John Funk Community Champion

Hi Michael - Welcome to that Atlassian Community! You must be a member of the group in order to see the group and use it in granting permissions. Even if you are a Jira Admin or Site Admin, you still must be a part of the group. Add yourself to the group long enough to update the shares and then take yourself back out if…

Hi Luca - Welcome to the Atlassian Community! The value for the Epic Link field is indeed the key for the Epic related to the story. It will look something like ABC-123

Hi Shari - Welcome to the Atlassian Community! Can you share some screenshots? Are you wanting to change the status or the Resolution types? 

To use Initiatives and other issue types above the Epic level, you will need a Jira Software Premium subscription. 

No, you can't edit there - you should have a Filter Name up above that where it says Saved Filter. Under that is the Filter name. Copy that or note the name. Then go to Filters in the top nav bar, and select View filters. Then search for the filter. And then select it and make your change there. Don't forget to save it. 

I don't think you can have it both ways where sometimes the text is in one language and sometimes it is in another language. 

Hi @Concept of Safety - Welcome to the Atlassian Community! Another option is to create a second board where you could add a Quick Filter. You can read about how to do that here. Give it a Like if it helps you. :-)…

You need to change the actual filter directly that the board uses. 

Hi Susan, Yes it is related to the project type - the Location field will only show projects that are Company-managed. 

Hi @litwackm - Welcome to the Atlassian Community! Check the transition to Done to see if there are Conditions that might be causing the transition not to show up. 

Hi Rajakumaran - Welcome to the Atlassian Community! You will need to provide more information. What exactly is the need and when does it need to happen? 

Great! Glad I was able to help. 

Hi Umar, You will not be able to do that. The rank of the issues is based on a complicated formula, which I think is somehow related to when the issue came onto the board in relation to the other issues already on the board. So, you will not be able to order issues in a single column differently than other columns, other…

Well, if it runs everyday, and the rule use {{now}} that value will change every day. 

What triggers this rule?

Hmmm, that would tell me that the issue was not created directly from an email but through another process. Can you elaborate on the exact process? 

Hi Maya, First, I am just curious why you would want to put the issue into the Backlog if it has been Canceled. Is the Canceled status a Done category of status? What are your plans for the issue in the future? 

Hi @Kim Mirasol - Did you ever find the source of your error? 

Hi Yigit, How many issues are you trying to clone? Will this be a one time thing or will it happen many times? 

Based on your feedback above, give this a try: {{#=}}({{issue.customfield_10091|0}} / {{issue.customfield_10090|0}}) * (({{issue.customfield_10081|0}} * ({{issue.customfield_10092|0}} /100)){{/}} This includes your groupings and setting each field to 0 if there is no value. If you want the value to be 1 instead of 0 if it…

That looks like you are not an Org Admin yourself then. Can you verify? You must be an Org Admin to make or remove others as Org Admins.

Hi Lukáš - Welcome to the Atlassian Community! When the issue gets created, who does it show as the Reporter? 

But did the rule actually fire? Does the audit log for the rule say that it was successful? 

Adding someone as an Org Admin is a different process and it sounds like they have already been added to that somewhere else and need to be removed. Check out this article and video from my buddy Jimmy on how to do that.…

Hi Ankit, Initiatives and Objectives are issue types themselves, not types of issue types. So, you only need to create the issue type one time. Then go to Settings > Issues > Issue Type Hierarchy to set the order of your hierarchy. Note that it will seem counter to what you are thinking in that Epic will be level 1,…

Hi May - Welcome to the Atlassian Community! How many Story issues are there? It might just be too many. Maybe try just adding a single issue type to the scheme (or 2 at a time) then run the migration and repeat as needed. 

Hi Yashvant - Welcome to the Atlassian Community! Simply add them to the site-admin group and nothing else. 

I think I saw there was an incident with the system during that time. Try it now, it should be resolved. 

Hi Someshwaran, See this article on how to set that up for Jira Service Management. https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html

Hi Andrew, Not seeing any of the screenshots, but yes, the automation should work.