John Funk Community Champion

Great! You are very welcome. 

Bonjour Rajaâ - Bienvenue dans la communauté Atlassian ! Je vais voir si quelqu'un d'Atlassian peut vous aider puisque vous avez un compte gratuit et que vous ne pouvez pas soumettre de ticket d'assistance.

Hi Andy - Welcome to the Atlassian Community! You aren't really sending it, it is Jira that sends it. ;-) So because of that, you can't see the email. If the user replies by email, it should add a comment to the issue. You will not get an email, unless you are a Watcher on the issue or otherwise have the Notification…

So are you good now? 

Hi @Akshith Kumar It looks like someone might have edited that field in your instance. Go to Settings > Issues > Custom Fields Search for the Story Points field and see if that is what it has. If so, you need to find out why someone in your organization changed that. 

Hey @Anna Repka - Did you ever get what you need?

You should be able to just substrting the key value up to the dash (-) and use the project key value to insert into the field. You won't need a bunch of IF statements for that - just one rule. 

That's awesome! Someone here at work was talking about that the other day. I definitely need to check that out!

Haha - that stuff freaks me out - but you enjoy it! ;-)

Hi Ravi - Welcome to the Atlassian Community! You should have the ability to open the filter results in Excel. Do you have this icon available to you? 

Ah, so if they can't see the board, then that's a permission thing on the filter used by the board. Go to Board Settings > General Then see who the board filter is shared with. You probably need to edit the shares to include your friends. 

Yes, you can accomplish that by using Issue Level Security. You can learn more about that here: https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html

Hey Moataz - have you tried using a different browser? Or using an incognito window with Chrome? 

Of course! And that’s pretty fascinating!

And here we go: https://community.atlassian.com/t5/Off-topic-discussions/Miscellaneous-Monday-YouTube-Guilty-Pleasure/m-p/2035269#M14774

So the problem is that it won't save the Quick Filter? If you run that query just as a filter, does it work? 

Sorry for the long delay. Yes, I think you are better off creating two separate rules. 

Hey @Anthony Scott Asbury - I noticed you have not responded. Do you still have a need for this? 

Thanks as always @Jehan Gonsalkorale !!!

Sorry for the delay in responding, but I knew it might take some time. :-) First, yes, Jira can do this. You can use a Jira Work Management project for the front end to implement a form if you like to receive the "order". Then you can have a workflow that represents the steps in the entire process of the order being…

In general, it is usually because Atlassian tries to send and email and it gets returned with an error for some reason. In our usual cases, it's because the invite gets sent to the email before the email account is fully setup. Atlassian treats those as bad things and blacklists the email address. 

Hello and Welcome, Gina! We are glad you are here!!

Hi David - Welcome to the Atlassian Community! In the Due Date field, put this: {{triggerissue.Activity Date.minusDays(16)}}

Hi @Todd B_ Cutick - Did you ever get this resolved? 

Hi Ruchi - Welcome to the Atlassian Community! What were you setting up? What steps had you taken? 

But on the card itself - did you use the Attachment function to upload a file? 

Hi Florence, You need to copy the current workflow, make your changes in the copied inactive one and save it. Then you need to add your new workflow to the same/current workflow scheme to replace the active one. But sure to publish it. 

Hello and Welcome, Pakeer! We are glad you are here!!

Yep, that's the gist of it. 

Great! Glad it is working. Can you click on the Accept Answer button above to close this one out? Thanks!