John Funk Community Champion

Hi Bryan, No, you can't edit that field - it is only available to Agents when they are creating an issue for themselves or on behalf of another person/user/customer. 

Hey Steven, I am pretty sure the Approvers field is a multi users select field and not a group picker field. You would need to use the same type of field.

Hi @Miquelino This is a very robust app from the Atlassian Marketplace for Backups and Restore: https://marketplace.atlassian.com/apps/1228694/revyz-backup-restore?hosting=cloud&tab=overview

Привет, @Maxim Ulanov . Добро пожаловать в сообщество Atlassian! Вы должны быть администратором Jira, а не просто администратором проекта.

Correct - JWM is included if you get JSW

Hi Beth - Welcome to the Atlassian Community! Select the very last option for the Post Functions = Update Issue Field. There you will be able to select the Resolution field and the value to put in it. But sure to save that and then publish your workflow. 

¿Qué tipo de campo personalizado es?

I don't know for sure, but I would imagine that it is caching the image. You could give it a try and see though - sounds like an interesting experiment. :-)

Yes, it would be manual. And like I mentioned above, there is not going to be a way to automate that right now in Cloud. And no, you won't have access to the DB in Jira Cloud. 

You might have found them in the audit log - but they are not accessible if so, and not useable/available. 

Hey @jonathan - Did you ever get this solved?

Thanks @Jane Yeoh

Great! Glad that worked for you!

Great! Glad it's working for you now!

Great! Glad you found a solution!

Hi Rachael, Hmm, that's interesting - just noticed it, also. @Jane Yeoh - Can you shed any light on it? 

@Taranjeet Singh - Those look tasty!

They are removed from just the Create screen though - that's the same as being hidden more or less. They would still be available on the Edit and View screens. 

Hi Lesley, You can add the Attachment field to the Request Type form until a better solution comes up. This will place the Attachment field at the top of the screen, and then the Form will load after that. 

Hi @Lilla Strobel - I assume you got this resolved?

I think the Resolved field is like the Created field. You have no control over it all - it gets timestamped when a certain event happens. So, in this case, it's probably stilled tied to what I mentioned above - it only fires when the Resolution is set in a programmatic way, not just a field update. But that's mostly just…

Lots of useful tips!!

Hey Kevin - no, I am not aware of any tools that can do that based on views. If it is that important, you might want to include a custom field called Viewed or something like that. And then quickly update that field with a value when you view it. Then you would be able to run some easy filters/queries. 

Hola Francisco: ¡Bienvenido a la Comunidad de Atlassian! Si aún está en el formulario después de agregar el campo personalizado, deberá abandonar el formulario y actualizar la pantalla. Entonces deberías verlo. Asegúrese de haber incluido el proyecto en el contexto del campo personalizado primero.

Can you give some more details? 

Hi Diego, No, this is not currently possible, but I believe it is on the roadmap for the development team. Hopefully, it will get added sometime in the near future. 

¿Qué tipo de proyecto estás usando? 

Hola Alejandro, ¿Qué tipo de proyecto estás usando? ¿Administrado por el equipo? ¿Administrado por la empresa? ¿Gestión del trabajo de Jira?

Hi Alexander - Welcome to the Atlassian Community! You should be able to create a separate Create screen for the project and leave those fields off. For the other field that should be mandatory, you can update the Field Configuration for the project to make the field required. 

Hi Nicolas, You cannot create a Security Level on the fly - it would already have to exist. But if it does, then, yes, you can use Automation to update the issue to assign an existing Security Level to it.