John Funk Community Champion

Hi @Nika Orlova - Did you ever get this working?

Hello and Welcome, Judith! We are glad you are here!!

No positive but there is a good chance. If this is more about one project or another, just create an automation rule to set the priority if need be. 

No, I don't believe so. 

Hi Benedikt - Welcome to the Atlassian Community! You should open a new question with the specifics of your problem. 

Great!

Funny stuff!!!

Hi Daniel - Are you still getting this error? 

Hi Sharam, I am not aware of a way to make that happen. 

Welcome, Craig! Glad you found your way over here. :-)

Thanks, Okan! Glad you are getting such good use out of JWM!! And I love the story about the user just commenting on the issue and not moving it - I can certainly relate to having seen that!!

Hi @Erica Hulings - Did I ever respond to you and help you? I was switching projects about that time in my previous work and your email might have gotten lost. :-( @uttara_vaidya - They are very similar for their operation, but Jira Service Management gives you more robust forms for collecting data right now as well as…

Hi Vinay, When automation creates the tickets in Project 2 and project 3, are they linked to the ticket in project 1? If so, how is that done? If not, can they be? 

Hi @Oluwole Fapohunda You could probably do this, though it might be a little clunky. You could have a couple of separate custom field that has the current balance of your resource. So that balance starts with 1,000 buckets of paint. Then you have a separate custom field that contains the number of buckets of paint for a…

Hey @Peter - Any more information here? 

Hi Mario, Check the permissions for the Filter used by the board. That's what determines who can see the board. 

Hi Aamil - Welcome to the Atlassian Community! One way to do this might be with the Permission Scheme where the Assignee, Reporter, Administrator Group, and Administrator Project Role are the only ones with Assignable User permissions. Then set a post function on the Create transition to set the Assignee = the Reporter.…

Hi @ssabanam11 - Welcome to the Atlassian Community! The only way I am aware of to do something like this is with the Behaviours add-on by ScriptRunner. 

This sounds like it might be a caching issue with your browser. But let's do this Run the JQL and include the custom field in the columns displayed. And then do a screenshot and post here. 

Hi Rebecca, What type of projects are you working with? Are you trying to use the labels on the same project or different projects? 

Hi Katja, I would open a support ticket with Atlassian to see if the email address has been blacklisted for some reason. https://support.atlassian.com/contact/#/

Hi Priym, You will not be able to do that with Jira Cloud out of the box. 

Can you share the entire rule that you have? And since it might be a timing issue, you can try to put in an action to do a Re-fetch prior to the field being updated. That's the only way to "delay" the automation from firing that part. 

Hi Sonu - Can you share an example? Because it should definitely not show issues in a filter that that have no value in the field and the filter is based on the field. Can you share the filter? 

I don't use Jira Server - but there is there a Transitions tab available with the Activity section like with Comments and History? If not, there might be some free Chrome extensions that will show you this. 

Maybe try to edit the issue manually just like the automation rule would do and see if there is any problem with that. 

You would have to ask Atlassian all of those questions. 

Hi Mignonne, I would verify that the Tester field is still on the Edit screen and that the Context for the Tester custom field has not changed - is still available for the project and issue type that you are using for this issue. 

Yes, you can set it to whatever status you like. As long it is available in the workflow from the status that the Epic is currently in. 

No, it has no effect on the data in the field.