John Funk Community Champion

Hi @Prakash Motiani - Did this answer your question?

Great! Glad it is solved.

Malheureusement, non - il est défini par le système.

What ended up being the solution?

Can your IT department confirm that no email from Atlassian is coming in to his email address on your email server? They should be able to see the ones coming to your address and use the same sending address to search for those coming to your boss in the email server. And just to be clear - they need to check the email…

Hey Katie - does his email address use the same domain as everyone else? @Earl McCutcheon - is there any way for you to check that the email is actually leaving the Atlassian domain?

Hello and Welcome, Hugo! We are glad you are here!!

Hi Hans - Welcome to the Atlassian Community! Is the Assignee field one of the columns in the filter you are exporting? If not, then add that column, save the filter, then execute the filter again. Then do another export with current fields. 

Hi Jaime - Team-managed projects are very limited, and you will not be able to do the query that you are looking for. 

Hi Antonio - Welcome to the Atlassian Community! Check to see if the Estimated Story Points field is in the Description section of the screen and not the Context section. If it is there, move the field to the Context section and see if you can save it. 

Hey @Ryan Sherman - Did you ever get this to work? 

Hi Jorik - Welcome to the Atlassian Community! There is a somewhat complicated way to do it using Automation for Jira. But for me the easiest is to get the Deep Clone app from the Atlassian Marketplace. It works perfectly for that. 

And that’s not even my favorite time of the year. Wait until we get to Fall hahaha 

Though the season extends beyond just summer, that time of year means baseball to me. Since it was also before cable and widespread games on TV, Saturday afternoons always meant the MLB game of the week. And I was always glued in front of the TV for whoever was playing. Especially if it was my beloved Dodgers. August…

If you create another Issue Type such as Story or Task, then you can delete the Test one. 

Well, I hate to disagree with you - but you did not create the Default Issue Type Scheme on your own. This is a system scheme that gets created with the product. You can argue about that all you want, but the bottom line is that this is the Default Issue Type Scheme and cannot be deleted. You don't have a system if you…

You never delete the Default Issue Type Scheme, as Nic says - it holds your total list of issue types available in the system. As you create new projects, it will create new issue type schemes for you (or will copy any existing one if you create a project based on another project. Jira is like any other tool/system - it is…

You should never use the Default Issue Type Scheme. Copy that scheme, make your changes and then associate the new scheme with the Project. 

Hi @Jehan Gonsalkorale !! Always good to see you! As you probably remember, we primarily use JSM projects for non-IT projects. So, I am always happy to talk and share!

Hi Eran - Did this answer your question? 

You should not use the Team-managed project type then. I suggest you try a Company-managed project and you shouldn't have any trouble. 

Encouraging others to learn more is fantastic! Leaders are learners!!

HI Emma, Can you share the entire rule that you have so far?

You simply create a Company-managed project, and it will create all of the schemes automatically. Then you update each scheme as you want it. Then that becomes your base project. It's really no different than creating a Team-managed project from a template - it is just that the template already has some workflow stuff…

Here is the article I shared on LinkedIn: https://www.linkedin.com/posts/john-funk-92261a38_an-update-on-horizontal-view-on-boards-activity-6971941397499195392-DZzX

Well, that makes sense if you have that many different issue types and the forms are that different from each other. But then again, why not leverage the forms, and then create automation to clone the ticket into a Jira Software project, and let them work out of that? You auto close the JSM ticket and set a notification to…

Hi @Klaus Chen - Is there any update here?

Hi Sandy, This looks like it might be some built-in automation. Did you click on the Add new automation rule button? 

Hi Eric, What type of project are you using? Team-managed? Company-managed? Jira Work Management? Can you share a screenshot of the Backlog? 

What did you end up doing?