up on the right/middle. I suggest you just use the Blank project and add your own…

Hi Chris, Yes, I have the same problem and just click in a white space as the only solution. Probably time to create a support ticket for Atlassian. https://support.atlassian.com/contact/#/

Hi Laura, This is one of the problems of working with Team-managed projects. I suggest you create a simple JSM project for the intake. Then create an automation that clones the ticket into the Team-managed project. 

Hi Leslie - I am going to mark Cristian's answer as accepted. Please let us know if you have more questions. 

Hi Patricia - Welcome to the Atlassian Community! Was support able to help you with this? 

Hi Bethalam, Make sure the user has the Link issues permission in both projects involved and that they also have the Browse projects permission in both projects. If they do, then check the inward and outward descriptions of the link to be sure they are different. 

Hi Bethalam, Please do not post the same question multiple times in the forums. I am marking this one as spam - all comments/answers should be left on this post: https://community.atlassian.com/forums/Jira-questions/issue-linking-feature-is-not-working-as-expected/qaq-p/3142959

Hi Sascha, If it says "View work item" then that is probably all it is doing - just going to the work item. It would be hard to know without seeing the url address of the link to know for sure where it is going. You might want to open a support ticket with Atlassian though because this may indeed be a bug. Please post back…

Hi Mahanth, It is because of the Any transition to a status. Those typically have a transition name as the same as the Status name. So you either need to rename that one (those if multiple) or you have have to name the other transitions to that status something different. 

Ah, I missed that it was a free subscription. But if that is the case, then the user should automatically have access to the project. So not sure we have the whole story. 

Hi Horacio, I usually just go to the list or Spaces (Projects) and select Space settings (project settings). Then I add myself to one of the project roles. 

Hi Maria, No, you will not be to change the name of the menu options. 

Hi Daniel, This seems to be lost functionality with the new navigation. You should probably ask Atlassian about it with a support ticket. If you do that, please post back here with the solution/guidance. https://support.atlassian.com/contact/#/ Best of luck!

Are you using the More options for the Action and putting the JSON example in there? 

Hi Jairo, Please share the rule that you have so far. Also, if you are trying to Move it to Project B, why are you cloning it into Project A? I would think you would clone it into Project B and then mark the original issue as Completed in Project A. Is that what you are really trying to do?

Hi Michaela, Ranking in Jira is very complicated and uses a set of alphanumeric values for the Rank. So even if you could see the Rank field, it would be absolutely no help to you. I have never really cracked this nut, but it seems that rank is related to when the card appears on the board for the first time. As you move…

Hi Rick, Here's an article that might help you: https://community.atlassian.com/forums/Jira-articles/Two-ways-to-update-the-Team-field/ba-p/2567910 And another one: https://community.atlassian.com/forums/Jira-questions/Changing-the-value-in-Team-field-in-Jira-Automation/qaq-p/3053903

Hi Francisco - Welcome to the Atlassian Community! You might try the Developer community: https://community.developer.atlassian.com/

Hi Tiara - Welcome to the Atlassian Community! There are various forms of the value, but this is the one I use most often: <a href="{{issue.toUrl}}">{{issue.summary}}</a>