John Funk Community Champion

Hey Jamie, This appears to be an ongoing issue with Automation. You should go ahead and submit a support ticket to Atlassian. https://support.atlassian.com/contact/#/

Hi Madhav - Welcome to the Atlassian Community! Only and existing Org Admin can add someone else as an Org Admin. Go to Settings > User Management. Select the user to be added as an Org Admin. Then add the user to the group org-admins. 

Hi @bartlomiej.jochym No, you cannot have Tasks as a child under Stories. Nor should you - that is not standard Agile practice. Tasks and Stories serve different purposes and exist as siblings. 

I can say the Hangover is the worst! I almost always regret doing that afterwards. The problem is that I am usually going for the Power Nap, and don't set an alarm and overdo the timing. Then I have made it worse that what it was. But if I have a late night meeting with a client in the US, the Brainiac can do wonders and…

Hi Vismara, You can actually create a second board for JSM projects to see if it will do what you want. Since JSM boards are new, they are not specifically mentioned in this article, but it works the same way. Let me know if you try that and need help.…

Hi @JSWizards Development - Welcome to the Atlassian Community! You will not be able to have Tasks as children of Stories because they are both Level 1 issue types. Nor should you do that - that is not standard Agile practice. You can have both Tasks and Stories, but they are siblings and children under the Features. To…

Yes, that one. 

Hi Praveen - have you tried just doing dependencies? 

Hi Siddarth - Welcome to the Atlassian Community! You might be able to accomplish this by creating a custom number field that stores the number of days/months of the difference in dates. Then create an Automation Rule that will calculate the diff between the dates and put the number in the custom field. Then you should be…

Hi Devroy, One option is to create a single board that uses a filter that incorporates all of the projects involved. Then add Quick Filters for each project to show only one project at a time Another option if you have a single large project is to add Components to the project for each team and then add the appropriate…

Hi Marcus - Welcome to the Atlassian Community! Jira Work Management currently comes automatically when you get Jira Software or Jira Service Management. There should be no need to do anything else. Simply click on the Projects menu option in the top nav bar and then click Create Project. Then click Work Management on the…

Hi Saad, Unfortunately, you are not able to add fields to projects. You might be able to accomplish what you desire with an app from the Atlassian Marketplace. 

You are welcome!

No because you won’t be able to write a JQL query to get that. But you would at least be able to populate it manually. Go to Settings (gear icon on top right) > Issues > Custom Fields. You will need to be a Jira Administrator to do that.

Hi Kobayashi, Jira doesn’t supply fields to enter a status at the project level. But there might be some add-ons in the Atlassian marketplace that can help with that.

Hi Ngoc - Welcome to the Atlassian Community! You should open a support ticket with Atlassian to have them check the suppressed email list for your particular email address.

Great! Glad I was able to help.

Hi Sam - Welcome to the Atlassian Community! That's probably because the Jira Work Management boards can not be customized much and don't have as much functionality as Jira Software boards. That being said, you can create a second board that would hopefully provide that functionality. Here is an article that will help…

Hi Marco - Welcome to the Atlassian Community! Can you share a screenshot of your whole rule? 

Hi Steve, You will need to create a custom field of user picker type and populate that field with the Assignee when the issue is moved into the In Progress status. 

Hi Kishor, Can you describe step-by-step what you are doing and where the problem is? Also, are you following any Atlassian documentation/guidance? If so, can you share the link? 

I assume they show if you have issues that have labels or Epics on the board. That's what happens with which avatars of users show - it's the current user plus all users who are currently assigned at least one issue on the board. 

I use it in automation rules myself and it works. What is not working about it? What happens when you run the rule? Can you share the details of the audit log? 

Hi Dmitry, No this is not possible to show two or more timelines for a single issue. You can have start and due dates, but not multiple start dates. You might consider two different issues for the work. 

Hi Lizzie, With the change in Epic Link to Parent, the Epic Name field is no longer required and may not appear on a screen. Epics now simply use the Summary field. Might it be that you are searching the wrong field? Also, I would think would you would be better off applying Components or Labels to the Epics and then using…

Glad to hear!

Try using {{project.projectCategegory.name}} equals ABC 

No there are no built-in Quick Filters per se. You would need to create a "template" board more or less with the desired Quick Filters and then copy the board to get a board where those already exist. 

Que bueno!

Hi Kesler - Welcome to the Atlassian Community! Make sure you make at least one person in active so you are down to no more than 10 users. Then go to Settings > Billing Click on the Manage link to the right of the product you want to change. Then go to the Product and click Change next to where it says Standard plan. Then…