John Funk Community Champion

Correct to both. 

Hey @Tanguy Crusson - I sent you a note on another post, but is it possible for us to connect? Thanks!

And you see the Components field, but it not letting you update it? And you have verified that the Components field is on the Edit screen? If yes to all of that, I would check the workflow properties for the workflow to see if any code has been placed there. 

Ah, that helps to explain! That's one of the pitfalls with Team-managed projects and why I don't like to use them. You would be able to test things easier with a Company-managed project when needing to change a workflow. So, you will either have to build a test project from scratch and test with that. Or take your chances…

I do not have expertise with JSM tickets being created by Slack. Perhaps you should open a support ticket with Atlassian: https://support.atlassian.com/contact/#/

For Jira Work Management and Jira Software, the 20-30 users would need a standard Jira license. And yes, you can do Role Based Permissions with both of those. Jira Work Management would be the easier one to implement. 

Hello and Welcome, Sayed! We are glad you are here!!

Hey @Mohammed Bucklain - Did you ever get this solved?

You are very welcome, Hans!

Hi Semo - Welcome to the Atlassian Community! When you say that you cannot modify the Component field, do you mean that you cannot edit the field to change values or select values? Or do you mean that you want to add totally new values to the list of Components? 

Hi Steven, No, no really. But if you go to Project Settings > Summary and then capture that page, it has most (if not all) of the names of the schemes you would be using. 

Hi Elif, You cannot use a text or date field for the issue statistic because it does a grouping and there could be an infinite number of possibilities. You must user a user picker field, select (dropdown) field, group field or radio button. Something with set values. 

Hi Bruce, It sounds like there might be a Transition screen attached to the transition in the workflow. Go to Settings (gear icon in the upper right) > Issues > Workflows Search for your workflow and click the 3 dot menu to the right. Then choose Edit In the Diagram view, click on the transition in question (the line…

Hi Jeevan, There's a lot going on here. Can you post your actual rule and then identify the part that you need help with? 

Hey @RB__ - Welcome to the Atlassian Community! You need to be a Jira Service Management Agent and you should be a project administrator on that project. 

Hi @Foxcliffe Hickory Take a look at this and see if it addresses your problem: https://jira.atlassian.com/browse/JRACLOUD-80070

You can copy an existing board and simply change out the Board filter to show only the issues you want to see. Or you can create a new board based on an existing filter or project. 

Yep

You should be able to do that no problem them. But you can't really "link" them. You can associate each board with a Location - which is a project, but only one. 

Hi Rahul, That seems very strange to me that an issue created through the portal is not linked to a Request Type. Can you share an example?

Hi Rick - Welcome to the Atlassian Community! What type of project are you using? Team-managed? Company-managed? Jira Work Management? Depending on the type of project, you shouldn't have any problem creating and using multiple boards if you like. Boards simply show issues in a view - so the same issues can show on…

Hi Kalpaj, Maybe try a different browser or use Incognito mode. Otherwise, I would create a support ticket for Atlassian for this. Please post back here with the resolution. https://support.atlassian.com/contact/#/

Hey Mark, Unfortunately, no - you will need to add them manually in Cloud.

Well, if you are wanting to Clone a project, I was assuming you would want to use the same shared configurations. I don't understand cloning a project otherwise. Also, Company-managed projects don't have to use shared configurations - you can create a new project not based on an existing project and thus all of the…

Hi Srujan, Try this: reporter in (inactiveUsers()) and statusCategory != Done

¡Gracias por su respuesta!

Hi Stefan, What type of work is being done? Is it software development or something else? And how might it evolve into a bigger project - what does that mean? Regardless, I am thinking it is probably either Jira Work Management (Business) or Jira Software. But probably not Jira Service Management. Do the 20 or 30 others…

Hi @Uche - Can you share what you have so far?

Yeah, that was my mistake in calling it IF/THEN off the top of my head - sorry about that again. This should do the trick for you. 

Awesome!