John Funk Community Champion

Hi Nxtfruit - Welcome to the Atlassian Community! Unfortunately, once they are deleted, the are gone. You could do a restore of your last backup, but it is probably not worth what you would lose. I would suggest a couple of things - one is changed your Permission Schemes (all of them) to not allow issues to be Deleted. Or…

Hi Yana, I added a branch for the static key along with a variable (I used the description field, but you can use whatever your field is). 

Hi Alex - Welcome to the Atlassian Community! What you are describing is not a true parent/child relationship in Jira - they are simply linked issues. You cannot make a task a child of a story as they are on the same level. However, if you are wanting to link them on the create, you should be to use the Link field as you…

Hi Kornel - Welcome to the Atlassian Community! I don't believe you are able to change that - it defaults to the current month. You would need to submit a suggestion to the JWM team. Click the Give Feedback link on the bottom left of your project. 

Hi Charlotte, You might try the Audit Log to see if it is there, but not sure if that is getting captured or not. Settings > System > Audit Log

Very strange. I don't know what else to tell you other than to open a support ticket with Atlassian: https://support.atlassian.com/contact/#/ Please post back here with the resolution - very interested to know what they found. 

Hi Dave - Welcome to the Atlassian Community! Do you also have a Free account for Jira Service Management? And if so, are there 3 agents in that? 

Hi Anthony, My first impulse is, yes you should be able to do this. But, sorry, I am not completely following the exact scenario. Can you have an example with sample values, including a sample of what is put in the free text field and what you want it to look like in the new/cloned issue? 

Nice post @Andy Gladstone !! I, too, am fascinated with maps - even from when I was a kid. I could spend HOURS looking at Google Earth. I am located in Dubai, UAE.

Hey @Jimmy Seddon - I can do March 1. 

Hi Shanketh - Welcome to the Atlassian Community! Can you share a screenshot of your Project Settings Details page? 

I can do January 22, 2024 please. 

So you verified that Field B is getting updated by the SIL script by looking at the history of the issue? But the second rule based on Field B getting updated is not firing. Is that correct? If so, then you should open a support ticket with Atlassian to find out what is going on that the second rule does not fire. Please…

Hi Fina - Welcome to the Atlassian Community! Did you try the Parent field? Or Parent Link field?

You might try clearing cache and refreshing. It should be there. 

Very good - are you the admin there now? 

Hi Shan, You can try a couple of different things. 1. Try a different browser 2. Try Incognito mode 3. Log out and log back in again with the appropriate userid. I have multiple Atlassian IDs and sometimes the browser gets confused. 

You have an issue type, but not a Project. You need to add a project to the Context. 

I make one resolution each year. And I always keep it. It's to make no resolutions. WAIT, that's a resolution, so I have already broken it! :-(

Well, that doesn't make any sense at all. Can you share the details of the SIL script? 

Did you do all of that in the same browser tab? If not, you might need to refresh your forms page for it to show up. If you refresh and still not there, can you share a screenshot of your Context for the custom field? Also, I should have asked before - is this a Company-managed project or Team-managed? 

Not sure if there was a change recently in regards to how it is counting the issues or not. What are the other issue types for the 64 issues with the same sprint ID? 

Hi Laura, Just to add to Nic's answer, it usually shows up as a custom field in your list of fields. If there have been multiple migrations or imports from other systems, you might find multiple fields with the exact same name. So you need to sort that out first. Otherwise, you can use the customfield_10567 designation for…

Hi Chris, Probably not what you want to hear - but it's really up to you and how much detail you want to track. The question becomes whether you need to report on it by time in status through the various stages, or to report how many issues are in any one particular status at any point in time. If you don't need to report…

Hmm, since this is a Team-managed project, you are not going to have much if any control over how the board functions. If you can't clear old ones like you can new Done items, I would suggest you contact Atlassian Support so they can determine the problem. Please post back here with the Resolution once you have one.…

Hi Katrina - Welcome to the Atlassian Community! What type of project are you using? Jira Software? Jira Work Management? Is it Company-managed or Team-managed? 

Hi Jose - Welcome to the Atlassian Community! You can't use Automation for blocking values or making them read only. There's also not really an easy way to do that in Jira - if you mean preventing a field from being updated at some point. You could try with the ScriptRunner Behaviours app or with transition properties in…

Hi @K Niharika Samyuktha - Welcome to the Atlassian Community! Components are like Labels or Tags. But they set values that can be added to a Project by a Project Administrator or Jira Administrator. They are helpful for organizing or categorizing your work. They are especially helpful with reporting. Yes, you can add…

Hi Lien - Welcome to the Atlassian Community! This happens sometimes because the email address ends up on an Atlassian blocked list. You need to contact Atlassian Support to see if that has happened. https://support.atlassian.com/contact/#/

Team 23 was definitely the highlight for me. Especially the Community Leader Dinner - that's the best!