John Funk Community Champion

Hi Izabela - Welcome to the Atlassian Community! Can you share a screenshot of the issue after it is created and has the empty field? 

Hi @jovanio_junior - Let us know if you need more help with this. 

Hi Nikolaj - Welcome to the Atlassian Community! You probably need an add-on app to do the things you wish - probably Structure or Big Gantt. The way we got around the date and time shortfall was to create an automation rule that updated the Due Date (and/or Start Date) using the value from the custom date/time field. It…

Well said, @Dave Mathijs !! And "Welcome" :-)

Hi Swaroop, If I understand your question correctly, Agents don't need to use a request form, they can simply click the Create button and create an issue that way without the restraints of a form. And then you can have an automation rule that clones or creates additional issues. 

Yes, you should always copy and paste the full and exact field name to be sure it is correct. Another thing to do is use the custom field ID instead of the name. Names With characters like ) always make me leery when using in smart values.

Hi Robbie - Welcome to the Atlassian Community! What type of project are you using? Team-managed? Company-managed? Business? For non Company-managed projects, they will disappear after 2 weeks for any Done category status, regardless of the status name.

What exactly are you trying to do? And won't one fit? Can you provide more details?

Hi Juno, Yes, you should be able to do that. Just use Automation for Jira as the Actor. Or another ID that has access to the other project.

Okay, that's definitely Cloud and Jira Work Management. You cannot edit the board for those projects. If you need more flexibility, you can create a separate board. Here is an article that I wrote earlier this year on how to do that. If helps give it a Like for me.…

Are you on Cloud or Server?

You can refer to this previous post: https://community.atlassian.com/t5/Jira-questions/How-to-import-a-csv-file-without-the-JIRA-administrator-global/qaq-p/711740

Hi Rebecca - Welcome to the Atlassian Community! Are you sure you got the appropriate permission scheme updated? You should be able to go to the Permission Scheme (you will will nee to be a Jira Administrator, not just a Project Admin), and then use the Permission Helper for the username of the person trying to start the…

Hi Raymart, You do not need to put the Approver field on the form. And you can auto populate the field using an automation rule. 

Hi Gregory - Welcome to the Atlassian Community! Not all boards can be edited. What type of project are you using? Team-managed? Company-managed? Jira Work Management? 

Hi Emerson, You should be able to place a Validator or Condition on the transition for the Flagged field. And while you can't directly do that with the min/max, you could do a work around where you create a custom number field and then increment it or decrease it whenever an issue is moved into or out of the status…

Hi Aswathi, You could create an automation rule that does that. Or you could do an import from a spreadsheet. 

Hi Chris - Is the Resolution field getting set? The date has more to do with that field than the status. 

Thanks @Summer Hogan for sharing something so personal. And glad the Lord has seen fit to bring you through that even stronger! For me, it would be the simplicity of Amazing Grace. I love the Carrie Underwood version here: https://www.youtube.com/watch?v=2tae3rpIvpg

Hi Akash, You might try a third party app from the Marketplace that pulls data from external sources. Then you could keep a list of projects there and have a custom field that is populated by the external source (DB, XML file, etc. ) 

Hi Shanara, It's a bit of a work around, but here's an article I wrote earlier this year. https://community.atlassian.com/t5/Jira-Service-Management-articles/JSM-Approvals-by-Email-with-a-work-around/ba-p/1696674#M699

I agree - and maybe there should be a separate request for that. Or maybe it's just a bug that needs to be reported. I am seen it come and go several times. I suggest opening a support ticket with Atlassian: https://support.atlassian.com/contact/#/

Hello and welcome, Deanne! We are glad you are here!!

Hi Allison, My guess would be that is the project ID for project CCSS. You should be able to verify that by going to the project settings for the project and then look at the URL. 

A very welcomed feature!

Fantastic! Merry Christmas, everyone!

Hi Anders, For those types of projects, Done issues disappear from the board automatically after two weeks. You currently cannot control that. 

Hi Andrew - Welcome to the Atlassian Community! This is a known issue with JWM. See this feature request to vote for an follow. https://jira.atlassian.com/browse/JWMCLOUD-173

Hi @Cor van Beek - Did Michael answer your question for you? 

Hi Mindy, You can create a specific role for that user in the Project Roles under People for your project and place only that user in the Project role. Then you simply update the workflow to include a new transition from the IN REVIEW status to CLOSED. Then add a condition to the new transition for User Is In Project Role…