John Funk Community Champion

For the linked issue? Or the rule itself does not fire? The rule is based on an issue transition - that has nothing to do with dates. Is there another rule that causes the issue to to be transitioned to Done and then this one fires? 

Hi Peter - Welcome to the Atlassian Community! You will probably need to talk with the vendor for that, but you might try {{issue.key.value}}

Go to Board Settings then go to the bottom of the screen to the Sub-filter section. 

change to >= -5d

Hi Doug, Yes, I require someone to get some training from me before allowing them to make changes to or build new automation rules. And then I require them to notify me before they implement the change so I can require it first. I do that for several weeks/rules and if they are doing well, then I will let them continue on…

You are very welcome. And you, too!

If you have multiple Org Admins, yes. Are the users also still active? 

Hi Helena, This is a built-in feature for Jira Work Management projects only. You can create a support ticket for Atlassian to request this feature for Jira Software projects if you like: https://support.atlassian.com/contact/#/

Hi Sandeep, The first thing you need to do is rename some of the Custom fields so they do not have the same name. That will continue to cause you problems. Are all of the projects company-managed? Or are some also team-managed? For Company-managed projects, you can go to Settings > Issues > Custom fields. Search for the…

Hi @radulescuana111 - Did you ever get your app installed? 

Hi @vdhanorkar What exactly is not working? (And thanks for sharing the rule!). Can you share the audit log for when the rule does not work? 

Great! Glad you were able to get it worked out. 

Sure - you can do that either with the Board filter directly or just add some additional code to the Sub-filter for the board. 

As a last Step in the email, either set the Send Email Reminders field = No, or set another custom field to a value and check for that by adding another Condition. 

Can you share the actual rule that you created?

You would need to implement something like the Assets module to retrieve stored information like. It is not included with regular user IDs. 

You are very welcome. 

Hi Muhammad, Sub-tasks can only be linked to a parent in the same project. And you need to create the sub-task in that same rule as you Clone the task. So, between the two Clone issue actions in the first rule, add a Branch for Most Recently Created Issue. Then move add the Create Sub-task under that Branch. Do the same…

Hi Thomas, You need to edit the Issue Type Scheme to add the Epic. You will need to be a Jira Admin to be able to do that. Go to Settings > Issues > Issue Type Schemes Find the scheme that project is using, click on it, and then add the Epic. 

Not much of a water person. But if it is summer and hot and sitting around the pool or on a boat or at the beach, a cold glass of sweet tea works really well!!

Hey Matt, Make sure the users are in a group that has access to the product. You can check in admin.atlassian.com. You will need to be an Org admin to be able to check that. 

Take a look at this previous post. https://community.atlassian.com/t5/Jira-Service-Management/Jira-Service-Desk-Email-Confirmation-to/qaq-p/1057820

Are those issues in the same project as the Epic? Can you edit one of the issues directly with the same user as the Actor of the rule? Maybe just manually run it for that one project to see if it is just a load on the system at that time? Maybe have the rules run 30 minutes apart to reduce load? 

Great! Glad it is working.

Hi Swaroop, You might see if the ScriptRunner Behaviours app can do that. 

Hi Ramez - welcome to the Atlassian Community! Currently you are not able to do that directly by copying the URL. Maybe you can do it with the API. 

Great! Glad to hear. 

Hi Swaroop, You can see how to do that here: https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/112180/26549810

Ah, it looks like you are using a Team-managed project. It is not available for those. 

Hi Maciej - Welcome to the Atlassian Community! Just add a Validator to the transition to Done in your workflow. Then choose the Field Required validator and select Fix versions field. Add any message you would like.