John Funk Community Champion

Great! Glad to hear. 

Great! Glad it put you on the right path.

We need to see a screenshot of the audit log for the rule also. 

It sounds like you are trying to get around having to pay for licenses for the system. That should not be done. 

Hi Brie - Welcome to the Atlassian Community! There is probably an automation rule that is running or a post function on the workflow. If you look at the history of the ticket, who is the user that moves the issue to the new status?

So what do you mean by you are not able to clone it? Is there an error? Does it not run? Please include a screenshot of the audit log for when you run the rule. 

Hi Büşra, No, this is not possible. The person must be able to perform functions as the assignee which cannot be done if the person is not a user and does not have a license. 

Hi @rbalamu2 - Are you using an add-on for testing? 

Hi Paul, Can you provide some more information or an example? What manipulation are you doing? Also, are you Jira Server or Jira Cloud?

Sure, here is an example. When you create the Scheduled trigger, put in a JQL query like Project = ABC for the project that you are updating. 

Can you provide some more details? Did you create a rule? Can you share that? 

Not at one time. But you can do multiple files. 

Hi asdf, You should be able to create an Automation Rule or a ScriptRuner script to do that. 

Hi Asdf, Here is an example:

Hi Archana, You should be able to do that with an Automation Rule. Is the information in a custom field? 

Hi @meliodas16 - Did you ever get this solved? 

Hi @Sanjivani Wayal Can you share how you solved it for future reaaders?

You are welcome.

If that answers your question, would you kindly click the Accept Answer button above to close this one out? Thanks!

Hi Santosh Did you publish the workflow with your changes to include the looping transition on Done? If so, are there any Conditions on the transition?

Hi @chelladurai Let's say you have 3 statuses in one column - In Progress, On Hold, and Ready for Review. And the column name is In Progress. So, you would create a a filter like Project = ABC and status in ("In Progress", "On Hold", Ready for Review") order by Rank Save that and then use the filter in your dashboard…

Excellent, Summer - thank you!!

Hi Jalaj, If you are talking about Manual automation rules, yes, you can identify who can run the rules. If you are talking about rules based on other triggers, it will depend on exactly what you are trying to do, but you probably will not be able to restrict those much. We would need more details on exact use cases. 

If you want to use shared schemes, yes. 

Ah yes, Deep Clone is another good one for this!!

To my knowledge these are not currently available to the API for automation rules. 

Atlassian University Certifications provide clients with the assurance that the Jira Administrator has a certain level of knowledge and experience to perform most of the functions needed for specific products. 

It looks like you have two different fields, which different values in them. You need to decide what field you want to use and use that field in your filter. 

Hi William, Right now there is not the ability to see the hierarchies in the Jira Work Management Timeline feature. You can vote for that change and follow it here: https://jira.atlassian.com/browse/JWMCLOUD-111

Ah, that means you are using a Team-managed project. You either need to change the Actor for the Rule (I think that is what I would do) to say the user who triggered the event, or another user such as the project administrator (you would need to know his/her name). Or you need to add the atlassian-addon user or group to…