John Funk Community Champion

Hi @최항석 - Welcome to the Atlassian Community! You cannot change the templates that come with Jira. However, you can create a Company-Managed project and update it to include all of the schemes you would like with all of the information you desire. Then when you create new projects, just create them using the Existing…

To be honest, I don't like them and think they usually cause more problems in the long run than they are worth. I never recommend them. But that's just me. 

Hi Joshua, Are you using an Advanced Form? If so, you might be able to set the format there to enforce the entry. 

Did you try what I suggested? If so, where did it not work? 

Hi Justin - Welcome to the Atlassian Community! In these cases, I usually create a custom field like a radio button (Yes/No - default to No) or a Checklist (Yes) and add a context for the Issue Type and/or Project. But I don't add it to a screen. Then with your automation, add a Condition to see if the radio button = No or…

Sure. Create the filter and save it. But sure to share with anyone else who will need to see the board. Then click on the Your work menu option in the top navigation bar and click on Boards. Then choose View all boards. Once there, click on the Create board button in the upper right. Choose Create a Kanban Board. Choose…

Very good - that's helpful - thanks!

Hi Sager, Try using: issuekey in updatedBy(john.funk, 2024-03-01, 2024-03-31) You can just replace with your username and substitute the values of the dates as needed. The above query will get all issues updated by me during the month of March. 

Hi Ahmet - Welcome to the Atlassian Community! Since you have a Premium subscription, then you should be able to create an Advanced Form (this is the same type of forms used in Jira Service Management). Go to Project Settings and see if you see Advanced Forms on the left side menu. If not, open a support ticket with…

It sounds like issue data is not included in your storage - so probably just attachments. So you should still be able to create issues. But why would not you not get rid of large sized attachments that are eating up your storage?

Oh, that I don't know - sorry. 

Sorry, but I don't know the answer to that. You would have to try it out. But I think you can create the statuses in another language maybe - have you tried that? 

See this previous post that might help with your answer. 

Hi Gustavo - Welcome to the Atlassian Community! See this article on how to downgrade to the Free plan. https://community.atlassian.com/t5/Jira-Software-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2045188

Hi Sinem, That's new for me also. What type of project is this? Team-managed? Company-managed? Jira Work Management? Jira Software? 

No because the Move function is not available with automation. 

I don't think you are going to currently be able to keep the hierarchy structure when you do a filter like that on the timeline. 

Hi Nijas, You can do that with a Marketplace app called Revyz Configuration Manager for Jira (full transparency I am an advisor for the app). You can do a free trial and give it a test. 

Hey @Ibrahim Aly !!! Long time to see. I miss working with you. You would need to create some custom fields to store the data for historical purposes. Then uses those fields in your email. 

I don't fully understand your second scenario. Can you describe it in more detail? Also, it is probable that you will need a second rule for that since the trigger that causes the rule to fire would be different. 

Which Category field are you trying to use? If it is the one on Jira Work Management projects, that field is not currently available in automation. What type of field is the Ticket Type field? Is this project a Company-managed or Team-managed project? 

Hi Waranya - Welcome to the Atlassian Community! You would need to delete some of the attachments on some of your issues that are large files. Not sure exactly what will happen when you run out of storage, but there's a good case you might not be able to add issues. Almost for sure you would not be able to add more…

Hi Asher - Welcome to the Atlassian Community! I don't think there is an easy way to do that. The problem would be trying to determine if the project role is empty. You might do the assign and then follow with a re-fetch action (or two). And then check to see if the assignee is empty. If so, then do an assign action for…

Great! If that took care of it, please click the Accept answer button above to close this one out. Thanks!

Is the customer data in an assets object? I suspect not since you just have a standard subscription. If it is just in a project with stored values, then no, you would not be able populate it while still in the form state. 

Yes, that would be a factor. Is this a Global rule? Or specific to a single project? If to a project, is the workflow in that project? If not, it would need to be added. 

Hi Mathew, The initial things to be concerned about are the items that are unique to projects. Things like components, fixed versions/releases, custom fields with context for the source project. Make sure you create those same items in the new target project in advance - with the exact same names. For Custom Fields, you…

Yes, I expect it the data will still be there and available. 

Hi Irini - Welcome to the Atlassian Community! That's correct - that feature is not currently available but it is coming! The rollouts of the functionality will be starting in the next few weeks. Here is the ticket if you would like to vote for it and follow the updates. https://jira.atlassian.com/browse/JWMCLOUD-111

Hi Jingdi, You can't. Team-managed projects are designed to be completely independent of other projects, including other Team-managed projects. You have to modify the workflow within the Project settings itself. If you want to share a workflow scheme across multiple projects, you need to create Company-managed projects.